Community Living Options
13 Newland Street,
Victor Harbor, 5211, SA,
Australia
Victor Harbor, 5211, SA,
Australia
61 8 7221 9550
Professional Services
Community Living Options Technographics
Community Living Options Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Community Living Options and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 796 Community Living Options employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Community Living Options has purchased the following applications: Ascender PeopleStreme Core HR for Core HR in 2019, Microsoft 365 for Collaboration in 2015, Avanser Call Tracking for Call Tracking and Recording in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Community Living Options is running and its propensity to invest more and deepen its relationship with Ascender , Sybiz Software , WorkForce Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Community Living Options revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Community Living Options intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Community Living Options Tech Stack and Enterprise Applications
Community Living Options HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ascender | Legacy | Ascender PeopleStreme Core HR | Core HR | HCM | n/a | 2019 | 2019 |
In 2019, Community Living Options implemented Ascender PeopleStreme Core HR. The deployment concentrated on the Recruitment and On-boarding modules and the Learning Management System module, establishing Ascender PeopleStreme Core HR as the central Core HR platform for employee lifecycle activities.
The implementation configured recruitment workflows and structured on-boarding checklists to standardize candidate processing and new hire induction, while the Learning Management System module was used to assign, book and record mandatory and discretionary training. All training is being booked and or assigned through PeopleStreme by the Learning and Development team in the initial stages, and the platform surfaces completed training records so staff and managers can view training history. The rollout also includes a planned move toward self-service booking so employees can register for available face to face and eLearning sessions.
Operational coverage spans the Recruitment and Learning and Development teams, broader HR and frontline support staff across Community Living Options' regional structure, and leverages a newly opened Training space in North Adelaide to deliver in person sessions. PeopleStreme is being used to assign infection control and COVID safe training and to help monitor adherence to the CLO COVID safe plan, aligning learning assignments with site level compliance responsibilities and COVID-19 champions.
Governance was organized around a phased module rollout with the L&D team acting as the initial assignment and configuration owner, and Recruitment managing candidate intake through PeopleStreme. The implementation status is live for Recruitment, On-boarding and LMS modules, with operational processes adjusted so training assignment, visibility of completed training and future employee self-service booking are managed through Ascender PeopleStreme Core HR.
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Learning and Development | HCM |
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2019 | 2019 |
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Onboarding | HCM |
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2019 | 2019 |
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Payroll | HCM |
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2019 | 2019 |
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Performance and Goal Management | HCM |
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2019 | 2019 |
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Recruiting | HCM |
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2019 | 2019 |
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Workforce Management | HCM |
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2019 | 2019 |
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Community Living Options Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Community Living Options implemented Microsoft 365 to standardize Collaboration across the organization. Deployment was a cloud-hosted Microsoft 365 SaaS footprint, and Office 365 Mail is surfaced on their public website for outbound and contact routing. The implementation supports enterprise email and cloud productivity for the 796-employee professional services organization in Australia.
The Microsoft 365 deployment encompasses core Collaboration capabilities typical of the category, including Exchange Online email, Office desktop and web applications, SharePoint Online document libraries, OneDrive for Business file synchronization, and Microsoft Teams for messaging and meetings. Administration is structured through the Microsoft 365 admin center with centralized user provisioning and role based access control using Microsoft cloud identity, enabling consolidated mailbox and permissions management. The presence of Office 365 Mail on the website indicates web contact flows are routed into the hosted Exchange Online environment, aligning site level email handling with the organization’s cloud collaboration platform.
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Community Living Options CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Avanser | Legacy | Avanser Call Tracking | Call Tracking and Recording | CRM | n/a | 2019 | 2019 |
In 2019 Community Living Options implemented Avanser Call Tracking on its public website. The deployment uses Avanser Call Tracking to instrument web‑originated lead flows, capturing call sessions and assigning trackable numbers to online touchpoints. This implementation is categorized under Call Tracking and Recording and is focused on attributing inbound voice enquiries to specific website campaigns and pages.
Functional configuration reflects standard Call Tracking and Recording capabilities, including dynamic number insertion to map calls to source channels, call recording for quality and compliance, and call analytics and reporting for campaign attribution. Operational scope centers on the website as the capture point with data consumed by marketing and client intake workflows to prioritize inbound calls and refine campaign targeting. Governance emphasizes centralized reporting and configuration control, with marketing and service teams responsible for ongoing tuning of tracking rules and reporting views.
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Community Living Options ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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Community Living Options IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Community Living Options
| First Name | Last Name | Title | Function | Department | Phone | |
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People and Culture Manager | Manager | HR | |
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People and Culture Manager | Manager | HR | |
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IT Manager | Manager | IT | |
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CPO | CXO | HR | |
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People & Culture Manager | Manager | HR | |
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People and Culture Coordinator | Non Manager | HR | |
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Peoples and Culture Administrator | Non Manager | HR | |
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People and Culture Manager | Manager | HR | |
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Apps Being Evaluated by Community Living Options Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Community Living Options IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Community Living Options digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Community Living Options Technographics
Community Living Options is a Professional Services organization based in Australia,
with around 796 employees and annual revenues of $40.0 million.
Community Living Options operates a diverse technology stack with applications such as
Ascender PeopleStreme Core HR, Microsoft 365 and Avanser Call Tracking,
covering areas like Core HR, Collaboration and Call Tracking and Recording.
Community Living Options has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Ascender, Microsoft and Avanser.
Community Living Options recently adopted applications including
Xandr Invest (ex AppNexus DSP) in 2020, Magnite (ex Rubicon Project) in 2020 and LogMeIn GoToMyPC in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Community Living Options’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Community Living Options’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Community Living Options technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.