Computershare USA
150 Royall St,
Canton, 2021, MA,
United States
Canton, 2021, MA,
United States
1 781-575-2000
Banking and Financial Services
Computershare USA Technographics
Computershare USA Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Computershare USA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3900 Computershare USA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Computershare USA has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2022, Oracle Cloud HCM Benefits for Benefits Administration in 2022, Adobe Connect for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Computershare USA is running and its propensity to invest more and deepen its relationship with Oracle , ADP , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Computershare USA revenues, which have grown to $2.02 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Computershare USA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Computershare USA Tech Stack and Enterprise Applications
Computershare USA ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2022 | 2023 |
In 2022, Computershare USA implemented Oracle Cloud ERP in the ERP Financial category as a global finance consolidation and automation initiative. The deployment used Oracle Cloud ERP as a SaaS environment to align finance operations across a multinational footprint while positioning Oracle Cloud ERP and Oracle EPM capabilities as the core finance platform.
The implementation consolidated processes that previously operated across 10 disjointed systems into one fully automated and integrated Oracle cloud system, covering finance operations in 25 countries and more than 180 legal entities. The program ran for over two years and involved several hundred contributors working across multiple time zones to configure and validate global end to end finance workflows.
Configuration focused on core ERP Financial functional capabilities such as general ledger, accounts payable, accounts receivable, fixed assets and period end financial close, with enterprise performance management functions brought into the same Oracle cloud estate for planning and consolidation. Automation and standardized processes were implemented to create consistent best of breed global finance processes, with finance process orchestration and close workflow management emphasized during build and testing.
Operational rollout consolidated governance for accounting and financial reporting, establishing centralized process standards and shared operational controls for finance teams across regions and legal entities. The program culminated in coordinated global go live events and stands as a unified Oracle Cloud ERP and EPM configuration supporting Computershare USA finance functions across its multinational organization.
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Computershare USA HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM Benefits | Benefits Administration | HCM | n/a | 2022 | 2023 |
In 2022, Computershare USA implemented Oracle Cloud HCM Benefits as its Benefits Administration solution. The Oracle Cloud HCM Benefits deployment served as the HRIS Benefits Administration module supporting US and Canada populations, covering roughly 7,000 employees in the US and 1,000 employees in Canada.
Configuration work focused on core Benefits Administration capabilities, including benefits plan configuration, eligibility and enrollment workflows, open enrollment orchestration, COBRA administration and ACA reporting. The implementation captured plan design rules and eligibility logic to support complex benefit programs and to align benefits configuration with referenced-based pricing plan options used for US employees.
The deployment integrated benefits administration processes with a broad third-party ecosystem, reflecting responsibility for relationships and interfaces with more than 25 third parties including TPAs, recordkeepers and consulting firms. The team served as subject matter experts for a significant global HRIS and HCM implementation to Oracle Fusion, consolidating benefits data and business rules from multiple systems while maintaining operational coverage across People teams and M&A benefits activities.
Governance emphasized centralized benefits operations, compliance and change management, with controls mapped to ACA, IRS Section 125, HIPAA, ERISA, COBRA and ADA requirements. Benefits leadership retained fiscal oversight of a $70M plus benefits budget, and separate benefits strategy work included a referenced-based pricing medical plan option that produced approximately $3M in annual savings.
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Core HR | HCM |
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2022 | 2023 |
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Payroll | HCM |
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2023 | 2023 |
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Recruiting, Applicant Tracking System, Candidate Relationship Management | HCM |
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2023 | 2023 |
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Time and Attendance | HCM |
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2022 | 2023 |
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Computershare USA Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Computershare USA deployed Adobe Connect as an Audio Video and Web Conferencing solution embedded on its corporate website. Adobe Connect was provisioned to deliver web conferencing capabilities for external client engagement and internal collaboration, including persistent virtual rooms, webinar hosting, screen sharing, recording, synchronous chat, and whiteboard collaboration.
The implementation emphasizes functional modules common to Audio Video and Web Conferencing platforms, with meeting room configuration, host and presenter controls, attendee management, scheduling, and content publishing workflows integrated into the website experience. Governance and operational controls focus on access permissions, meeting provisioning, recording retention policies, and administrative workflows for business functions such as investor relations, client services, and learning and development, all configured and managed through Adobe Connect.
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Computershare USA Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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Computershare USA CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Computershare USA EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2021 | 2022 |
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Computershare USA ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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Computershare USA PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Robotic Process Automation | PaaS |
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2016 | 2017 |
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Computershare USA IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Backup as a Service (BaaS) | IaaS |
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2015 | 2015 |
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Digital Workspace | IaaS |
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2020 | 2020 |
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Computershare USA CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2012 | 2012 |
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IT Decision Makers and Key Stakeholders at Computershare USA
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Senior Vice President Finance | VP | Finance | |
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North American Financial Controller | Director | Finance | |
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Global Head - Demand and Automation - Global Core Operations | Director | IT | |
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Senior Procurement Manager | Manager | Procurement | |
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Head of Software Engineering | Director | IT | |
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Vice President, Head of IT Architecture | VP | IT | |
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Senior Technology Business Partner | Manager | IT | |
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DBA Team Lead - North America | Manager | Finance | |
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Global Head of Solutions Architecture | Director | Finance | |
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CIO | CXO | Finance | |
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Director of HR | Director | HR | |
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HR Manager - US Benefits | Manager | HR | |
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Payroll Manager | Manager | Finance | |
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SVP, HR Business Partner | VP | HR | |
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Chief of Staff | CXO | HR | |
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EVP HR, North America | VP | HR | |
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Global Legal Head of Employment and Benefits | Director | HR | |
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Senior Payroll Administrator | Non Manager | HR | |
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Global Director - Automation | Director | IT | |
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Information Technology Manager | Manager | IT | |
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Apps Being Evaluated by Computershare USA Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Computershare USA IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Computershare USA digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Computershare USA Technographics
Computershare USA is a Banking and Financial Services organization based in United States,
with around 3900 employees and annual revenues of $2.02 billion.
Computershare USA operates a diverse technology stack with applications such as
Oracle Cloud ERP, Oracle Cloud HCM Benefits and Adobe Connect,
covering areas like ERP Financial, Benefits Administration and Audio Video and Web Conferencing.
Computershare USA has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Adobe Systems.
Computershare USA recently adopted applications including
ADP Workforce Now Payroll in 2023, Oracle Recruiting Cloud in 2023 and Oracle Cloud ERP in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Computershare USA’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Computershare USA’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Computershare USA technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.