Concord, 3301, NH,
United States
Concord Hospital Inc Technographics
Concord Hospital Inc Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Concord Hospital Inc and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4500 Concord Hospital Inc employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Concord Hospital Inc has purchased the following applications: Workday HCM for Core HR in 2016, Zoom for Audio Video and Web Conferencing in 2020, DocuSign eSignature for Digital Signing in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Concord Hospital Inc is running and its propensity to invest more and deepen its relationship with Workday , UKG , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Concord Hospital Inc revenues, which have grown to $657.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Concord Hospital Inc intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Concord Hospital Inc Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday HCM | Core HR | HCM | n/a | 2016 | 2016 |
In 2016, Concord Hospital Inc implemented Workday HCM as its Core HR platform. The implementation was driven from Talent Acquisition and HR, with project leadership credited to the hospital Recruiting Manager who led the Talent Acquisition team and served as lead on the project team that implemented Workday including recruiting and HCM functionality.
The deployment centered on the Workday HCM application and the recruiting module, with configuration efforts focused on applicant tracking, candidate workflows, offer management, and core HR records and organizational data. Configuration work aligned recruiting processes with employee lifecycle management, and standard Core HR capabilities such as position management, employee data, and role based security were established to support hospital HR operations.
Operational coverage included the Talent Acquisition function and broader HR departments at Concord Hospital in New Hampshire, supporting an employee base of approximately 4,500 staff. No external system integrators are listed, and named system integrations were not specified in source materials, so integrations were limited to what the hospital documented internally during the project.
Governance and process work was formalized through a Six Sigma project led by the Recruiting Manager, which developed hiring processes intended to increase time to hire and codified recruiting workflow standards and handoffs between Talent Acquisition and HR operations. Project responsibilities included process documentation, role based approvals in Workday HCM, and establishing ongoing process governance under HR leadership.
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Payroll | HCM |
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2015 | 2015 |
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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Time and Attendance | HCM |
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2017 | 2017 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Concord Hospital Inc implemented Zoom on its public website to provide Audio Video and Web Conferencing capability. Concord Hospital Inc embedded the Zoom application from Zoom Video Communications to surface web-accessible meeting join points and live virtual sessions directly from site pages. The implementation leverages Zoom for standard audio and video conferencing workflows, including scheduled meetings, ad hoc video calls, and hosted webinar-style sessions consistent with Audio Video and Web Conferencing functionality.
Website observations show Zoom meeting and webinar workflows are exposed through browser-based join links to reduce endpoint friction and enable external participants to join without native client dependency. Operational controls appear focused on published meeting links and session scheduling managed through the Zoom application, positioning Zoom as the hospital's primary web-facing conferencing layer for virtual collaboration and external engagement.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2023 | 2023 |
In 2023, Concord Hospital Inc implemented DocuSign eSignature as a Digital Signing solution on its public website. The 4,500-employee healthcare system deployed DocuSign eSignature to capture legally binding signatures from patients and external users through web-hosted signing flows, positioning the application to handle public-facing document acceptance and consent capture.
The implementation emphasizes embedded signing and template-driven document delivery, leveraging envelope tracking and audit trail capture typical of the Digital Signing category. Configuration work focused on web-embedded signing sessions, template management for recurring forms, and signed document archival to support consistent recordkeeping.
Operational scope centers on website-facing patient intake and administrative form workflows, with DocuSign eSignature used to streamline consent capture and external document exchange. Governance features were configured to preserve signature audit records and centralize template and access controls to meet healthcare compliance and records retention requirements.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2021 | 2021 |
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Donor and Fundraising Management | CRM |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2011 | 2011 |
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IT Decision Makers and Key Stakeholders at Concord Hospital Inc
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Concord Hospital Inc Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||