Madison, 53719, WI,
United States
Community Living Connections, Inc. Technographics
Community Living Connections, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Community Living Connections, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Community Living Connections, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Community Living Connections, Inc. has purchased the following applications: MITC Agency Workforce Management for Workforce Management in 2014, Microsoft 365 for Collaboration in 2015, Hotjar for Customer Experience in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Community Living Connections, Inc. is running and its propensity to invest more and deepen its relationship with MITC , Microsoft , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Community Living Connections, Inc. revenues, which have grown to $42.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Community Living Connections, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Community Living Connections, Inc. Tech Stack and Enterprise Applications
Community Living Connections, Inc. HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MITC | Legacy | MITC Agency Workforce Management | Workforce Management | HCM | n/a | 2014 | 2014 |
In 2014, Community Living Connections, Inc. implemented MITC Agency Workforce Management to centralize scheduling across the nonprofit. The deployment used the purchased MITC scheduling software to establish an enterprise scheduling backbone for the organization, aligning manager scheduling workflows with front line staff rostering across the agency in the United States.
The MITC Agency Workforce Management implementation focused on core Workforce Management capabilities, including a scheduling engine for recurring shift templates, roster building and adjustments, manager schedule controls, and employee self-service for shift acceptance and time off requests. Configuration work emphasized rule-based shift assignments and exception handling to support caregiving and program coverage requirements typical in nonprofit human services operations.
Operational ownership was assigned to an internal scheduling and workforce administration team charged to understand, develop and maintain the scheduling system for the entire agency. That team also developed and delivered role-based training, covering both managers and employees, and maintained ongoing communications to keep all users informed of updates and changes implemented in MITC Agency Workforce Management.
Governance centered on centralized schedule administration and documented workflows for schedule creation, approval and change management, with training and refresher sessions embedded into operational processes. Ongoing maintenance and user training were explicit parts of the implementation, ensuring the Workforce Management application remained the authoritative system for agency scheduling and workforce coordination.
|
Community Living Connections, Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Community Living Connections, Inc. deployed Microsoft 365 to support Collaboration across its nonprofit operations. The implementation is surfaced on the organization’s website and was positioned to provide cloud-based productivity and team collaboration capabilities for the 300-employee organization.
The Microsoft 365 deployment emphasizes core Collaboration capabilities, including Exchange Online for email and calendaring, SharePoint Online for intranet and document management, Microsoft Teams for real-time messaging and meetings, and OneDrive for Business for individual file storage and sync. Configuration and usage include Office desktop and web applications to enable co-authoring, shared calendars, centralized group mailboxes, and document lifecycle controls typical of a collaboration suite.
Operational governance is organized through tenant-level administration and role-based access controls tied to Azure Active Directory, with IT-managed user provisioning and policy-driven sharing controls to align with nonprofit workflows. The rollout targeted administration, program delivery, and outreach business functions, and the visible use of Microsoft 365 on the website indicates integration of collaboration and public-facing content workflows.
|
Community Living Connections, Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2020 | 2020 |
In 2020, Community Living Connections, Inc. implemented Hotjar on its public website. Hotjar is deployed as a Customer Experience solution to capture behavioral analytics and qualitative feedback across the organization’s public web pages, using the Hotjar tracking snippet embedded in site templates to enable session recordings, heatmaps, funnels, and on-page feedback widgets that are typical of Hotjar implementations.
The deployment follows a client-side instrumentation model, with data collected in the Hotjar application and consumed by UX, digital product, and marketing teams for experience analysis and content iteration. Operational ownership and governance are aligned to digital and marketing functions, focusing on page-level tagging, sampling configuration, and data privacy controls appropriate for a nonprofit web estate. Community Living Connections, Inc. Hotjar usage maps directly to standard Customer Experience workflows for session replay, visual analytics, and onsite feedback collection.
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
IT Decision Makers and Key Stakeholders at Community Living Connections, Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Community Living Connections, Inc. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||