Dublin, 12,
Ireland
Compu b Retail Limited Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Compu b Retail Limited and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 395 Compu b Retail Limited employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Compu b Retail Limited has purchased the following applications: SAP Business One for ERP Financial in 2015, Chatify for Chatbots and Conversational AI in 2020, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Compu b Retail Limited is running and its propensity to invest more and deepen its relationship with SAP , Chatify , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Compu b Retail Limited revenues, which have grown to $162.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Compu b Retail Limited intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Business One | ERP Financial | ERP Financial Management | n/a | 2015 | 2015 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Chatify | Legacy | Chatify | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Compu b Retail Limited implemented Chatify on its website. The deployment positions Chatify as the enterprise Chatbots and Conversational AI application supporting web-based customer service and online sales assistance for the retailer.
The implementation centers on a web-embedded Chatify widget delivering intent classification, scripted dialogue flows, automated responses, entity capture, and routed escalation to human agents. Configuration work focused on conversation design, response templates, and an administrative console for content and session management, aligning with common Chatbots and Conversational AI functional modules.
Operational scope is website-first, impacting customer service and e-commerce business functions and serving online shoppers through the company website hosted in Ireland. Integrations are not specified in source material, so the technical footprint described is limited to the web chat channel and the vendor provided console for analytics and conversation tuning.
Governance and process changes emphasize conversational content ownership and runtime tuning, with role-based access to Chatify for administrators and agents responsible for escalation rules and FAQ maintenance. The narrative reflects a practitioner-focused deployment where Chatify provides the primary conversational interface on Compu b Retail Limiteds web property without details on third-party system connections.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
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Collaboration | Collaboration |
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2018 | 2018 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2014 | 2014 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2013 | 2013 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2015 | 2015 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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