Austin, 78717, TX,
United States
Continental General Insurance Company (CGIC) Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Continental General Insurance Company (CGIC) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Continental General Insurance Company (CGIC) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Continental General Insurance Company (CGIC) has purchased the following applications: Sapiens CoreSuite for Life & Annuities for Insurance ERP in 2024, Microsoft 365 for Collaboration in 2021, Sapiens DigitalSuite for Customer Engagement in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Continental General Insurance Company (CGIC) is running and its propensity to invest more and deepen its relationship with Sapiens International , Microsoft , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Continental General Insurance Company (CGIC) revenues, which have grown to $150.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Continental General Insurance Company (CGIC) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sapiens International | Legacy | Sapiens CoreSuite for Life & Annuities | Insurance ERP | ERP Services and Operations | n/a | 2024 | 2024 |
In 2024, Continental General Insurance Company implemented Sapiens CoreSuite for Life & Annuities as a central component of a broader Sapiens Insurance Platform deployment. The program is intended to accelerate operations, modernize the platform for future insurance products, and enhance the companys ability to scale and expand third party administrator services through its affiliated Continental General Services.
The deployment bundles Sapiens CoreSuite for Life & Annuities with Sapiens DigitalSuite, Sapiens IllustrationPro, Sapiens ApplicationPro, and Sapiens UnderwritingPro, delivered as SaaS cloud native components. Sapiens CoreSuite for Life & Annuities provides unified underwriting, policy administration, billing, and claims capabilities, IllustrationPro and ApplicationPro address point of sale quoting, compliant illustrations, and application intake, and UnderwritingPro supplies accelerated underwriting and new business case management. This configuration constitutes an Insurance ERP implementation supporting core insurance functions and configurable business rules and workflows.
Architecturally the platform is positioned as a configurable, unified, end to end insurance processing layer to support life and annuities product lifecycles and faster time to market. The implementation explicitly covers Continental General, its affiliates, and the firms TPA operations, and supports servicing across 49 states, the District of Columbia, and the U.S. Virgin Islands.
Governance for rollout is described as a collaborative delivery model between Sapiens and Continental General to address multi product and multi organization complexity and to scale into new markets. The stated operational goals include enabling process modernization, improving speed to market, and supporting expansion into long term care specialty lines and broader TPA services.
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Insurance ERP | ERP Services and Operations |
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2024 | 2024 |
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Insurance ERP | ERP Services and Operations |
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2024 | 2024 |
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Insurance ERP | ERP Services and Operations |
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2024 | 2024 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sapiens International | Legacy | Sapiens DigitalSuite | Customer Engagement | CRM | n/a | 2024 | 2024 |
In 2024, Continental General Insurance Company implemented Sapiens DigitalSuite as part of a broader Sapiens Insurance Platform deployment. The implementation targets Customer Engagement via a cloud native SaaS delivery model, with the stated objectives of accelerating operations, modernizing product capabilities, and supporting expansion of the companys TPA services and long term care specialty.
The deployment includes Sapiens DigitalSuite alongside Sapiens CoreSuite for Life & Annuities, Sapiens IllustrationPro, Sapiens ApplicationPro, and Sapiens UnderwritingPro. Configured functional capabilities cover unified underwriting, policy administration, billing, claims processing, point of sale illustration and application workflows, and accelerated underwriting and new business case management.
Sapiens DigitalSuite is delivered as cloud native SaaS and is described as pre integrated and configurable to enable packaged business solutions for rapid deployment. The platform architecture centralizes customer engagement flows and orchestrates data across underwriting, policy administration, billing, and claims modules to support faster product rollout and consistent customer interactions.
Operational scope focuses on life, annuities, and health product lines with explicit emphasis on long term care and expanded third party administrator operations through the affiliated Continental General Services. Continental General is licensed in forty nine states, the District of Columbia, and the U.S. Virgin Islands, providing national policy administration coverage for the deployed solution.
Governance for the program is positioned as a collaborative Sapiens Continental General engagement to address multi product and multi organization implementation complexity, leveraging configurable templates and implementation support. Stated outcomes include accelerated operations, improved speed to market, platform modernization, and more efficient implementation of long term care products and scaled TPA services.
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Tag Management | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2023 | 2023 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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