List of SimplyDesk Customers
Lyon, 69009,
France
Since 2010, our global team of researchers has been studying SimplyDesk customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SimplyDesk for Incident Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SimplyDesk for Incident Management include: Avia Picoty, a France based Oil, Gas and Chemicals organisation with 500 employees and revenues of $2.28 billion, Societe Des 3 Vallees, a France based Leisure and Hospitality organisation with 700 employees and revenues of $101.0 million, Korus Group Asia, a Malaysia based Professional Services organisation with 310 employees and revenues of $31.0 million, Amisep France, a France based Non Profit organisation with 600 employees and revenues of $30.0 million, LPO France, a France based Professional Services organisation with 272 employees and revenues of $26.0 million and many others.
Contact us if you need a completed and verified list of companies using SimplyDesk, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The SimplyDesk customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Amisep France | Non Profit | 600 | $30M | France | SimplyDesk | SimplyDesk | Incident Management | 2025 | n/a |
In 2025 Amisep France deployed SimplyDesk Incident Management as an embedded customer touchpoint on its public website. The implementation positions SimplyDesk as the organization�s primary web intake and case tracking system for member and public incident reporting, providing a continuous online channel for creating and acknowledging incidents directly from the site.
The SimplyDesk deployment leverages core Incident Management capabilities typical for web-embedded implementations, including web form intake, automated ticket creation, configurable routing rules, status dashboards, and notification templates. Configuration work focused on case lifecycle management, categorization and priority schemes, assignment workflows, and templated communications to align incident handling with nonprofit operational processes.
Operational ownership is centered on member services and operations staff who manage incoming website reports and ongoing case resolution, with governance practices oriented toward centralized ticket ownership and standardized workflow rules. The implementation of SimplyDesk on the website creates a single incident intake stream for the organization, and the application name SimplyDesk is surfaced as the incident management layer supporting case capture and operational routing.
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Avia Picoty | Oil, Gas and Chemicals | 500 | $2.3B | France | SimplyDesk | SimplyDesk | Incident Management | 2021 | n/a |
In 2021, Avia Picoty implemented SimplyDesk Incident Management on their website. The France-based Oil, Gas and Chemicals company with approximately 500 employees uses SimplyDesk to centralize web-based incident intake and to establish a single digital channel for reporting operational and safety incidents at its sites.
Configuration emphasizes web-embedded incident intake forms, ticketing workflows, role-based triage queues and automated notifications, leveraging core Incident Management capabilities in SimplyDesk. Operational coverage includes site operations, maintenance and customer-facing support, with internal workflows restructured around incident capture, assignment and escalation and governance focused on defined triage roles and workflow configurations to manage incoming web reports.
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Cabinet Plasseraud Sas | Professional Services | 44 | $5M | France | SimplyDesk | SimplyDesk | Incident Management | 2022 | n/a |
In 2022, Cabinet Plasseraud Sas deployed SimplyDesk for Incident Management on its website. The implementation uses SimplyDesk to capture customer incident reports via web-based intake, establishing a centralized ticketing entry point for the firm’s customer support function.
SimplyDesk was configured to manage incident lifecycle workflows consistent with Incident Management applications, including ticket creation from web forms, automated acknowledgement messaging, prioritization and status tracking, and routing to internal support personnel. The deployment emphasizes web-based incident intake, case assignment, and activity history to support repeatable incident resolution processes.
Operational coverage is scoped to customer facing and service delivery teams within Cabinet Plasseraud Sas in France, with SimplyDesk serving as the primary incident intake and tracking mechanism tied to its public website. The implementation provides centralized visibility of incident status and case history to inform internal support workflows and day to day service handling.
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Professional Services | 80 | $8M | France | SimplyDesk | SimplyDesk | Incident Management | 2021 | n/a |
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Construction and Real Estate | 120 | $15M | France | SimplyDesk | SimplyDesk | Incident Management | 2023 | n/a |
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Professional Services | 40 | $6M | France | SimplyDesk | SimplyDesk | Incident Management | 2021 | n/a |
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Professional Services | 310 | $31M | Malaysia | SimplyDesk | SimplyDesk | Incident Management | 2023 | n/a |
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Professional Services | 272 | $26M | France | SimplyDesk | SimplyDesk | Incident Management | 2021 | n/a |
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Leisure and Hospitality | 700 | $101M | France | SimplyDesk | SimplyDesk | Incident Management | 2021 | n/a |
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Professional Services | 60 | $4M | France | SimplyDesk | SimplyDesk | Incident Management | 2018 | n/a |
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