Conduent
100 Campus Dr,
Florham Park, 7932, NJ,
United States
Florham Park, 7932, NJ,
United States
1 844-663-2638
Professional Services
Conduent Technographics
Conduent Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Conduent and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 56000 Conduent employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Conduent has purchased the following applications: Oracle JD Edwards EnterpriseOne for ERP Financial in 2017, iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2018, GumGum for Artificial Intelligence Marketing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Conduent is running and its propensity to invest more and deepen its relationship with Oracle , SAP , iCIMS or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Conduent revenues, which have grown to $3.40 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Conduent intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Conduent Tech Stack and Enterprise Applications
Conduent ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle JD Edwards EnterpriseOne | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017 Conduent implemented Oracle JD Edwards EnterpriseOne as its ERP Financial platform. The deployment converted billing and accounts receivable from a variety of systems due to numerous company acquisitions, consolidating transaction flows into a single ERP Financial application.
The implementation focused on core Oracle JD Edwards EnterpriseOne financial modules, configured for accounts receivable, billing orchestration, and revenue recognition controls. Configuration emphasized multi entity transaction processing to support billing for 30 internal commercial companies that together exceed one billion dollars in annual revenue.
Operational scope extended to accounts receivable responsibility across 82 internal companies in both commercial and public sectors, with over five billion dollars received annually, and to supervisory and accounting staff in the United States, Jamaica, and the Philippines. The project aligned billing and revenue accounting workflows with contract review practices, ensuring complex contracts were reviewed prior to revenue recognition and that RFP language was examined as part of the financial control process.
Governance centralized accounts receivable ownership and standardized billing processes across acquired entities, converting disparate systems into the Oracle JD Edwards EnterpriseOne platform and establishing consistent controls for revenue recognition and invoice processing. Rollout emphasized functional consolidation and operational alignment of billing, accounts receivable, and contract review workflows across the defined company entities.
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ERP Financial | ERP |
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2019 | 2020 |
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Expense Management | ERP |
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2016 | 2016 |
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Conduent HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018, Conduent implemented iCIMS Recruit Applicant Tracking System. The iCIMS Recruit Applicant Tracking System is deployed on Conduent's careers website to capture external candidate applications, publish job postings, and maintain candidate records. This Conduent iCIMS Recruit Applicant Tracking System deployment, classified as an Applicant Tracking System, supports talent acquisition and recruiting functions within Conduent's HR organization.
Functional configuration emphasizes career site integration, structured application forms and resume parsing, candidate profiles and pipeline management, and recruiter and hiring manager workflow controls. The solution is configured for requisition creation, candidate workflow and disposition tracking, interview scheduling support and recruitment reporting, with governance applied through standardized requisition templates and role based access to enforce consistent screening and routing of applicants.
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BackGround Screening | HCM |
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2018 | 2018 |
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BackGround Screening | HCM |
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2018 | 2018 |
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HR Compliance | HCM |
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2019 | 2019 |
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Learning and Development | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2018 | 2018 |
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Recruiting Chatbot | HCM |
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2018 | 2018 |
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Workforce Management | HCM |
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2013 | 2013 |
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Workforce Management | HCM |
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2021 | 2021 |
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Workforce Management | HCM |
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2020 | 2020 |
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Conduent AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GumGum | Legacy | GumGum | Artificial Intelligence Marketing | AI-Powered Application | n/a | 2020 | 2020 |
In 2020 Conduent deployed GumGum on its public website, integrating GumGum into its Artificial Intelligence Marketing capabilities for web channel advertising and content-level ad placement. The implementation is visible in site source code and was executed as an on-page deployment tied to Conduent's corporate web properties, indicating direct insertion of the GumGum application into page-level advertising workflows.
Functional modules and capabilities aligned with this deployment include contextual content analysis, content intelligence for ad targeting, programmatic ad placement, creative optimization and campaign analytics, consistent with standard Artificial Intelligence Marketing functionality. Operational scope centers on marketing and digital channel operations, with governance focused on web tagging, ad delivery controls and campaign orchestration across Conduent's website, confirming Conduent GumGum Artificial Intelligence Marketing use for corporate digital advertising and audience measurement.
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2021 |
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Conduent Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2016 | 2019 |
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Process Mining | Analytics and BI |
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2016 | 2016 |
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Conduent Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2019 | 2019 |
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Conduent Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Conduent Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2017 | 2017 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Conduent CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2020 | 2020 |
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Account Based Marketing | CRM |
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2023 | 2023 |
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Call Center | CRM |
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2021 | 2021 |
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Call Center, Customer Experience | CRM |
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2016 | 2017 |
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Customer Engagement | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Interactive Voice Response (IVR) | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2016 | 2017 |
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PR and Media Communication | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2014 | 2014 |
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Tag Management | CRM |
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2018 | 2018 |
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Conduent EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2019 | 2020 |
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Conduent ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2022 | 2022 |
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IT Service Management | ITSM |
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2022 | 2022 |
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IT Service Management | ITSM |
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2023 | 2023 |
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Conduent SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2019 | 2019 |
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Conduent PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Robotic Process Automation | PaaS |
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2017 | 2017 |
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Conduent IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2025 |
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Backup as a Service (BaaS) | IaaS |
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2019 | 2019 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Database Management | IaaS |
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2023 | 2023 |
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Database Management | IaaS |
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2024 | 2025 |
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Database Management | IaaS |
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2024 | 2025 |
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Network Management and Monitoring | IaaS |
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2022 | 2022 |
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Conduent CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Threat Modeling | CyberSecurity |
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2018 | 2019 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Conduent
| First Name | Last Name | Title | Function | Department | Phone | |
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Director - Business Intelligence Competency Center | Director | IT | |
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Director, Enterprise Business Intelligence | Director | IT | |
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Vice President, Data Analytics | VP | IT | |
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Director, Finance & Revenue Solutions | Director | Finance | |
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Vice President - Sales | VP | Sales | |
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Vice President of Sales | VP | Sales | |
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Chief Operations Officer | CXO | Finance | |
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Vice President, Global Sales Operations | VP | Sales | |
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CEO | CXO | Finance | |
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Vice President Business Operations | VP | Operations | |
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Chief People Officer | CXO | HR | |
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President, General Manager, Human Resource Services | Manager | HR | |
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Senior Vice President of Sales and Business Development | VP | Sales | |
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Sr Director, International HR Operations | Director | HR | |
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Group Chief Executive - Europe | CXO | Finance | |
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Corporate Finance Manager | Manager | Finance | |
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Accounting Business Partner | Manager | Finance | |
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Finance Director, Europe | Director | Finance | |
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Accounting Controller | Director | Finance | |
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Procurement Partner | Manager | Procurement | |
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Director, Information Technology | Director | IT | |
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Head Of Human Resources | Director | HR | |
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Head of HR | Director | HR | |
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SVP Human Resources | VP | HR | |
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CFO | CXO | Finance | |
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Chief Technology and Information Officer | CXO | IT | |
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SVP Operations | VP | Operations | |
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Payroll Director | Director | Finance | |
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Global Director, Workforce Management | Director | HR | |
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Senior Director of Customer Experience Operations | Director | Customer Service | |
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Global Head, Customer Experience Sales | Director | Customer Service | |
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Group President, Customer Experience Management | CXO | Customer Service | |
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Contact Center Manager | Manager | Customer Service | |
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Director, Global Procurement | Director | Procurement | |
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VP, Financial Systems | VP | IT | |
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IT Director | Director | IT | |
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Customer Experience Manager | Manager | Customer Service | |
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Director ICT Production Applications | Director | IT | |
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Customer Experience Solutions Director | Director | Customer Service | |
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Head of Workforce Management | Director | HR | |
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Customer Experience Manager | Manager | Customer Service | |
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Chief Human Resources Officer | CXO | HR | |
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Director HR Services | Director | HR | |
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HR Business Partner | Manager | HR | |
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Director, Total Rewards - Sales Compensation | Director | HR | |
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VP, Total Rewards - Compensation & Analytics | VP | HR | |
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Senior Director, Global Sales Operations, Sales Onboarding & Education | Director | Sales | |
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Recruiter, Manager | Manager | HR | |
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VP, Human Resources | VP | HR | |
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Group Vice President, Human Resources | VP | HR | |
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Vice President of Operations | VP | Operations | |
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Director, Product Owner Talent Acquisition, Global HRIS | Director | HR | |
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Senior Corporate Recruiter | Manager | HR | |
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Chief Risk and Procurement Officer | CXO | Procurement | |
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Information Security Manager | Manager | IT | |
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Manager - Information Security | Manager | IT | |
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Business Information Security Officer | Director | IT | |
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Director Information Technology Operations | Director | IT | |
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Senior Manager, Infrastructure Engineering | Manager | R&D | |
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Global Information Technology Director | Director | IT | |
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Senior Manager Network Engineering | Manager | R&D | |
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Senior Manager Network Engineering | Manager | R&D | |
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Network Services Manager | Manager | IT | |
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Director, Infrastructure Systems | Director | IT | |
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Apps Being Evaluated by Conduent Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Conduent IT executives and key decision makers. This section highlights Conduent's latest recorded technology evaluations, including Experian PowerCurve for Debt Collection and Recovery on 2025-04-22, Conduent Benefits Administration (OEM Mercer Darwin Benefits) for Benefits Administration on 2024-11-18, and Conduent BenefitWallet for Benefits Administration on 2024-11-18. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Conduent digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-04-22 | Conduent | Evaluated | Experian | Experian PowerCurve | Debt Collection and Recovery | ERP Services and Operations |
| 2024-11-18 | Conduent | Evaluated | Conduent | Conduent Benefits Administration (OEM Mercer Darwin Benefits) | Benefits Administration | HCM |
| 2024-11-18 | Conduent | Evaluated | Conduent | Conduent BenefitWallet | Benefits Administration | HCM |
| 2024-11-18 | Conduent | Evaluated |
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Payroll | HCM |
| 2024-11-18 | Conduent | Evaluated |
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Document Management | Content Management |
| 2024-06-03 | Conduent | Evaluated |
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AR Automation | ERP |
FAQ - APPS RUN THE WORLD Conduent Technographics
Conduent is a Professional Services organization based in United States,
with around 56000 employees and annual revenues of $3.40 billion.
Conduent operates a diverse technology stack with applications such as
Oracle JD Edwards EnterpriseOne, iCIMS Recruit Applicant Tracking System and GumGum,
covering areas like ERP Financial, Applicant Tracking System and Artificial Intelligence Marketing.
Conduent has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, iCIMS and GumGum.
Conduent recently adopted applications including
Oracle Cloud Infrastructure in 2024, Oracle Database@Azure in 2024 and Oracle Database Exadata Cloud@Customer in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Conduent’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Conduent’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Conduent technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.