AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Commercial Bank of Dubai Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
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Market
VAR/SI
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Microsoft Legacy Microsoft Azure Cloud Services Application Hosting and Computing Services IaaS n/a 2014 2014
Blockchain
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J.P. Morgan Legacy Kinexys by J.P.Morgan Blockchain Platform Blockchain n/a 2024 2025 In 2024, Commercial Bank of Dubai implemented Kinexys by J.P.Morgan as a Blockchain Platform. The bank integrated Kinexys Liink Confirm into its corporate banking portal and mobile app to provide on-demand account validation and to streamline cross-border payment flows for corporate clients. The deployment leverages Kinexys Liink technology within the Kinexys by J.P.Morgan suite to embed payment information exchange capabilities directly into customer-facing channels. Architecturally, the integration embeds the Kinexys Liink Confirm application as a permissioned payments information network module that validates beneficiary accounts prior to settlement, reducing friction on high-volume corridors. The initial rollout is focused on the United States and India, reflecting corridor-first operational scope and a phased corporate client rollout model. Business functions impacted include corporate banking, payments operations, and account onboarding workflows, with implementation work concentrated on front-end integration and backend confirmation messaging. The integration provides faster, more secure, and more efficient account validation and streamlined cross-border payment flows as explicitly reported.
AI-Powered Application
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Creative Virtual Legacy Creative Virtual V-Person AI Platform Chatbots and Conversational AI AI-Powered Application n/a 2014 2014 In 2014, Commercial Bank of Dubai implemented Creative Virtual V-Person AI Platform as part of a new website initiative to utilise data and analytics and deliver an extraordinary virtual banking experience to customers. The deployment targeted customer-facing digital channels, and the implementation falls within the Chatbots and Conversational AI category to address online banking needs with an intelligent virtual agent that operates around the clock. Creative Virtual V-Person AI Platform was configured to deliver conversational guidance and step by step process assistance, leveraging natural language understanding and a centralized knowledgebase to surface the right information at the right time. The implementation emphasized customisable interaction flows and multi-device continuity, enabling consistent conversational engagement across the bank website and other contact channels. Operational coverage focused on digital customer service and front office online banking workflows, with rollout aligned to the website launch and governance centered on content management, response tuning, and intent refinement. The bank selected the V-Person to provide a seamless, integrated conversational experience that would guide customers through processes anytime, anywhere, and to embed conversational self-service into their digital channel strategy.
HCM
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Category
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Core HR HCM 2015 2015
CRM
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Customer Support CRM 2021 2021
Marketing Analytics CRM 2021 2021
Marketing Automation CRM 2014 2014
Marketing Automation CRM 2018 2018
Marketing Automation CRM 2019 2019
CyberSecurity
Vendor
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Application
Category
Market
VAR/SI
When
Live
Insight
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Identity and Access Management (IAM) CyberSecurity 2017 2017
Secure Email Gateways (SEGs) CyberSecurity 2014 2014
ITSM
Vendor
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Category
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VAR/SI
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Live
Insight
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IT Service Management ITSM 2021 2021
ERP Services and Operations
Vendor
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Application
Category
Market
VAR/SI
When
Live
Insight
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Legal Practice Management ERP Services and Operations 2016 2017
TRM
Vendor
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Application
Category
Market
VAR/SI
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Live
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Treasury Management TRM 2023 2023
Content Management
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Category
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VAR/SI
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Web Content Management Content Management 2014 2014
IT Decision Makers and Key Stakeholders at Commercial Bank of Dubai
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Commercial Bank of Dubai Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Commercial Bank of Dubai Technographics

Commercial Bank of Dubai is a Banking and Financial Services organization based in United Arab Emirates, with around 1200 employees and annual revenues of $1.49 billion.

Commercial Bank of Dubai operates a diverse technology stack with applications such as Microsoft Azure Cloud Services, Kinexys by J.P.Morgan and Creative Virtual V-Person AI Platform, covering areas like Application Hosting and Computing Services, Blockchain Platform and Chatbots and Conversational AI.

Commercial Bank of Dubai has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, J.P. Morgan and Creative Virtual.

Commercial Bank of Dubai recently adopted applications including Kinexys by J.P.Morgan in 2024, FIS Treasury and Risk Manager - Quantum Edition in 2023 and FreshDesk Customer Support in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Commercial Bank of Dubai’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Commercial Bank of Dubai’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Commercial Bank of Dubai technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.