List of MITC Agency Workforce Management Customers
Frederick, 21703-8375, MD,
United States
Since 2010, our global team of researchers has been studying MITC Agency Workforce Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased MITC Agency Workforce Management for Workforce Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using MITC Agency Workforce Management for Workforce Management include: NuPath, a United States based Non Profit organisation with 500 employees and revenues of $55.0 million, Community Living Connections, Inc., a United States based Non Profit organisation with 300 employees and revenues of $42.0 million, Bello Machre, Inc., a United States based Non Profit organisation with 350 employees and revenues of $24.0 million, Passages, Inc., a United States based Non Profit organisation with 118 employees and revenues of $19.0 million and many others.
Contact us if you need a completed and verified list of companies using MITC Agency Workforce Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the HCM software purchases.
The MITC Agency Workforce Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of HCM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bello Machre, Inc. | Non Profit | 350 | $24M | United States | MITC | MITC Agency Workforce Management | Workforce Management | 2018 | n/a |
In 2018, Bello Machre, Inc. implemented MITC Agency Workforce Management. The deployment prioritized time and attendance capabilities, offering telephone timekeeping and a web clock so employees could clock in and out by phone or by computer depending on preference, and employees gained persistent self-service access to schedules and PTO balances, reducing inbound HR calls.
The implementation used the MITC Agency Workforce Management Time & Attendance and AWM HR capabilities, centralizing core Workforce Management functions such as time capture, schedule visibility, and HR records. AWM HR consolidated payment and benefits information into a single system of record, eliminating many manual processes and removing paper-based benefits and payroll tracking.
Operational coverage extended across Bello Machre’s staff of approximately 350 employees and directly impacted HR, payroll, benefits administration, and frontline scheduling workflows. The shift moved routine attendance capture and benefits inquiries from HR to employee self-service, changing daily HR workstreams and schedule management practices.
Reported outcomes were explicit in user feedback, including substantial reductions in manual processing and consistently accurate payroll and benefits delivery, with staff saying the change "changed everything" and that "it’s always done right. Everyone knows what their benefits are, and I know what everyone is getting paid." The implementation represents a focused Workforce Management adoption that centralizes timekeeping and HR records to improve operational consistency.
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Community Living Connections, Inc. | Non Profit | 300 | $42M | United States | MITC | MITC Agency Workforce Management | Workforce Management | 2014 | n/a |
In 2014, Community Living Connections, Inc. implemented MITC Agency Workforce Management to centralize scheduling across the nonprofit. The deployment used the purchased MITC scheduling software to establish an enterprise scheduling backbone for the organization, aligning manager scheduling workflows with front line staff rostering across the agency in the United States.
The MITC Agency Workforce Management implementation focused on core Workforce Management capabilities, including a scheduling engine for recurring shift templates, roster building and adjustments, manager schedule controls, and employee self-service for shift acceptance and time off requests. Configuration work emphasized rule-based shift assignments and exception handling to support caregiving and program coverage requirements typical in nonprofit human services operations.
Operational ownership was assigned to an internal scheduling and workforce administration team charged to understand, develop and maintain the scheduling system for the entire agency. That team also developed and delivered role-based training, covering both managers and employees, and maintained ongoing communications to keep all users informed of updates and changes implemented in MITC Agency Workforce Management.
Governance centered on centralized schedule administration and documented workflows for schedule creation, approval and change management, with training and refresher sessions embedded into operational processes. Ongoing maintenance and user training were explicit parts of the implementation, ensuring the Workforce Management application remained the authoritative system for agency scheduling and workforce coordination.
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NuPath | Non Profit | 500 | $55M | United States | MITC | MITC Agency Workforce Management | Workforce Management | 2016 | n/a |
In 2016 NuPath implemented MITC Agency Workforce Management as a core Workforce Management application to support contract billing, client scheduling, and finance operations across its Massachusetts contract operations. The deployment was positioned to centralize master client schedules and to formalize weekly Medicaid and Medicare billing processes within the Workforce Management platform.
MITC Agency Workforce Management was used to maintain master client schedules and to operationalize billing workflows, including submission, tracking, and resubmission of rejected billable units. Functional capabilities in active use included client scheduling and roster maintenance, billing and claims submission workflows, report generation for account activity, and accounts payable coding and entry as part of day to day finance operations.
Operational data and financial postings were integrated with the Great Plains Accounting system, with staff making entries into Great Plains and applying Medicaid and Medicare payments as accounts receivable in Great Plains. The implementation supported end to end transactional flows between MITC Agency Workforce Management and the accounting ledger, and accommodated check and electronic payment processing, corporate credit card reconciliation, and accounts payable reporting.
Governance centered on contract and accounts payable processes, with workflows for tracking problems, reconciling rejected units, and resubmitting billings to state agencies. The platform reshaped routine work across Contracts and Accounts Payable functions, embedding scheduled master client data maintenance into operational practice and creating structured exception handling for billing and reimbursement activity.
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Non Profit | 118 | $19M | United States | MITC | MITC Agency Workforce Management | Workforce Management | 2019 | n/a |
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Buyer Intent: Companies Evaluating MITC Agency Workforce Management
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