Carlsbad, 92008, CA,
United States
Convera Corporation Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Convera Corporation and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Convera Corporation employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Convera Corporation has purchased the following applications: Rackspace Private Cloud AI for AI infrastructure in 2023, Zoom for Audio Video and Web Conferencing in 2022, DocuSign eSignature for Digital Signing in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Convera Corporation is running and its propensity to invest more and deepen its relationship with Rackspace Technology , Zoom Video Communications , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Convera Corporation revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Convera Corporation intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rackspace Technology | Legacy | Rackspace Private Cloud AI | AI infrastructure | AI Development | n/a | 2023 | 2023 |
In 2023 Convera Corporation implemented Rackspace Private Cloud AI as its AI infrastructure to support automation in global customer service. Convera worked with Rackspace Foundry for AI FAIR to deploy a generative-AI email classification and case-creation solution, using FAIR on AWS Bedrock for model services, and reduced 130 mailboxes to three while achieving 100% automated case creation and roughly 82% classification accuracy.
The deployment combined email ingestion, generative classification, and automated case creation capabilities, with Rackspace Foundry for AI providing model orchestration and AWS Bedrock handling inference and model access. Operational scope centered on global customer service mailbox consolidation and automated ticketing workflows, with implementation focused on centralizing routing and instrumenting automated case creation across the customer service function. Governance and rollout emphasized persistent classification models and automated case-creation workflows, enabling a single platform for email-to-case processing while retaining model inference on FAIR via AWS Bedrock.
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Generative AI Platforms | AI Development |
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2024 | 2024 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2022 | 2022 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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Remote Monitoring and Management | ITSM |
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2023 | 2023 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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