Comfort Research
1719 Elizabeth Ave NW,
Grand Rapids, 49504, MI,
United States
Grand Rapids, 49504, MI,
United States
1 616-475-5000
Manufacturing
Comfort Research Technographics
Comfort Research Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Comfort Research and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 220 Comfort Research employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Comfort Research has purchased the following applications: Microsoft 365 for Collaboration in 2019, PairSoft PaperSave ECM for Document Management in 2016, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Comfort Research is running and its propensity to invest more and deepen its relationship with Microsoft , Pairsoft , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Comfort Research revenues, which have grown to $73.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Comfort Research intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Comfort Research Tech Stack and Enterprise Applications
Comfort Research Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Comfort Research deployed Microsoft 365 to standardize core collaboration services for its 220 employee manufacturing organization in the United States. The initiative focused on Collaboration capabilities including company email, document collaboration, and team communication across the business.
Microsoft 365 was configured to provide Exchange Online email, evidenced by Office 365 Mail present on the company website, and to deliver collaboration workloads such as SharePoint Online, OneDrive file sync, and Microsoft Teams for team chat and meetings. Configuration work included mailbox provisioning, document library structures, client access policies, and file synchronization settings consistent with Collaboration platform patterns.
Operationally Microsoft 365 was used to route website contact and transactional email through Office 365 Mail, aligning external mail flow with corporate mailboxes. The deployment covered central corporate users and functional groups including IT, marketing, sales, and operations to support customer communications, marketing outreach, and internal project collaboration.
Governance was implemented using a centralized tenant model with role based user provisioning, administrative controls for mailbox lifecycle, and identity aligned access controls. Policies emphasized standardized mail routing, document permissioning, and device synchronization to establish predictable collaboration workflows within Microsoft 365.
|
Comfort Research Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pairsoft | Legacy | PairSoft PaperSave ECM | Document Management | Content Management | n/a | 2016 | 2016 |
In 2016 Comfort Research implemented PairSoft PaperSave ECM for Document Management. Controller Barb Shaffer recalled the company had OnBase as its enterprise content management system when she joined in 2015, and that OnBase was not connected to Microsoft Dynamics GP, featured poor search accuracy when terms were misspelled, and required users to check workflow queues daily to ensure nothing was waiting on them.
The PairSoft PaperSave ECM deployment concentrated on centralizing scanned invoices and bills of lading into an indexed repository, leveraging document capture and OCR driven full text indexing, configurable workflow automation, and role based access controls to support accounting tasks. PairSoft PaperSave ECM was applied to accounts receivable and finance operations to eliminate manual folder searches and to introduce structured indexing, searchable metadata, and automated routing for invoice review and dispute handling.
Operational scope focused on the finance organization, with process changes around scanning, document naming and indexing conventions, and workflow assignment to reduce reliance on manual PDF review. Governance emphasized consistent capture and indexing practices to address the specific AR pain points described by the controller, while preserving auditability and secure document access under the Document Management deployment.
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Comfort Research IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2015 | 2015 |
In 2015, Comfort Research implemented Microsoft Azure Cloud Services. Comfort Research uses Microsoft Azure Cloud Services in the Application Hosting and Computing Services category to host its corporate website, and the site is configured to use Microsoft Azure DNS for authoritative domain resolution.
The deployment emphasizes cloud-hosted web and compute infrastructure consistent with Application Hosting and Computing Services, including DNS, virtualized compute and object storage to support public web assets and site delivery. Microsoft Azure Cloud Services provides the hosting and DNS components observed on the Comfort Research site, aligning platform capabilities with standard cloud hosting and content delivery workflows.
Operational ownership is managed by the corporate IT function, which maintains DNS records, provisions cloud compute resources and configures hosting parameters to sustain the public web presence. This configuration positions Comfort Research, Microsoft Azure Cloud Services, Application Hosting and Computing Services to support web availability and IT operational processes.
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Comfort Research CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Comfort Research
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Comfort Research Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Comfort Research IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Comfort Research digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Comfort Research Technographics
Comfort Research is a Manufacturing organization based in United States,
with around 220 employees and annual revenues of $73.0 million.
Comfort Research operates a diverse technology stack with applications such as
Microsoft 365, PairSoft PaperSave ECM and Microsoft Azure Cloud Services,
covering areas like Collaboration, Document Management and Application Hosting and Computing Services.
Comfort Research has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft and Pairsoft.
Comfort Research recently adopted applications including
Microsoft 365 in 2019, Google Identity Platform in 2017 and PairSoft PaperSave ECM in 2016,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Comfort Research’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Comfort Research’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Comfort Research technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.