Foster City, 94404, CA,
United States
Conviva Technographics
Conviva Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Conviva and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 160 Conviva employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Conviva has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2013, Greenhouse ATS for Applicant Tracking System in 2020, Drift AI Chatbot for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Conviva is running and its propensity to invest more and deepen its relationship with Intuit , Greenhouse , Jobvite or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Conviva revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Conviva intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Conviva Tech Stack and Enterprise Applications
Conviva ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2013 | 2013 |
In 2013, Conviva implemented Intuit Quickbooks Enterprise as its ERP Financial backbone for corporate accounting. The deployment focused on establishing controlled revenue recognition and documentation for SaaS subscriptions and professional services, ensuring those revenue streams are reflected in the master spreadsheet derived from Salesforce.com and in Quickbooks as managed by an outsourced financial partner. This configuration positioned Intuit Quickbooks Enterprise as the single ledger and reporting system for finance and revenue operations.
Configuration centered on core ERP Financial modules including general ledger, accounts receivable and invoicing, and revenue recognition rules aligned to subscription and services billing models. The implementation operationalized the master spreadsheet from Salesforce.com as the structured source dataset for billing and journal generation, with mapping and validation logic defined to translate SaaS and professional services line items into Quickbooks entries. Intuit Quickbooks Enterprise was configured to support recurring revenue postings, deferred revenue schedules, and the documentation fields required for audit traceability.
Operational scope covered Conviva's internal finance team and the outsourced financial partner who maintained Quickbooks ledger activity and executed month end posting, while internal teams retained ownership of the Salesforce.com derived master spreadsheet and revenue documentation. Governance emphasized reconciliations between the master spreadsheet and Quickbooks, pre upload validation checkpoints, and documented controls for revenue recognition and audit readiness for both SaaS and professional services revenue streams.
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Conviva HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2020 | 2020 |
In 2020 Conviva implemented Greenhouse ATS as its Applicant Tracking System to centralize talent acquisition and recruiting operations. Greenhouse ATS is embedded on Conviva's website to capture candidate applications, publish job postings, and route applicants directly into a centralized applicant tracking workflow. The deployment focuses on applicant intake, requisition management, interview scheduling, candidate pipeline stages, and offer workflow management.
Deployment architecture centers on a web-embedded applicant flow feeding Greenhouse ATS, with role based access controls for recruiters and hiring managers and configurable pipeline stages to standardize candidate progression. Configuration emphasis includes job templates, requisition approval routing, interview scorecards, and permissioned hiring workflows to align recruiting operations across HR and hiring teams. Governance is retained by HR and talent acquisition, with the careers site integration ensuring applicants are routed into Greenhouse ATS for consistent applicant tracking and hiring process orchestration.
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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Conviva AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Conviva deployed Drift AI Chatbot on its public website to provide a conversational front end for visitor engagement and lead capture. The Drift AI Chatbot implementation is classified in the Chatbots and Conversational AI category and was configured as a website-hosted conversational layer with conversational workflows for lead qualification, scripted playbooks for common customer intents, and automated response handling to guide visitors to next actions.
Operational ownership for Drift AI Chatbot sits primarily with marketing, with routing and escalation rules established for sales and customer success to accept warm handoffs. Governance focuses on chat content versioning, training data review cycles, escalation and human takeover workflows, and staged rollout across site sections, while conversational analytics and session logging support iterative refinement of playbooks and intent taxonomies.
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Conviva Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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Conviva Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2015 | 2015 |
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Conviva Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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Conviva CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2022 | 2022 |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Conviva ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incident Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Conviva PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management, iPaaS (Integration Platform as a Service) | PaaS |
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2022 | 2022 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Conviva IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Conviva
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Co-Founder and CEO | CXO | Finance | ||||
| Director of Sales | Director | Finance | ||||
| Vice President of Engineering | VP | R&D | ||||
| Co-Founder & CTO | CXO | Finance |
Apps Being Evaluated by Conviva Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||