Comwave
Comwave Technographics
Comwave Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Comwave and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Comwave employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Comwave has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2012, Microsoft 365 for Collaboration in 2020, Hotjar for Customer Experience in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Comwave is running and its propensity to invest more and deepen its relationship with Intuit , Microsoft , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Comwave revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Comwave intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Comwave Tech Stack and Enterprise Applications
Comwave ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2012 | 2012 |
In 2012, Comwave implemented Intuit Quickbooks Enterprise. The deployment targeted core ERP Financial functions for the companys corporate accounting and billing operations in Canada, configuring general ledger, accounts payable, accounts receivable, and financial reporting to align chart of accounts and tax settings with Canadian requirements. The implementation was scoped to finance and accounting teams at the 200-employee company level, with configuration work focused on role-based access, month-end close sequencing, and consolidated financial reporting workflows.
Intuit Quickbooks Enterprise was integrated operationally with Microsoft Excel and Microsoft Access workflows to leverage staff proficiency in spreadsheet-based reporting, data imports, and reconciliation tasks, and the finance team brought experience using ACCPAC and QuickBook which informed validation rules and mapping decisions. Governance centered on standardized accounting processes, separation of billing and accounting duties, and documented month-end procedures to support ongoing operational use of the ERP Financial system.
|
Comwave Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Comwave implemented Microsoft 365 as its Collaboration platform. Microsoft 365 is referenced on Comwave's public website and was provisioned to support corporate productivity for the Canada-based communications provider.
Deployment followed a cloud-first Microsoft 365 tenancy model with Azure Active Directory for identity and single sign-on, appropriate for a 200 employee environment. Functional components implemented include Exchange Online for corporate email, Microsoft Teams for chat and meetings, SharePoint Online for intranet and document libraries, OneDrive for personal file sync, and Office desktop and web apps for productivity. These modules were configured to enable team collaboration, document coauthoring, and centralized content management consistent with the Collaboration category.
Operational coverage targeted core business functions including sales, customer support, engineering, and corporate operations across Comwave's Canadian sites. Governance controls were applied at the tenancy level using role based access patterns, SharePoint site architecture and external sharing policies, and device management capabilities commonly bundled with Microsoft 365. The public presence of Microsoft 365 artifacts on Comwave's website indicates integration of hosted collaboration endpoints with outward facing digital assets.
|
Comwave CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2020 | 2020 |
In 2020, Comwave implemented Hotjar on its public website for Customer Experience. The Hotjar implementation is a client-side JavaScript deployment embedded in site templates to collect behavioral analytics and qualitative feedback. The implementation uses the full application name Hotjar and is positioned to instrument user interactions across customer-facing web pages.
Functionally, the deployment aligns with Customer Experience category workflows and leverages Hotjar standard capabilities such as heatmaps, session recordings, and on-page feedback to surface user behavior and friction points. Operational coverage focuses on the corporate website, supporting UX, product, marketing and customer support teams through shared access to session data and feedback artifacts. Governance is managed through site-level configuration and Hotjar account administration, with controls for access, data collection scope, and privacy settings applied at the website level.
|
 |
|
|
Digital Advertising Platform | CRM |
|
2012 | 2012 |
|
Comwave PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2015 | 2015 |
|
Comwave IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
IT Decision Makers and Key Stakeholders at Comwave
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
President | CXO | Finance | |
|
|
|
Chief Technology Officer | CXO | IT | |
|
|
|
Financial Controller | Director | Finance | |
|
|
|
Director of Operations | Director | Finance | |
|
Apps Being Evaluated by Comwave Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Comwave IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Comwave digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Comwave Technographics
Comwave is a Communications organization based in Canada,
with around 200 employees and annual revenues of $20.0 million.
Comwave operates a diverse technology stack with applications such as
Intuit Quickbooks Enterprise, Microsoft 365 and Hotjar,
covering areas like ERP Financial, Collaboration and Customer Experience.
Comwave has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Intuit, Microsoft and Contentsquare.
Comwave recently adopted applications including
Microsoft 365 in 2020, Hotjar in 2020 and Liquid Web Cloud Servers in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Comwave’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Comwave’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Comwave technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.