Bloomfield Hills, 48302, MI,
United States
ComForCare Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by ComForCare and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 70 ComForCare employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ComForCare has purchased the following applications: Rackspace Cloud for Application Hosting and Computing Services in 2015, Clarity Call Center for Call Center in 2018, Google Workspace (Formerly Google G-Suite) for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ComForCare is running and its propensity to invest more and deepen its relationship with Rackspace Technology , GoDaddy , Flexential or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ComForCare revenues, which have grown to $7.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ComForCare intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Rackspace Technology | Legacy | Rackspace Cloud | Application Hosting and Computing Services | IaaS | n/a | 2015 | 2015 | ||
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Clarity | Legacy | Clarity Call Center | Call Center | CRM | n/a | 2018 | 2018 | In 2018, ComForCare implemented Clarity Call Center as part of a deployment that included Clarity Voice's FranchisePhones call center and the Office Anywhere mobile app. The implementation is categorized as Call Center and was brought live that year to support in-home care operations in the United States. The deployment configured continual call recording and voicemail transcription capabilities, and provisioned Office Anywhere to extend inbound and outbound voice workflows to mobile caregivers. Clarity Call Center's FranchisePhones components were configured to centralize call handling and maintain continuous capture of voice interactions, while voicemail-to-text functionality enabled faster message triage and follow up. Integration between the FranchisePhones call handling platform and the Office Anywhere mobile application tied recorded calls and transcriptions to caregiver workflows and caller context, preserving conversational records across desk and mobile endpoints. Operational scope focused on ComForCare's in-home care communications across its U.S. operations and franchise phone routing, with the system designed to stabilize distributed call handling for field-based care teams. Governance and process work centered on stabilizing communications and embedding consistent voice capture into operational workflows, enabling staff to access recorded calls and transcribed voicemails for response coordination. The stated outcomes for the engagement were stabilized communications, continual call recording, voicemail transcription, and improved responsiveness for in-home care operations. | |
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Call Tracking and Recording | CRM |
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2018 | 2018 |
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CRM | CRM |
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2013 | 2013 |
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Customer Support | CRM |
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2024 | 2024 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2018 | 2018 | |||
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Collaboration | Collaboration |
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2019 | 2019 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Core HR | HCM |
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2008 | 2008 |
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Employee Experience, Employee Engagement | HCM |
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2021 | 2024 |
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Recruiting, Applicant Tracking System | HCM |
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2013 | 2013 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Electronic Health Record | ERP Services and Operations |
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2017 | 2017 |
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Home Care Management | ERP Services and Operations |
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2020 | 2020 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||