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Computek Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Computek and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Computek employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Computek has purchased the following applications: Freshdesk Messaging (Formerly Freshchat) for Chatbots and Conversational AI in 2020, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018, IT Glue for Document Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Computek is running and its propensity to invest more and deepen its relationship with Freshworks , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Computek revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Computek intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshdesk Messaging (Formerly Freshchat) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
|
|
|
|
|
Collaboration | Collaboration |
|
2016 | 2016 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IT Glue | Legacy | IT Glue | Document Management | Content Management | n/a | 2020 | 2020 |
In 2020, Computek implemented IT Glue as its Document Management system to centralize service documentation and knowledge management for the company. Computek deployed IT Glue across its small professional services organization of 10 employees in the United States, and the platform is also exposed on the company website for external-facing knowledge sharing and client reference.
The IT Glue implementation focused on establishing a centralized documentation repository and structured knowledge base, including configuration documentation, standardized templates for service delivery, and version control for critical documents. Governance was configured with access controls and role based permissions to separate internal operational content from the content surfaced on the website, and workflow discipline emphasized consistent documentation practices across the support and delivery functions.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Support | CRM |
|
2018 | 2018 |
|
|
|
|
|
Tag Management | CRM |
|
2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
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