Compagnia Energetica Italiana Technographics
Compagnia Energetica Italiana Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Compagnia Energetica Italiana and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 800 Compagnia Energetica Italiana employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Compagnia Energetica Italiana has purchased the following applications: Microsoft 365 for Collaboration in 2015, Kwanto Akyra CRM for Utilities Customer Care and Billing in 2022, Amazon SES for Transactional Email in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Compagnia Energetica Italiana is running and its propensity to invest more and deepen its relationship with Microsoft , Kwanto , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Compagnia Energetica Italiana revenues, which have grown to $198.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Compagnia Energetica Italiana intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Compagnia Energetica Italiana Tech Stack and Enterprise Applications
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kwanto | Legacy | Kwanto Akyra CRM | Utilities Customer Care and Billing | CRM | n/a | 2022 | 2022 |
In 2022, Compagnia Energetica Italiana implemented Kwanto Akyra CRM to support its Utilities Customer Care and Billing needs. The deployment followed the Compago group consolidation of digital and IT assets, and Akyra is inferred to be the chosen platform for centralizing customer lifecycle and billing processes across the retail energy business.
The Kwanto Akyra CRM implementation focused on core customer care and billing capabilities typical for the Utilities Customer Care and Billing category, including customer account and contract management, tariff and product configuration for gas and power, billing orchestration and invoice generation, and customer service case management. Kwanto Akyra CRM is described as the system of record for customer interactions and billing events, supporting lifecycle workflows from onboarding through periodic billing cycles.
Operational scope is centered on retail gas and power customers in Italy, with primary business functions impacted including customer service, billing and revenue operations, and commercial account management. The deployment is positioned to centralize processes that span customer relationship management and billing operations, aligning account maintenance, invoicing cadence, and service case handling under a single application.
Governance and rollout were aligned with the Compago group consolidation, driving a centralized configuration model and standardized data definitions across the company. Process standardization and consolidated ownership of customer and billing workflows were emphasized to bring uniformity to customer care procedures and billing operations under Kwanto Akyra CRM.
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon SES | Transactional Email | PaaS | n/a | 2021 | 2021 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
IT Decision Makers and Key Stakeholders at Compagnia Energetica Italiana
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Compagnia Energetica Italiana Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||