Boston, 02108, MA,
United States
Commonwealth Care Alliance Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Commonwealth Care Alliance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2600 Commonwealth Care Alliance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Commonwealth Care Alliance has purchased the following applications: iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2019, Bluehost for Application Hosting and Computing Services in 2013, Cognizant TriZetto Facets for Core Admin Processing System in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Commonwealth Care Alliance is running and its propensity to invest more and deepen its relationship with iCIMS , Bluehost , Cloudflare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Commonwealth Care Alliance revenues, which have grown to $2.56 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Commonwealth Care Alliance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2019 | 2019 |
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Bluehost | Legacy | Bluehost | Application Hosting and Computing Services | IaaS | n/a | 2013 | 2013 | ||
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Content Delivery Network | IaaS |
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2023 | 2023 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Cognizant | Legacy | Cognizant TriZetto Facets | Core Admin Processing System | ERP Services and Operations | Public Consulting Group | 2022 | 2022 | In 2022, Commonwealth Care Alliance announced that Cognizant would implement Cognizant TriZetto Facets as its Core Admin Processing System and take over third-party administrator responsibilities from Public Consulting Group. The announcement positioned the Cognizant TriZetto Facets implementation as a centralized claims platform to support all CCA product lines offered in Massachusetts and Rhode Island and to address provider-facing claim submission and adjudication workflows. The implementation narrative centers on core claims processing capabilities, including claims intake for paper and electronic submissions, claims adjudication logic, eligibility verification workflows, and EDI processing. Cognizant TriZetto Facets was designated to operate alongside an Availity Essentials Provider Portal and an EDI Gateway solution to streamline provider eligibility checks and electronic claim flows, reflecting standard Core Admin Processing System functionality for payor-side claims operations. Deployment and operational scope were defined for payer claims operations and the provider network across CCA product lines in Massachusetts and Rhode Island, with Cognizant assuming the third-party administrator role previously held by Public Consulting Group. Go-live timing was communicated for Q2 2023, and CCA committed to a program cadence of monthly communications about key dates and activities to coordinate provider outreach and internal readiness across claims and provider network teams. Governance emphasis in the rollout messaging focused on centralized claim processing through Cognizant TriZetto Facets and the use of a single system to unify adjudication across products. Stated objectives for the initiative included improving service level agreement turnaround time, enhancing paper and electronic claim submission processes, and consolidating claims processing into one system, with CCA providing ongoing communications and a provider contact channel to support the transition. |
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2017 | 2017 |
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Payment Processing | ERP Financial Management |
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2014 | 2014 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Robotic Process Automation | PaaS |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2016 | 2016 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Web Content Management | Content Management |
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2017 | 2017 |
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Web Content Management | Content Management |
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2024 | 2024 |
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