Vineland, 8360, NJ,
United States
Compass Wire Cloth Technographics
Compass Wire Cloth Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Compass Wire Cloth and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Compass Wire Cloth employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Compass Wire Cloth has purchased the following applications: Aptean Made2Manage ERP for Manufacturing ERP in 2015, Ruby Live Chat for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Compass Wire Cloth is running and its propensity to invest more and deepen its relationship with Aptean , Ruby , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Compass Wire Cloth revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Compass Wire Cloth intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Compass Wire Cloth Tech Stack and Enterprise Applications
Compass Wire Cloth ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Aptean | Legacy | Aptean Made2Manage ERP | Manufacturing ERP | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, Compass Wire Cloth implemented Aptean Made2Manage ERP. The deployment centered on consolidating manufacturing operations under a single Manufacturing ERP platform to support production control, inventory management, order management, and quality workflows across the plant.
Aptean Made2Manage ERP was configured to support quality control and production processes, with the Quality Systems Manager performing daily database integrity maintenance and system administration. The implementation included a product configurator tied to the ERP to build and price custom manufactured parts, and Microsoft Access programs were developed to extend reporting and cross-functional data extracts from the ERP.
Operational coverage included the Quality Control Department, production supervision, customer service for RMAs, and executive reporting functions, with the Quality Systems Manager coordinating with department supervisors and meeting with customers and vendors on corrective and preventative actions. Integrations documented in practice include the company product configurator software and custom Microsoft Access reporting, and the team engaged outside technical vendors to protect company data and network infrastructure while maintaining ERP availability.
Governance and process work centered on ISO 9001:2015 quality assurance controls and internal audits to verify adherence to the Quality Manual, aligning ERP workflows with formal quality procedures. Training, day to day system maintenance, and ongoing configuration of Aptean Made2Manage ERP were embedded in operational responsibilities to sustain data integrity and support continual quality compliance.
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Compass Wire Cloth AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Compass Wire Cloth implemented Ruby Live Chat on its public website. Ruby Live Chat was deployed to support customer service and sales inquiry handling and is categorized as Chatbots and Conversational AI, providing a web-based conversational interface embedded in online customer touchpoints.
Deployment used an embedded Ruby Live Chat widget delivered via site scripts to enable real-time messaging and agent-handled conversations, with standard Chatbots and Conversational AI capabilities such as live chat sessions, chat transcripts, and presence-based routing to on-duty staff. The implementation operationally covered customer-facing web channels and aligned with customer service and sales workflows, with governance focused on agent routing, availability scheduling, and transcript retention and review processes.
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Compass Wire Cloth Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Compass Wire Cloth implemented Microsoft 365 as its Collaboration platform. The presence of Microsoft 365 artifacts on the company website confirms adoption of Microsoft 365 for cloud-hosted productivity and collaboration services for the organization.
The deployment centers on Microsoft 365 core capabilities, with Exchange Online for corporate email, Microsoft Teams for synchronous collaboration and meetings, SharePoint Online for intranet and document management, and OneDrive for endpoint file sync and user storage. Configuration patterns are consistent with a single tenant serving approximately 300 employees in manufacturing, engineering, sales, and corporate functions, enabling unified communication, file sharing, and site publishing across business units.
Operational governance aligns to tenant-level identity and access controls through Azure Active Directory, centralized SharePoint site structure for document governance, and Teams communication policies to standardize collaboration workflows. Public site inspection was used to confirm Microsoft 365 usage, and the implementation positions Compass Wire Cloth to manage collaboration, email, and content services within a cloud-first Microsoft 365 Collaboration environment.
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Compass Wire Cloth CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Compass Wire Cloth IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Compass Wire Cloth CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs), Archive as a Service (AaaS) | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Compass Wire Cloth
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Compass Wire Cloth Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||