AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Coop Italia Tech Stack and Enterprise Applications

Coop Italia AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Rocket.chat Legacy Rocket.chat Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020, Coop Italia deployed Rocket.chat on its public website. The deployment positions Rocket.chat within the Chatbots and Conversational AI category to provide web based customer engagement and first line support for the retailer. The implementation concentrates on enabling real time conversational access for shoppers and escalating complex queries to customer service teams. Configuration centered on embedding the Rocket.chat web client alongside the platform administrative console to manage conversational workflows, agent queues, and message moderation, consistent with Chatbots and Conversational AI capabilities. Functional modules reflected in the rollout include a live chat interface, automated conversational responses, and conversation management tools to support online service operations. Operational governance emphasized channel moderation and routing rules to connect website interactions with Coop Italia customer service staff, using Rocket.chat platform administration for ongoing management.
Coop Italia Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Facebook Legacy Workplace by Facebook Collaboration Collaboration n/a 2019 2019
Coop Italia Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Algolia Legacy Algolia Search Application, Web and Enterprise Search Content Management n/a 2020 2020
In 2020 Coop Italia implemented Algolia Search on its public website, deploying Algolia Search as part of its Application, Web and Enterprise Search capabilities. The deployment centralized site search on e-coop.it to provide query handling, autocomplete, relevance tuning, real-time indexing, and faceted navigation, with the full application name Algolia Search used to manage search experience and indexing pipelines. The technical footprint follows a cloud-hosted search-as-a-service pattern using Algolia Search APIs and index management, with configuration of relevance rules, search UI components, and indexing cadence handled through the site’s digital configuration layer. Operational scope is limited to the e-coop.it storefront and public content, and governance focuses on relevance rule workflows, index lifecycle management, and search UI configuration to support product discovery and content findability within the Application, Web and Enterprise Search category.
Coop Italia SCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Allocation and Replenishment SCM 2025 2025
Supply Chain Management SCM 2022 2023
Warehouse Management SCM 2015 2016
Coop Italia CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2016 2016
Marketing Automation CRM 2019 2019
Tag Management CRM 2023 2023
Coop Italia Procurement
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Procurement Procurement 2011 2011
Coop Italia TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2024 2024
Coop Italia IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Coop Italia

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Coop Italia Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Coop Italia IT executives and key decision makers. This section highlights Coop Italia's latest recorded technology evaluations, including The Trade Desk for Digital Advertising Platform on 2025-08-14. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Coop Italia digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Coop Italia Technographics
Coop Italia is a Distribution organization based in Italy, with around 500 employees and annual revenues of $100.0 million.
Coop Italia operates a diverse technology stack with applications such as Rocket.chat, Workplace by Facebook and Algolia Search, covering areas like Chatbots and Conversational AI, Collaboration and Application, Web and Enterprise Search.
Coop Italia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Rocket.chat, Facebook and Algolia.
Coop Italia recently adopted applications including Rocket.chat in 2020, Algolia Search in 2020 and Microsoft Azure Cloud Services in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Coop Italia’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Coop Italia’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Coop Italia technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.