Norcross, 30092, GA,
United States
Computacenter US Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Computacenter US and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1300 Computacenter US employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Computacenter US has purchased the following applications: SAP S/4 HANA for ERP Financial in 2018, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Computacenter US is running and its propensity to invest more and deepen its relationship with SAP , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Computacenter US revenues, which have grown to $3.10 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Computacenter US intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA | ERP Financial | ERP Financial Management | n/a | 2018 | 2019 |
In 2018, Computacenter US implemented SAP S/4 HANA as its ERP Financial platform. The deployment targeted core finance and procurement operations across Computacenter US, standardizing purchasing and supplier interactions used by procurement teams including Buyer and Purchasing Manager roles.
The SAP S/4 HANA implementation configured financial accounting and management accounting ledgers, procure-to-pay workflows, supplier and contract master data, and accounts payable processing. Procurement capabilities were aligned with documented purchasing policies and procedures, including internal purchase requests, resource contractor processing, RMA tracking, and vendor order confirmations referenced in operational job responsibilities. Configuration emphasized transactional controls, purchase alias and email processing, and role based access for buyers and purchasing managers.
Integrations focused on operational connectivity with existing commercial systems and vendor service relationships as required by procurement processes, using standard ERP interfaces for order confirmations and supplier communications. The deployment scope covered Computacenter US operations and supported hybrid work patterns for procurement staff, aligning system workflows with weekly team meetings and ISR conference documentation activities. Data governance encompassed procurement policy embedding, documented procedures, and backup role definitions for purchasing leadership.
Rollout included procedural alignment for submitting and processing internal purchases and resource requests, and training for staff to use SAP S/4 HANA in procurement and finance tasks. The implementation positioned SAP S/4 HANA as the system of record for Computacenter US finance and procurement activities and emphasized operational adoption by procurement and finance teams.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Computacenter US implemented Cisco Webex Meetings as its Audio Video and Web Conferencing solution. Cisco Webex Meetings is deployed and surfaced on the Computacenter website to enable web-based meeting joins for client engagements and to support internal collaboration across the company's professional services teams in the United States, reflecting an environment sized for approximately 1300 employees.
The deployment leverages core Cisco Webex Meetings capabilities including scheduled and ad hoc meetings, video and audio conferencing, screen sharing, participant management, and browser-based web client access. Operational emphasis is on embedding meeting access into public web pages for customer facing sessions, centralized provisioning for staff accounts, and meeting moderation workflows, with typical integration points anticipated to corporate calendar systems and endpoint clients consistent with Audio Video and Web Conferencing implementations. Governance focuses on centralized meeting policy and user access controls to align conferencing usage with professional services delivery and client interaction processes.
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Collaboration | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, Computacenter US deployed DocuSign eSignature on its website to provide Digital Signing capabilities. Computacenter US positioned DocuSign eSignature to support authenticated electronic execution of customer-facing documents and contract acknowledgements as part of its professional services delivery.
The DocuSign eSignature implementation emphasizes core e-signature capabilities including envelope routing, reusable signing templates, branded signing experiences, and auditable transaction trails. Configuration covers embedded signing flows in web pages, standard authentication controls and signature validation, and template-driven document assembly to streamline recurring document types commonly used in client engagements.
Operational coverage is centered on the public website and external client interaction points, where DocuSign eSignature is invoked for sales contracts, client onboarding documents, and service agreements. The deployment supports business functions across commercial teams, contract management and client delivery, with signing initiated by web forms and customer portals.
Governance was scoped to enforce centralized template management, role-based access to signing privileges, and retention of audit logs for compliance and traceability. Workflows were adjusted to route signed documents into existing client engagement processes, aligning web-initiated signature events with internal contract approval and fulfillment procedures.
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Web Content Management | Content Management |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2021 | 2021 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Configure Price Quote (CPQ) | SPM |
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2024 | 2025 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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