Community Health Plan of Washington
1111 Third Ave Suite 400,
Seattle, 98101, WA,
United States
Seattle, 98101, WA,
United States
1 800-440-1561
Insurance
Community Health Plan of Washington Technographics
Community Health Plan of Washington Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Community Health Plan of Washington and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 580 Community Health Plan of Washington employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Community Health Plan of Washington has purchased the following applications: Cognizant TriZetto QNXT for Core Admin Processing System in 2008, Microsoft Power BI for Analytics and BI in 2015, Microsoft 365 for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Community Health Plan of Washington is running and its propensity to invest more and deepen its relationship with Cognizant , ZeOmega , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Community Health Plan of Washington revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Community Health Plan of Washington intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Community Health Plan of Washington Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cognizant | Legacy | Cognizant TriZetto QNXT | Core Admin Processing System | ERP Services and Operations | n/a | 2008 | 2008 |
In 2008 Community Health Plan of Washington implemented Cognizant TriZetto QNXT as its Core Admin Processing System. The deployment was positioned to support Medicare Advantage administration, benefit terms configuration, utilization management and appeals processing within the payer operations environment.
Cognizant TriZetto QNXT was configured to provide core administration capabilities consistent with a Core Admin Processing System, including member enrollment and eligibility management, benefits configuration, claims adjudication workflows, provider data management and rule-based utilization controls. Configuration and upgrade content oversight were managed through an internal Clinical Systems Program Manager role, with ongoing configuration updates for case, disease and utilization management rules.
Operational coordination included the care management platform Jiva by ZeOmega, which was used for case, disease and utilization management, and was governed alongside QNXT for appeals and medical management programs. The narrative indicates workflow orchestration between the care management program and Cognizant TriZetto QNXT for Medicare Advantage business functions, and subject matter expertise drove benefit terms configuration for a new Third Party Administrator arrangement.
Governance and process responsibilities were centralized in clinical systems leadership, with responsibilities spanning configuration, update and upgrade oversight, workflow review and performance improvement. Clinical Systems Program Manager and senior clinical systems roles provided the governance layer for configuration, content management and operational handoffs between utilization management, care management and appeals functions.
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Medical Care Management | ERP Services and Operations |
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2009 | 2009 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2015 | 2018 |
In 2015 Community Health Plan of Washington implemented Microsoft Power BI as its Analytics and BI platform to consolidate reporting and interactive dashboards for its insurance operations. The deployment aligned Microsoft Power BI with an existing Microsoft development and database stack to support enterprise reporting needs across analytics and operations teams.
Implementation work included C# data access and business layer development using Microsoft .net, Visual Studio 2008/2013/2015/2017, and Entity Frameworks to standardize data models feeding Microsoft Power BI. Developers created T-SQL stored procedures that converted Microsoft SQL Server data to XML, and built a variety of SSIS packages to orchestrate ETL, while SSRS report development provided paginated reporting alongside interactive Power BI dashboards.
The technical architecture centered on Microsoft SQL Server 2008 and 2014 as the authoritative database, SSIS for data movement, SSRS for legacy paginated reports, and Microsoft Power BI for semantic modeling and visualization. Governance focused on code-based data access layers, stored procedure-driven transformations, and SSIS package orchestration to deliver repeatable data feeds for reporting, aligning the Microsoft Power BI implementation with established development and operations practices.
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Analytics and BI, Data Warehouse | Analytics and BI |
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2020 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Community Health Plan of Washington implemented Microsoft 365. Microsoft 365 was provisioned as the organization’s Collaboration platform across its 580 employees, forming the foundation for internal communications and document workflows.
The deployment encompassed core Microsoft 365 collaboration workloads such as Exchange Online for enterprise email, Microsoft Teams for real-time chat and meetings, SharePoint for intranet and document management, and OneDrive for personal file storage. Configuration work included tenant-level governance and standard collaboration controls, with identity and access management and data protection features applied in line with typical payer compliance needs.
The company’s public web presence indicates use of Microsoft 365 components for content and asset delivery on its website. Operational scope focused on unifying collaboration, messaging, and file management across member services, provider relations, clinical coordination touchpoints and administrative functions, with centralized IT governance overseeing policy and access controls.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2021 | 2021 |
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Digital Signing | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Tracking and Recording | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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Social Media Management | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2021 | 2021 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2012 | 2012 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Community Health Plan of Washington
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Community Health Plan of Washington Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Community Health Plan of Washington Technographics
Community Health Plan of Washington is a Insurance organization based in United States,
with around 580 employees and annual revenues of $100.0 million.
Community Health Plan of Washington operates a diverse technology stack with applications such as
Cognizant TriZetto QNXT, Microsoft Power BI and Microsoft 365,
covering areas like Core Admin Processing System, Analytics and BI and Collaboration.
Community Health Plan of Washington has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Cognizant and Microsoft.
Community Health Plan of Washington recently adopted applications including
CallRail Call Tracking in 2022, Act-On Marketing Platform in 2022 and Microsoft 365 in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Community Health Plan of Washington’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Community Health Plan of Washington’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Community Health Plan of Washington technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.