ColumbiaCare Services
3587 Heathrow Way,
Medford, 97504, OR,
United States
Medford, 97504, OR,
United States
1 541-858-8170
Non Profit
ColumbiaCare Services Technographics
ColumbiaCare Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ColumbiaCare Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 525 ColumbiaCare Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ColumbiaCare Services has purchased the following applications: Intuit QuickBooks Online for ERP Financial in 2017, Relias LMS for Learning and Development in 2022, Microsoft 365 for Collaboration in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ColumbiaCare Services is running and its propensity to invest more and deepen its relationship with Intuit , Relias , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ColumbiaCare Services revenues, which have grown to $18.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ColumbiaCare Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ColumbiaCare Services Tech Stack and Enterprise Applications
ColumbiaCare Services ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit QuickBooks Online | ERP Financial | ERP | n/a | 2017 | 2018 |
In 2017 ColumbiaCare Services implemented Intuit QuickBooks Online as the primary bookkeeping and financial transaction platform for its outpatient representative payee program. The deployment served the organization’s ERP Financial needs by centralizing expense tracking, deposit recording, check batching, and monthly expense reporting for client-facing and administrative workflows.
The Intuit QuickBooks Online implementation was configured to support client budgeting and cash management activities, external account resolution, and routine reconciliation tasks that underpin program operations. Functional use included batching checks and preparing comparative monthly expense reports, while the platform also supported front- and back-office administrative tasks that interface with clinical staff and patients.
Operational governance was driven by the program manager role, which used QuickBooks to integrate financial controls into the service model and to enhance quality assurance through process improvements and staff training. ColumbiaCare Services used the application to codify client budgeting workflows, resolve payer issues, and prepare training curriculum, resulting in greater integration into the service model and enhanced quality assurance as documented by internal role responsibilities.
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ColumbiaCare Services HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Relias | Legacy | Relias LMS | Learning and Development | HCM | n/a | 2022 | 2022 |
In 2022, ColumbiaCare Services implemented Relias LMS as its Learning and Development platform to centralize staff training and compliance across its Oregon and Washington operations. ColumbiaCare Services provides residential treatment, supportive housing, crisis services, outpatient and community-based care, and supported education and employment services, and the Relias LMS deployment was scoped to support these human services functions across multiple service settings and staff roles.
The Relias LMS implementation focused on human services specific content and reporting capabilities, leveraging Relias’ behavioral health content library, configurable training plans, and learning plan customizability to tailor curricula by service setting. Configuration work emphasized blended learning workflows, combining courses, video, instructor-led elements, and in-person observations, and microlearning modules such as Medication Administration Training were restructured for synchronous and asynchronous completion. Relias LMS was used to centralize compliance reporting and remove prior export-based consolidation workflows.
Operational coverage extended to training and compliance teams, program managers, and frontline staff in differing service environments, with Relias LMS used to assign role-based learning plans and track completion across sites. ColumbiaCare engaged Relias customer success staff in a frequent cadence of configuration reviews to validate training plan design and reporting needs, enabling iterative refinements to learning pathways and enrollment rules. The deployment emphasized training governance changes, including standardized reporting workflows and the ability to tailor curricula by job family and service line.
Outcomes and future use cases cited in the implementation narrative include improved access to behavioral health and regulatory content, streamlined reporting for compliance teams, and a strategic shift toward career development programs housed in Relias LMS. ColumbiaCare plans to use Relias LMS for leadership development cohorts, to operationalize Culturally and Linguistically Appropriate Services standards and language access training, and to support blended and microlearning approaches to increase staff capability and retention.
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ColumbiaCare Services Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, ColumbiaCare Services implemented Microsoft 365 as its Collaboration platform. The organization, a United States based non profit with roughly 525 employees, is using Microsoft 365 on their website and in core productivity and communications workflows across the enterprise.
The Microsoft 365 deployment is described as a cloud first tenant running standard Collaboration capabilities, including Exchange Online for email, Microsoft Teams for synchronous communications, SharePoint Online for intranet and document libraries, OneDrive for personal file storage, and the Microsoft 365 desktop and web apps for productivity. Identity and access are managed through the Microsoft tenant identity stack, enabling centralized user provisioning and single sign on for corporate accounts.
Operational coverage is organization wide, supporting administrative and program facing business functions and corporate staff. Governance is implemented at the tenant level with role based administration, group based access controls and configuration of compliance settings and retention policies consistent with Collaboration platform practices. The narrative centers on Microsoft 365 as the primary Collaboration fabric for ColumbiaCare Services and its public web presence.
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ColumbiaCare Services eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2015 | 2015 |
|
ColumbiaCare Services CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Marketing Analytics | CRM |
|
2020 | 2020 |
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ColumbiaCare Services ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2020 | 2020 |
|
ColumbiaCare Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2012 | 2012 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
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IT Decision Makers and Key Stakeholders at ColumbiaCare Services
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by ColumbiaCare Services Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ColumbiaCare Services IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ColumbiaCare Services digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD ColumbiaCare Services Technographics
ColumbiaCare Services is a Non Profit organization based in United States,
with around 525 employees and annual revenues of $18.0 million.
ColumbiaCare Services operates a diverse technology stack with applications such as
Intuit QuickBooks Online, Relias LMS and Microsoft 365,
covering areas like ERP Financial, Learning and Development and Collaboration.
ColumbiaCare Services has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Intuit, Relias and Microsoft.
ColumbiaCare Services recently adopted applications including
Relias LMS in 2022, Microsoft 365 in 2022 and Mixpanel in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ColumbiaCare Services’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ColumbiaCare Services’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ColumbiaCare Services technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.