List of Acumatica Cloud ERP - Customer Management Customers
Acumatica
3075 112th Avenue NE, Suite 200,
Bellevue, 98004, WA,
United States
Bellevue, 98004, WA,
United States
1 888-228-8300
Professional Services
700
$545M
Since 2010, our global team of researchers has been studying Acumatica Cloud ERP - Customer Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Acumatica Cloud ERP - Customer Management for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Acumatica Cloud ERP - Customer Management for CRM include: cbdMD, a United States based Life Sciences organisation with 52 employees and revenues of $24.0 million, DDB Unlimited, a United States based Manufacturing organisation with 140 employees and revenues of $20.0 million, Envent, a Canada based Manufacturing organisation with 40 employees and revenues of $8.0 million, Boulder Creek Stone, a United States based Distribution organisation with 50 employees and revenues of $7.0 million, ComCenter, a United States based Distribution organisation with 25 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using Acumatica Cloud ERP - Customer Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Boulder Creek Stone | Distribution | 50 | $7M | United States | Acumatica | Acumatica Cloud ERP - Customer Management | CRM | 2016 | BHE Consulting |
In 2016 Boulder Creek Stone implemented Acumatica Cloud ERP - Customer Management to centralize accounting and customer workflows across its manufacturing and distribution operations. The deployment targeted Customer Management as part of a broader Acumatica Cloud ERP rollout recommended and supported by BHE Consulting, and covered the company headquarters and manufacturing facility in Minneapolis plus distribution centers in Minnesota, Pennsylvania, and Texas, and the Condor Fireplace and Stone retail showroom.
The implementation included Acumatica Financial Management, Acumatica Manufacturing Edition, and Acumatica Customer Relationship Management within the Acumatica Cloud ERP - Customer Management configuration. The team emphasized configuration over customization, leveraging Acumatica generic inquiries and universal search to enable cross‑module reporting and faster transaction retrieval, and planned to add the Payroll module and third party connectors as next steps.
Boulder Creek Stone replaced multiple point systems including Sage, Microsoft Dynamics, and Salesforce Service Cloud with a unified Acumatica instance, and migrated previously siloed data that had been moved manually via spreadsheets. Integrations and operational coverage focused on unifying inventory, sales order processing, accounts receivable, general ledger, payroll, accounts payable, manufacturing operations and CRM driven sales and customer service workflows, with a roadmap to connect marketing automation such as HubSpot.
Governance and workflow restructuring centered on eliminating manual double entry and paper based processes, instituting automated notifications to alert sales on order events, and shifting configuration ownership in house to reduce external consulting costs. The consolidated environment created a single source of transactional truth, changed order entry and customer service coordination practices, and introduced standardized inquiries and notification triggers for operational accountability.
Explicit results reported by the company include streamlined operations with a centralized system, elimination of duplicate manual entries, reduced IT consulting expense, an affordable CRM that replaced Salesforce Service Cloud, and improved vendor support responsiveness. The Acumatica Cloud ERP - Customer Management implementation delivered a platform for growth while aligning core business functions across manufacturing, distribution and retail in a single cloud ERP instance.
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cbdMD | Life Sciences | 52 | $24M | United States | Acumatica | Acumatica Cloud ERP - Customer Management | CRM | 2022 | NexTec Group |
In 2022, cbdMD implemented Acumatica Cloud ERP - Customer Management to consolidate CRM, expense entry, and core ERP functions across sales, finance, and fulfillment. cbdMD pivoted from Oracle NetSuite after Oracle signaled it would no longer support companies in the CBD market space, and the company selected Acumatica following a solution review that included Sage Intacct, SAP, and Microsoft Dynamics, with NexTec Group engaged as the implementation partner.
The deployment centralized Acumatica CRM and Acumatica Expense Entry within Acumatica Cloud ERP - Customer Management, replacing Salesforce Sales Cloud for CRM and Expensify for expense management. Implementation focused on inventory, order management, and fulfillment workflows, reconfiguring picking, packing, and shipping processes and enabling batch-level profitability visibility and month-by-month profit monitoring.
Integrations and data migration work consolidated third-party platforms and existing middleware into Acumatica, enabling the platform to process thousands of direct-to-consumer eCommerce orders per day. Operational coverage included sales, finance, fulfillment, and quality testing, with quality tracking moved out of spreadsheets and paper into system-based records. cbdMD also planned a subsequent transition of its wholesale business into Acumatica and the addition of integrated credit card payment processing for wholesale orders.
Project governance was managed by NexTec Group, who staffed multiple consultants with specialized skills to keep the program on track, adapt to scope changes, and deliver the rollout on time and under budget. The implementation unified ERP and CRM data in a single system, improving real-time visibility for business leaders and aligning cross-functional workflows.
Post-go-live outcomes reported by cbdMD include annual CRM licensing savings of over $125,000, a 30 percent reduction in labor hours to fulfill orders, elimination of paperwork and spreadsheets for quality testing, and immediate access to unified operational and financial data. These results reflect the functional consolidation achieved through Acumatica Cloud ERP - Customer Management across cbdMD’s core commercial and operational functions.
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ComCenter | Distribution | 25 | $3M | United States | Acumatica | Acumatica Cloud ERP - Customer Management | CRM | 2022 | Crestwood Associates |
In 2022, ComCenter implemented Acumatica Cloud ERP - Customer Management. The rollout targeted the Customer Management apps category to unify CRM and distribution workflows for the South Bend, Indiana based distributor with approximately 25 employees. Prior to the deployment ComCenter had been using Act! for CRM and a UNISYS mainframe for sales data, and warehouse management remained on its existing system. The deployment followed a multiyear program to overhaul internal systems that began in 2016.
The implementation used Acumatica Distribution Edition with Inventory and Order Management, CRM with Outlook integration, Self-Service Portal, Avalara Sales Tax Integration, Velixo, Microsoft Power BI, Postal Rate Shopping, and MailChimp. Acumatica Cloud ERP - Customer Management was configured to track customer communications, automate distribution of relevant sales information, and provide real-time data visibility and reporting for top and most profitable customers. CRM workflows were instrumented to shift outreach from manual mail and infrequent phone calls to automated, targeted communications tied to order and inventory context. Order management and inventory modules were integrated to surface transaction history to the sales team alongside CRM records.
The deployment included integrations with Microsoft Outlook for synchronized communications, Avalara for sales tax calculations, Velixo for financial reporting feeds, Microsoft Power BI for analytics, and MailChimp for marketing automation. Crestwood Associates served as the implementation partner coordinating configuration and systems integration. Operational coverage focused on sales, marketing, customer service, and finance across ComCenter distribution operations while retaining existing warehouse management processes.
Governance changes centralized data access and reporting to create a single source of truth for customer and sales data, shifting ownership of data accuracy into routine sales and order workflows. The Acumatica CRM deployment optimized customer communication and outreach, and ComCenter reported an 8-fold increase in school sales and a 90 percent increase in overall sales over five years. Real-time reporting also surfaced more accurate information about the company’s most profitable customers, improving targeting and employee morale.
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Distribution | 11 | $2M | United States | Acumatica | Acumatica Cloud ERP - Customer Management | CRM | 2012 | n/a |
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Manufacturing | 140 | $20M | United States | Acumatica | Acumatica Cloud ERP - Customer Management | CRM | 2020 | PC Bennett Solutions |
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Manufacturing | 40 | $8M | Canada | Acumatica | Acumatica Cloud ERP - Customer Management | CRM | 2025 | Aqurus Solutions |
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Buyer Intent: Companies Evaluating Acumatica Cloud ERP - Customer Management
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Acumatica Cloud ERP - Customer Management. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Acumatica Cloud ERP - Customer Management for CRM include:
- Vplab Nutrition, a Latvia based Retail organization with 100 Employees
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Acumatica Cloud ERP - Customer Management Coverage
Acumatica Cloud ERP - Customer Management is a CRM solution from Acumatica.
Companies worldwide use Acumatica Cloud ERP - Customer Management, from small firms to large enterprises across 21+ industries.
Organizations such as cbdMD, DDB Unlimited, Envent, Boulder Creek Stone and ComCenter are recorded users of
Acumatica Cloud ERP - Customer Management for CRM.
Companies using Acumatica Cloud ERP - Customer Management are most concentrated in Life Sciences, Manufacturing and Distribution, with adoption spanning over 21 industries.
Companies using Acumatica Cloud ERP - Customer Management are most concentrated in United States and Canada, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Acumatica Cloud ERP - Customer Management across Americas, EMEA, and APAC.
Companies using Acumatica Cloud ERP - Customer Management range from small businesses with 0-100 employees - 83.33%, to mid-sized firms with 101-1,000 employees - 16.67%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.
Customers of Acumatica Cloud ERP - Customer Management include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Acumatica Cloud ERP - Customer Management customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of CRM.