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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Compagnia Energetica Italiana Tech Stack and Enterprise Applications

Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Kwanto Legacy Kwanto Akyra CRM Utilities Customer Care and Billing CRM n/a 2022 2022
In 2022, Compagnia Energetica Italiana implemented Kwanto Akyra CRM to support its Utilities Customer Care and Billing needs. The deployment followed the Compago group consolidation of digital and IT assets, and Akyra is inferred to be the chosen platform for centralizing customer lifecycle and billing processes across the retail energy business. The Kwanto Akyra CRM implementation focused on core customer care and billing capabilities typical for the Utilities Customer Care and Billing category, including customer account and contract management, tariff and product configuration for gas and power, billing orchestration and invoice generation, and customer service case management. Kwanto Akyra CRM is described as the system of record for customer interactions and billing events, supporting lifecycle workflows from onboarding through periodic billing cycles. Operational scope is centered on retail gas and power customers in Italy, with primary business functions impacted including customer service, billing and revenue operations, and commercial account management. The deployment is positioned to centralize processes that span customer relationship management and billing operations, aligning account maintenance, invoicing cadence, and service case handling under a single application. Governance and rollout were aligned with the Compago group consolidation, driving a centralized configuration model and standardized data definitions across the company. Process standardization and consolidated ownership of customer and billing workflows were emphasized to bring uniformity to customer care procedures and billing operations under Kwanto Akyra CRM.
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Amazon Web Services (AWS) Legacy Amazon SES Transactional Email PaaS n/a 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015

IT Decision Makers and Key Stakeholders at Compagnia Energetica Italiana

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Compagnia Energetica Italiana Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Compagnia Energetica Italiana IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Compagnia Energetica Italiana digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Compagnia Energetica Italiana Technographics
Compagnia Energetica Italiana is a Utilities organization based in Italy, with around 800 employees and annual revenues of $198.0 million.
Compagnia Energetica Italiana operates a diverse technology stack with applications such as Microsoft 365, Kwanto Akyra CRM and Amazon SES, covering areas like Collaboration, Utilities Customer Care and Billing and Transactional Email.
Compagnia Energetica Italiana has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Kwanto and Amazon Web Services (AWS).
Compagnia Energetica Italiana recently adopted applications including Kwanto Akyra CRM in 2022, Amazon SES in 2021 and Microsoft 365 in 2015, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Compagnia Energetica Italiana’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Compagnia Energetica Italiana’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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