AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Consigaz-Distribuidora De Gas Tech Stack and Enterprise Applications

Consigaz-Distribuidora De Gas ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
TOTVS Legacy TOTVS Backoffice – Datasul Line ERP Financial ERP n/a 2019 2019
In 2019 Consigaz-Distribuidora De Gas implemented TOTVS Backoffice – Datasul Line to support ERP Financial operations across customer service, sales order processing, and master data management. The deployment concentrated on formalizing registration of customer requests and complaints, routing cases to the responsible sector, monitoring occurrences and generating recurrence records when necessary, and forwarding critical cases to managerial staff for resolution. Implementation work focused on configuring customer case management and customer master data capabilities inside TOTVS Backoffice – Datasul Line, and on establishing sales order management workflows for gas sales to bidding customers and corporate accounts. Functional configurations included automated recurrence generation for repeat occurrences, case assignment and escalation flags for manager intervention, and transaction flows to capture registration, alteration, and cancellation of customer records through the Datasul system. Operational coverage centered on the call center, customer service, and commercial sales teams, with all registration and lifecycle changes performed through the Datasul system. The solution instrumented order-to-cash elements for bidding customers and incorporated service request tracking to ensure returns to customers about their requests and complaints. Governance changes during the March 2019 to December 2019 rollout codified referral and escalation processes, mandated forwarding of critical cases to managers, and aligned system use with the call center qualitative and quantitative goals stated in the implementation scope. Process orchestration emphasized operational consistency across service intake, case monitoring, escalation, and customer record maintenance within the ERP Financial platform.
Consigaz-Distribuidora De Gas AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tolv Legacy tolvnow Chatbots and Conversational AI AI-Powered Application n/a 2018 2018
In 2018, Consigaz-Distribuidora De Gas implemented tolvnow, deploying the tolvnow Chatbots and Conversational AI application on its corporate website. The implementation positioned tolvnow as a customer-facing conversational assistant to manage inbound web inquiries, surface self-service content, and capture leads through guided conversational flows. Configuration emphasized conversational workflow design, intent recognition, scripted FAQ resolution, and administrative controls for content updates, reflecting standard Chatbots and Conversational AI capabilities. Operational ownership was assigned to digital channels and customer service, enabling web channel orchestration with automated handoff to human agents when needed, and governance focused on content versioning, staged rollout across site sections, and centralized monitoring of conversational sessions.
Consigaz-Distribuidora De Gas Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Power BI Analytics and BI Analytics and BI n/a 2021 2021
Consigaz-Distribuidora De Gas Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2021 2021
Consigaz-Distribuidora De Gas eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2021 2021
Consigaz-Distribuidora De Gas CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2021 2021
Customer Support CRM 2022 2022
Customer Support CRM 2018 2018
Data Management Platform CRM 2021 2021
Tag Management CRM 2017 2017
Consigaz-Distribuidora De Gas IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Cloud Storage IaaS 2020 2020
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Consigaz-Distribuidora De Gas

First Name Last Name Title Function Department Email Phone
Engineering, Operations and Logistics General Manager Manager Supply Chain
Marketing Director Director Marketing
Commercial General Manager Manager Finance
IT General Manager Manager IT
Marketing Manager Manager Marketing

Apps Being Evaluated by Consigaz-Distribuidora De Gas Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Consigaz-Distribuidora De Gas IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Consigaz-Distribuidora De Gas digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Consigaz-Distribuidora De Gas Technographics
Consigaz-Distribuidora De Gas is a Distribution organization based in Brazil, with around 1000 employees and annual revenues of $300.0 million.
Consigaz-Distribuidora De Gas operates a diverse technology stack with applications such as TOTVS Backoffice – Datasul Line, tolvnow and Microsoft Power BI, covering areas like ERP Financial, Chatbots and Conversational AI and Analytics and BI.
Consigaz-Distribuidora De Gas has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as TOTVS, Tolv and Microsoft.
Consigaz-Distribuidora De Gas recently adopted applications including Zendesk Service in 2022, Microsoft Power BI in 2021 and Microsoft 365 in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Consigaz-Distribuidora De Gas’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Consigaz-Distribuidora De Gas’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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