Compass Datacenters
14555 N. Dallas Parkway, Suite 125,
Dallas, 75254, TX,
United States
Dallas, 75254, TX,
United States
1 877-289-7577
Professional Services
Compass Datacenters Technographics
Compass Datacenters Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Compass Datacenters and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Compass Datacenters employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Compass Datacenters has purchased the following applications: Olark Live Chat for Chatbots and Conversational AI in 2020, Zoom for Audio Video and Web Conferencing in 2020, Exclaimer Cloud Signatures for Office 365 for Digital Signing in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Compass Datacenters is running and its propensity to invest more and deepen its relationship with Olark , Zoom Video Communications , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Compass Datacenters revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Compass Datacenters intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Compass Datacenters Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Compass Datacenters deployed Olark Live Chat on its public website to provide real-time visitor engagement. The Olark Live Chat deployment falls under the Chatbots and Conversational AI category and was implemented as a client-side web chat widget connecting to Olark's hosted service, delivering a web-embedded chat interface and a centralized agent console. Functional modules implemented align with typical chat capabilities including live messaging, canned responses, visitor context and transcripts, basic lead capture, and offline messaging.
Operationally the rollout targeted customer facing workflows for sales and customer support, with agents using the Olark Live Chat dashboard to route conversations and review transcripts. Governance emphasized chat handling procedures, scripted response templates, and escalation paths to technical and facilities teams, while the configuration remained web-first and managed within the Olark application. Compass Datacenters deployed Olark Live Chat, a Chatbots and Conversational AI application, to support online lead qualification and support triage as the primary business functions.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020 Compass Datacenters deployed Zoom to support customer-facing and internal conferencing, using Zoom as the primary Audio Video and Web Conferencing application. The implementation is surfaced directly on the company website, where Zoom meeting entry points are presented for client engagement and scheduling, indicating a web-embedded conferencing layer tied to public-facing workflows.
The Zoom deployment emphasizes standard Audio Video and Web Conferencing capabilities, including scheduled video meetings, webinar-style presentations, screen sharing, and cloud recording. Configuration work appears to focus on meeting access controls and host-level moderation features, aligning with common conferencing governance for secure client interactions and recorded session management.
Operational coverage extends across sales, client services, and technical operations, with Zoom used for client briefings, remote walkthroughs, and internal collaboration. Governance practices inferred from the deployment pattern include centralized account provisioning, role-based host and participant privileges, and website-level access points for customers, which together standardize conferencing workflows without named third-party integration details.
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Collaboration | Collaboration |
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2013 | 2013 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exclaimer | Legacy | Exclaimer Cloud Signatures for Office 365 | Digital Signing | Content Management | n/a | 2019 | 2019 |
In 2019, Compass Datacenters deployed Exclaimer Cloud Signatures for Office 365 to centralize corporate email signature management. The implementation is categorized under Digital Signing and operates across Compass Datacenters corporate Office 365 email environment for roughly 200 employees in the United States, aligning application, branding, and signature policy into a single managed layer.
Exclaimer Cloud Signatures for Office 365 was configured to standardize signature templates, apply policy driven signature rules by role and department, and insert dynamic user attributes sourced from the Office 365 directory. The implementation leverages mail flow integration with Office 365 to apply signatures at the messaging layer, and governance was structured to provide centralized control for signature templates and policy enforcement, enabling IT and communications teams to manage branding and compliance centrally.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2019 | 2019 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2016 | 2016 |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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PEO (Professional Employer Organization) | Professional Services |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Compass Datacenters
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Compass Datacenters Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Compass Datacenters Technographics
Compass Datacenters is a Professional Services organization based in United States,
with around 200 employees and annual revenues of $20.0 million.
Compass Datacenters operates a diverse technology stack with applications such as
Olark Live Chat, Zoom and Exclaimer Cloud Signatures for Office 365,
covering areas like Chatbots and Conversational AI, Audio Video and Web Conferencing and Digital Signing.
Compass Datacenters has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Olark, Zoom Video Communications and Exclaimer.
Compass Datacenters recently adopted applications including
Zoominfo Platform in 2021, ZoomInfo Chorus in 2021 and Google Cloud Platform (GCP) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Compass Datacenters’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Compass Datacenters’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Compass Datacenters technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.