Harahan, 70123, LA,
United States
Commercial & Industrial Sales Technographics
Commercial & Industrial Sales Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Commercial & Industrial Sales and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 90 Commercial & Industrial Sales employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Commercial & Industrial Sales has purchased the following applications: Infor Distribution FACTS for Distribution ERP in 2016, Social Intents for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Commercial & Industrial Sales is running and its propensity to invest more and deepen its relationship with Infor , Social Intents , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Commercial & Industrial Sales revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Commercial & Industrial Sales intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Commercial & Industrial Sales Tech Stack and Enterprise Applications
Commercial & Industrial Sales ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor Distribution FACTS | Distribution ERP | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016 Commercial & Industrial Sales implemented Infor Distribution FACTS as its Distribution ERP to manage quotations, pricing, purchasing, project maintenance, and order processing across inside sales and project management functions. Infor Distribution FACTS was positioned to support core distribution transactions and financial processing for the company, aligning the application with sales quoting and order fulfillment workflows.
The implementation centered on configuring order management and pricing capabilities, purchasing and procurement workflows, project tracking for maintained customer projects, and the FACTS accounting modules for financial postings. Configuration work emphasized standardized quotation templates, pricing matrices, purchase order lifecycle handling, and project-level transaction recording, consistent with Distribution ERP functional patterns.
Product selection tools identified in the environment included Cook, Krueger, Ruskin, Price, Pottoff, and Titus, which were used alongside Infor Distribution FACTS to support product configuration and quoting activities. Operational scope covered inside sales, project management, purchasing, and accounting teams, and governance focused on consolidating quotation, pricing, and purchase order processes within the Infor Distribution FACTS environment.
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Commercial & Industrial Sales AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Social Intents | Legacy | Social Intents | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Commercial & Industrial Sales deployed Social Intents on their website. Commercial & Industrial Sales uses Social Intents in the Chatbots and Conversational AI category to support sales and customer service functions, providing a web embedded conversational layer for buyer engagement.
The implementation centers on an embedded Social Intents widget that handles live chat, visitor to lead capture, and scripted conversational flows, aligning with common Chatbots and Conversational AI capabilities such as routing and message templates. Operational scope is focused on the corporate website as the primary touchpoint, servicing online inquiry handling for sales and support teams and requiring governance at the site level for message content and response workflows.
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Commercial & Industrial Sales Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Commercial & Industrial Sales implemented Microsoft 365 as its Collaboration platform. Microsoft 365 provides Collaboration capabilities across the 90-employee retail organization, supporting core business functions including sales operations, internal communications, and administrative productivity.
The deployment reflects a cloud-first Microsoft 365 tenant architecture, with standard collaboration services such as Exchange Online for email, Microsoft Teams for chat and meetings, and SharePoint and OneDrive for document management and file sharing, consistent with Collaboration category workflows. The company's public website footprint references Microsoft 365, indicating Microsoft 365 assets are part of their online presence, and the implementation includes tenant-level governance for user provisioning, access control, and information governance to manage collaboration across departments.
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Commercial & Industrial Sales Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2019 | 2019 |
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Commercial & Industrial Sales IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Commercial & Industrial Sales
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Commercial & Industrial Sales Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||