ComCenter
4315 Ralph Jones Ct.,
South Bend, 46628, IN,
United States
South Bend, 46628, IN,
United States
1 800-348-2227
Distribution
ComCenter Technographics
ComCenter Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ComCenter and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 25 ComCenter employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ComCenter has purchased the following applications: Acumatica Cloud ERP for ERP Financial in 2022, Acumatica Cloud ERP Distribution Edition for Distribution ERP in 2022, Olark Live Chat for Chatbots and Conversational AI in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ComCenter is running and its propensity to invest more and deepen its relationship with Acumatica , Olark , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ComCenter revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ComCenter intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ComCenter Tech Stack and Enterprise Applications
ComCenter ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Acumatica | Legacy | Acumatica Cloud ERP | ERP Financial | ERP | Crestwood Associates | 2022 | 2022 |
In 2022, ComCenter implemented Acumatica Cloud ERP, a deployment categorized as ERP Financial. Crestwood Associates led the implementation for the South Bend Indiana distributor, aligning Acumatica Cloud ERP with the company goal of unifying customer and financial data.
Implementation scope centered on Acumatica Distribution Edition and its CRM capabilities, deploying Inventory and Order Management, CRM with Outlook integration, a Self Service Portal, Avalara sales tax integration, Velixo reporting, Microsoft Power BI analytics, postal rate shopping, and MailChimp linkage. Acumatica CRM was configured to track communications, automate distribution of relevant sales information, and improve outreach cadence to customers, shifting the sales team from manual periodic contact to data driven engagement.
Integrations were executed between Acumatica Cloud ERP and Microsoft Outlook for email synchronization, Avalara for sales tax calculation, Velixo for financial reporting, Microsoft Power BI for dashboards, and MailChimp for marketing automation. The implementation left warehouse management untouched, while the ERP footprint covered order to cash, inventory control, sales operations, customer service, and core finance functions.
Governance and process changes established a single connected platform, consolidating historical order data and CRM records to provide real time visibility and reporting on top and most profitable customers. The unified Acumatica Cloud ERP and CRM environment supported measurable business outcomes reported by ComCenter, including an eightfold increase in school sales and more than a 90 percent rise in overall sales versus five years prior, along with improved employee morale and clearer customer profitability insights.
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ComCenter ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Acumatica | Legacy | Acumatica Cloud ERP Distribution Edition | Distribution ERP | ERP Services and Operations | Crestwood Associates | 2022 | 2022 |
In 2022 ComCenter deployed Acumatica Cloud ERP Distribution Edition as its Distribution Management Software, with Crestwood Associates leading the implementation. ComCenter is a South Bend, Indiana based distributor of religious education books and devotional materials operating approximately 25 employees, and the initiative centralized customer and order data while preserving existing warehouse operations.
The implementation configured core Distribution Edition capabilities including Inventory and Order Management, CRM with Microsoft Outlook integration, a Self-Service Portal, Avalara sales tax integration, Velixo reporting, Microsoft Power BI analytics, postal rate shopping, and MailChimp for marketing execution. Acumatica Cloud ERP Distribution Edition was configured to automate CRM-driven outreach, capture order-to-cash workflows, and provide master data controls for customers and products.
Integrations linked the Acumatica Cloud ERP Distribution Edition CRM to Outlook for synchronized communications, tied Avalara into tax calculation for orders, pushed financial and operational data into Velixo and Power BI for reporting, and connected MailChimp and postal rate shopping into marketing and fulfillment workflows. Operational scope included sales, customer service, order management and finance across ComCenter’s business with a focus on school and church accounts.
Crestwood Associates managed configuration and integration workstreams, implemented CRM automation to route relevant sales information to sellers, and established reporting visibility for top and most profitable customers. The company reports that after deploying Acumatica CRM and related Distribution Edition capabilities school sales increased eight times and total sales rose 90 percent over five years, with real-time data visibility and improved customer outreach cited as direct outcomes.
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ComCenter AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2024 | 2024 |
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ComCenter Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2016 | 2016 |
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ComCenter eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Shipping Management | eCommerce |
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2018 | 2018 |
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ComCenter CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2022 | 2022 |
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Customer Analytics | CRM |
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2024 | 2024 |
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Marketing Analytics | CRM |
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2024 | 2024 |
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Marketing Analytics | CRM |
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2024 | 2024 |
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Marketing Analytics | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2018 | 2018 |
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ComCenter IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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ComCenter CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2024 | 2024 |
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IT Decision Makers and Key Stakeholders at ComCenter
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by ComCenter Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ComCenter IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ComCenter digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD ComCenter Technographics
ComCenter is a Distribution organization based in United States,
with around 25 employees and annual revenues of $3.0 million.
ComCenter operates a diverse technology stack with applications such as
Acumatica Cloud ERP, Acumatica Cloud ERP Distribution Edition and Olark Live Chat,
covering areas like ERP Financial, Distribution ERP and Chatbots and Conversational AI.
ComCenter has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Acumatica and Olark.
ComCenter recently adopted applications including
Olark Live Chat in 2024, Acoustic Analytics (formerly IBM Tealeaf) in 2024 and Oracle Maxymiser in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ComCenter’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ComCenter’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ComCenter technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.