Eatontown, 07724, NJ,
United States
Computer Data Source Technographics
Computer Data Source Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Computer Data Source and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Computer Data Source employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Computer Data Source has purchased the following applications: Microsoft Dynamics GP for ERP Financial in 2004, LiveChat for Chatbots and Conversational AI in 2017, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Computer Data Source is running and its propensity to invest more and deepen its relationship with Microsoft , LiveChat, Inc. , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Computer Data Source revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Computer Data Source intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CDS (Computer Data Source) is a global leader in delivering data center storage and support services to the world’s most demanding clients. We have a 20 year pedigree providing infrastructure and services on behalf of the world’s leading technology and service providers. We are the world’s largest provider of 3rd party EMC support
Computer Data Source Tech Stack and Enterprise Applications
Computer Data Source ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics GP | ERP Financial | ERP | n/a | 2004 | 2004 |
In 2004, Computer Data Source implemented Microsoft Dynamics GP as its ERP Financial backbone. The Microsoft Dynamics GP deployment centralized core accounting workflows including vendor invoice processing and purchase order control, aligning finance and sales commission administration under a single accounting application.
The implementation emphasized modules commonly associated with Great Plains and Microsoft Dynamics GP, specifically General Ledger, Accounts Payable, Accounts Receivable, purchasing, and commission statement management for the sales organization. Configuration work included invoice and purchase order transaction workflows, vendor payment scheduling, and standard month-end close procedures to support consistent financial reporting. Operational coverage focused on finance, accounts payable, procurement, and sales commission functions across the company, with role-based access and documented process controls established to govern transactions and approvals.
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Computer Data Source AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Computer Data Source implemented LiveChat on its public website. LiveChat is used as a Chatbots and Conversational AI solution to enable real-time web chat for customer engagement and lead capture, aligning with the needs of a professional services firm of approximately 200 employees.
The deployment architecture is centered on a cloud‑served LiveChat web widget embedded in site pages via a client-side JavaScript snippet, with agent interactions managed through the LiveChat agent console. Implemented functional capabilities include real-time messaging, automated greetings and simple bot-driven routing, canned responses, and chat transcript capture, reflecting standard Chatbots and Conversational AI features for front-line inquiry handling.
Operational scope is focused on the website channel, with ownership aligned to customer service and sales functions responsible for first touch interactions and inquiry triage. Governance appears to emphasize web channel configuration and agent operating procedures rather than system-to-system integrations, as no external integrations are specified, creating a discrete conversational layer where Computer Data Source LiveChat Chatbots and Conversational AI supports customer engagement and lead intake.
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Computer Data Source Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Computer Data Source implemented Cisco Webex Meetings as its Audio Video and Web Conferencing solution. The company uses Cisco Webex Meetings on its website to provide direct meeting access for clients and to host remote presentations tied to service delivery and client engagement workflows.
Deployment is surfaced through the public website with embedded meeting links and hosted session pages, and the implementation leverages core Cisco Webex Meetings capabilities such as video conferencing, screen sharing, meeting recording, and participant management to support client-facing sessions and internal collaboration. Operational coverage is focused on professional services teams, with configuration and provisioning aligned to existing scheduling workflows, and governance centered on centralized meeting administration, access control, and scheduling policies to maintain consistent client engagement practices.
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Collaboration | Collaboration |
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2012 | 2012 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Computer Data Source CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Computer Data Source IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Computer Data Source CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Computer Data Source
| First Name | Last Name | Title | Function | Department | Phone | |
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| CFO | CXO | Finance | ||||
| COO | CXO | Operations | ||||
| CIO | CXO | IT | ||||
| Controller | Director | Finance |
Apps Being Evaluated by Computer Data Source Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-01-04 | Computer Data Source | Evaluated | Microsoft | Microsoft Dynamics 365 Business Central | ERP Financial | ERP |
| 2024-11-12 | Computer Data Source | Evaluated | Oracle | Oracle Exadata | Database Management | IaaS |
| 2024-11-12 | Computer Data Source | Evaluated | Oracle | Oracle Database Exadata Cloud@Customer | Database Management | IaaS |