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ConsumerAffairs

297 Kingsbury Grade, Suite 1025,
Lake Tahoe, 89449-4470, NV,
United States

https://www.consumeraffairs.com/

1 866-773-0221

Professional Services

ConsumerAffairs Technographics

ConsumerAffairs Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by ConsumerAffairs and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 ConsumerAffairs employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that ConsumerAffairs has purchased the following applications: PayPal Braintree for Payment Processing in 2012, Zendesk Chat for Chatbots and Conversational AI in 2021, Google Workspace (Formerly Google G-Suite) for Collaboration in 2011 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems ConsumerAffairs is running and its propensity to invest more and deepen its relationship with PayPal , Zendesk , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing ConsumerAffairs revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ConsumerAffairs intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

ConsumerAffairs Data, Technology Stack, and Enterprise Applications

ERP Financial Management

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
PayPal	Legacy	PayPal Braintree	Payment Processing	ERP Financial Management	n/a	2012	2012

AI-Powered Application

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
Zendesk	Legacy	Zendesk Chat	Chatbots and Conversational AI	AI-Powered Application	n/a	2021	2021

Collaboration

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
Google	Legacy	Google Workspace (Formerly Google G-Suite)	Collaboration	Collaboration	n/a	2011	2011

CRM

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			CRM	CRM		2017	2017
			Customer Experience	CRM		2020	2020
			Customer Support	CRM		2021	2021
			Digital Advertising Platform	CRM		2019	2019
			Digital Advertising Platform	CRM		2019	2019
			Digital Advertising Platform	CRM		2019	2019
			Marketing Automation	CRM		2020	2020
			Sales Automation, CRM, Sales Engagement	CRM		2021	2021
			Sales Automation, Sales Engagement	CRM		2019	2019
			Tag Management	CRM		2021	2021

ITSM

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			Application Performance Management	ITSM		2014	2014

PaaS

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			Transactional Email	PaaS		2014	2014

IaaS

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			Content Delivery Network	IaaS		2015	2015

CyberSecurity

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			Identity and Access Management (IAM)	CyberSecurity		2014	2014
			Secure Email Gateways (SEGs)	CyberSecurity		2020	2020

IT Decision Makers and Key Stakeholders at ConsumerAffairs

First Name	Last Name	Title	Function	Department	Email	Phone
No data found

Show All Contacts

Apps Being Evaluated by ConsumerAffairs Executives

Date	Company	Status	Vendor	Product	Category	Market
No data found

FAQ - APPS RUN THE WORLD ConsumerAffairs Technographics

ConsumerAffairs is a Professional Services organization based in United States, with around 250 employees and annual revenues of $50.0 million.

ConsumerAffairs operates a diverse technology stack with applications such as PayPal Braintree, Zendesk Chat and Google Workspace (Formerly Google G-Suite), covering areas like Payment Processing, Chatbots and Conversational AI and Collaboration.

ConsumerAffairs has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as PayPal, Zendesk and Google.

ConsumerAffairs recently adopted applications including Zendesk Chat in 2021, Zendesk Service in 2021 and Salesforce Sales Cloud in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of ConsumerAffairs’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates ConsumerAffairs’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete ConsumerAffairs technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.