Orchies, 59358,
France
Conex Technographics
Conex Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Conex and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80 Conex employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Conex has purchased the following applications: Microsoft 365 for Collaboration in 2015, WooCommerce for eCommerce in 2020, SimplyDesk for Incident Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Conex is running and its propensity to invest more and deepen its relationship with Microsoft , Automattic , SimplyDesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Conex revenues, which have grown to $8.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Conex intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Conex Tech Stack and Enterprise Applications
Conex Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
|
Conex eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2020 | 2020 |
|
Conex ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SimplyDesk | Legacy | SimplyDesk | Incident Management | ITSM | n/a | 2021 | 2021 |
In 2021, Conex implemented SimplyDesk on its public website to capture and manage incoming client support requests. SimplyDesk is embedded as a web intake channel and serves as the interface for ticket creation, incident metadata capture and initial customer communications. The SimplyDesk deployment is the company's Incident Management tool for handling incident intake, status tracking and responsiveness through a browser-based widget.
Configuration centers on ticketing workflow, incident categorization, priority assignment and notification rules, aligning with professional services support processes. Operational coverage includes client-facing support and internal service desk activities for Conex in France, with incident routing and escalation rules centralized in the application. Governance emphasizes standardized intake forms and automated routing to ensure incidents are logged consistently in SimplyDesk and handled within established support workflows.
|
Conex IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
Conex CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Conex
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Conex Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||