San Diego, 92121, CA,
United States
Connect Technographics
Connect Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Connect and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 110 Connect employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Connect has purchased the following applications: Zoom for Audio Video and Web Conferencing in 2020, Mixpanel for Marketing Analytics in 2020, Awesome Support for IT Service Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Connect is running and its propensity to invest more and deepen its relationship with Zoom Video Communications , Google , Stova or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Connect revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Connect intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Connect Tech Stack and Enterprise Applications
Connect Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Connect implemented Zoom and is using Zoom on their website to provide direct meeting access for clients and partners. The deployment leverages the Audio Video and Web Conferencing category to enable remote client consultations and internal collaboration across the professional services firm. Zoom is provided by Zoom Video Communications and is surfaced on public site pages to simplify join flows for external stakeholders.
Configuration emphasized embedding Zoom meeting access into web pages and standardizing conferencing procedures for client services and delivery teams. Functional use centers on core meeting capabilities and screen sharing workflows typical of Audio Video and Web Conferencing platforms, supporting remote consultations, team meetings, and collaborative document review. Governance focused on access controls and usage policies with a staff rollout to align hosting practices and meeting moderation on web-embedded sessions.
|
|
|
|
|
Collaboration | Collaboration |
|
2020 | 2020 |
|
|
|
|
|
Collaboration | Collaboration |
|
2022 | 2022 |
|
|
|
|
|
Event Management | Collaboration |
|
2018 | 2018 |
|
Connect CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mixpanel | Legacy | Mixpanel | Marketing Analytics | CRM | n/a | 2020 | 2020 |
In 2020, Connect implemented Mixpanel on their website. Connect implemented Mixpanel, a Marketing Analytics application, to instrument its public website and capture event-level interactions that support marketing and client engagement functions for the professional services firm.
Mixpanel configuration emphasized event taxonomy, user property capture, funnel and cohort analysis, and custom event definitions to support campaign measurement and user flow analysis. Deployment was web-centric with instrumentation embedded in site code and analytics workspace configuration managed centrally, with governance focused on standardized event naming and analytics access for marketing and client services teams.
|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
|
|
|
|
Tag Management | CRM |
|
2022 | 2022 |
|
Connect ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Awesome Support | Legacy | Awesome Support | IT Service Management | ITSM | n/a | 2022 | 2022 |
|
Connect PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Apps Development | PaaS |
|
2020 | 2020 |
|
|
|
|
|
Transactional Email | PaaS |
|
2020 | 2020 |
|
Connect IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Connect
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Connect Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||