ConnectiCare, Molina Healthcare Company
175 Scott Swamp Road,
Farmington, 6034, CT,
United States
Farmington, 6034, CT,
United States
1 860-674-5757
Insurance
ConnectiCare, Molina Healthcare Company Technographics
ConnectiCare, Molina Healthcare Company Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ConnectiCare, Molina Healthcare Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 950 ConnectiCare, Molina Healthcare Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ConnectiCare, Molina Healthcare Company has purchased the following applications: Cognizant TriZetto Facets for Core Admin Processing System in 2018, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2018, Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) for Analytics and BI in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ConnectiCare, Molina Healthcare Company is running and its propensity to invest more and deepen its relationship with Cognizant , SS&C Technologies , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ConnectiCare, Molina Healthcare Company revenues, which have grown to $321.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ConnectiCare, Molina Healthcare Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ConnectiCare, Molina Healthcare Company Tech Stack and Enterprise Applications
ConnectiCare, Molina Healthcare Company ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cognizant | Legacy | Cognizant TriZetto Facets | Core Admin Processing System | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, ConnectiCare, a Molina Healthcare Company, implemented Cognizant TriZetto Facets as its Core Admin Processing System to centralize payer core administration functions. The deployment targeted enterprise administrative workflows across membership, claims adjudication, billing and provider network management while aligning with the organization size and operational footprint in the United States.
The Cognizant TriZetto Facets implementation encompassed standard Core Admin Processing System capabilities including membership administration, claims processing and adjudication, provider data management, and integration points for care management workflows. The project emphasized configuration for payer-specific business rules, eligibility and enrollment orchestration, and modular interfaces to care management functionality through Trizetto CareAdvance.
Integrations were structured around service interfaces and enterprise data flows, leveraging API and service oriented architecture patterns, ETL processes, and relational database repositories for transactional systems. Explicit integration touchpoints included Trizetto CareAdvance for care management, Sales Force and Vlocity Portals for member and broker front-end engagement, and an enterprise data layer described as EDL for downstream reporting and analytics. Operational monitoring and system health reporting requirements referenced tools such as Splunk, and the environment required attention to enterprise data management patterns including MDM and data lake concepts to separate operational versus analytical needs.
Governance and delivery reflected an enterprise architecture led approach, with requirements calling for TOGAF level architecture discipline and program management oversight to manage multi-supplier interactions. Solutioning emphasized architectural trade-offs, API-first integration, and clear separation of operational transactions from analytical repositories to support ongoing maintenance, change control and cross-functional workflows between IT, operations, provider services and care management.
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Core Admin Processing System | ERP Services and Operations |
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2010 | 2011 |
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Medical Care Management | ERP Services and Operations |
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2018 | 2018 |
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ConnectiCare, Molina Healthcare Company AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, ConnectiCare, a Molina Healthcare Company, deployed Salesforce Chat formerly Salesforce Live Agent on its broker-facing website. Salesforce Chat is used as the web-based conversational channel, classified under Chatbots and Conversational AI, to deliver real-time agent-assisted and automated chat interactions for brokers accessing the portal.
The deployment uses an embedded web chat widget on broker.connecticare.com that routes live sessions into Salesforce agent consoles, where chat transcripts are captured and can drive case creation and follow-up workflows within Salesforce. Configuration work focused on pre-chat intake forms, queue-based routing and skill-aware assignment, canned responses and transcript logging to support broker support and customer service workflows. Administration and governance are handled through Salesforce configuration and support console settings, enabling operational controls over routing rules, agent availability and audit trails for chat sessions.
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ConnectiCare, Molina Healthcare Company Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) | Analytics and BI | Analytics and BI | n/a | 2014 | 2018 |
In 2014, ConnectiCare, Molina Healthcare Company implemented Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) to consolidate reporting and analytics across its insurance operations in Connecticut. The effort targeted Analytics and BI outcomes by centralizing extract, transform and load pipelines and delivering scheduled and ad hoc reports for business users and various end users.
The implementation architecture centered on Microsoft SQL Server tooling including SQL Server Management Studio 2012 and 2008, SQL Server Integration Services for ETL, and SQL Server Reporting Services for report delivery. Teams developed SSIS packages to load tables from heterogeneous sources and file types using an OLEDB driver, built database objects such as tables, procedures, triggers, constraints, indexes and views, and applied lookup and fuzzy lookup transforms to standardize incoming data.
Operational integration used SQL Agent scheduled jobs to invoke SSIS packages and stored procedures, and source feeds included local data, retail data, and hospital data that were consolidated into SQL Server staging and reporting schemas. Reporting work produced tabular, matrix, drill down and chart reports using SSRS, leveraging calculations, sorts, filters and pagination sections to improve presentation, and scheduled SSRS reports for regular distribution based on statistical analysis requirements.
Project governance combined business analyst engagement with the project lead to gather and document functional and non functional specifications, translate business requirements into ETL design and report specifications, and maintain an ongoing cadence for updating reports. The team also performed index and query tuning, package performance optimization and ongoing report maintenance to sustain the Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) environment.
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ConnectiCare, Molina Healthcare Company Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2021 | 2021 |
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ConnectiCare, Molina Healthcare Company CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Call Tracking and Recording | CRM |
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2021 | 2021 |
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Customer Engagement | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2021 | 2021 |
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ConnectiCare, Molina Healthcare Company ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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ConnectiCare, Molina Healthcare Company SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2015 | 2015 |
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ConnectiCare, Molina Healthcare Company IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2000 | 2000 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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ConnectiCare, Molina Healthcare Company CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at ConnectiCare, Molina Healthcare Company
| First Name | Last Name | Title | Function | Department | Phone | |
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Senior Director, Enterprise Analytics | Director | IT | |
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Vice President, Enterprise Technology Services & Data Management | VP | IT | |
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Director Enterprise Data Management | Director | IT | |
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CIO | CXO | IT | |
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Senior Vice President, Chief Sales & Marketing Officer | CXO | Sales | |
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Director, Marketplace Distribution | Director | Sales | |
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Sales Operations Performance Manager | Manager | Sales | |
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AVP, eBusiness | VP | Marketing | |
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Sales and Account Management | Manager | Sales | |
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Vice President, Individual and Small Group Sales | VP | Sales | |
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President | CXO | Operations | |
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CEO | CXO | Operations | |
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Apps Being Evaluated by ConnectiCare, Molina Healthcare Company Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ConnectiCare, Molina Healthcare Company IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ConnectiCare, Molina Healthcare Company digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD ConnectiCare, Molina Healthcare Company Technographics
ConnectiCare, Molina Healthcare Company is a Insurance organization based in United States,
with around 950 employees and annual revenues of $321.0 million.
ConnectiCare, Molina Healthcare Company operates a diverse technology stack with applications such as
Cognizant TriZetto Facets, Salesforce Chat (formerly Salesforce Live Agent) and Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting),
covering areas like Core Admin Processing System, Chatbots and Conversational AI and Analytics and BI.
ConnectiCare, Molina Healthcare Company has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Cognizant, Salesforce and Microsoft.
ConnectiCare, Molina Healthcare Company recently adopted applications including
DocuSign eSignature in 2021, Demandbase ABX Cloud in 2021 and Invoca Call Tracking in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ConnectiCare, Molina Healthcare Company’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ConnectiCare, Molina Healthcare Company’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ConnectiCare, Molina Healthcare Company technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.