Corendon
Schipholweg 335,
Badhoevedorp, 1171 PL,
Netherlands
Badhoevedorp, 1171 PL,
Netherlands
31 23 7510606
Professional Services
Corendon Technographics
Corendon Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Corendon and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Corendon employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Corendon has purchased the following applications: AFAS Profit for ERP Financial in 2012, AFAS HR for Core HR in 2012, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Corendon is running and its propensity to invest more and deepen its relationship with AFAS Software , Salesforce , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Corendon revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Corendon intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Corendon Tech Stack and Enterprise Applications
Corendon ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| AFAS Software | Legacy | AFAS Profit | ERP Financial | ERP | n/a | 2012 | 2013 |
In 2012, Corendon implemented AFAS Profit to centralize HRM, payroll and financial processes within an ERP Financial environment. The deployment targeted Corendon International Travel and the airline arm that expanded from 70 to 118 FTE, addressing the urgent need for a professional HRM and payroll system as headcount grew.
The implementation encompassed AFAS Profit modules for HR administration, payroll processing, competency and safety course tracking for flying personnel, and Profit Financieel for core financials. AFAS Profit was configured as a single integrated solution to maintain personnel files, capture mandatory training and competence records for flight operations, and automate payroll generation and payslip distribution.
Operational rollout included digital salary slip distribution and a near term plan to activate the digital personnel dossier, while InSite ESS/MSS was slated for short term rollout to enable employee and manager self service. The deployment aligned HR and payroll workflows with the financial administration within AFAS Profit to create an end to end staff lifecycle and finance record flow.
Governance and process ownership were led by the financial manager and HR advisors who coordinated configuration, policy mapping and change management, enabling HR and payroll administration to run at full capacity. AFAS Profit provides Corendon an ERP Financial platform aimed at improving efficiency across HRM, payroll and financial administration and at supporting the companys growth ambitions as a tour operator and airline.
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Corendon HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| AFAS Software | Legacy | AFAS HR | Core HR | HCM | n/a | 2012 | 2013 |
In 2012, Corendon implemented AFAS HR to standardize HRM and payroll across Corendon International Travel and the newly formed Corendon Dutch Airlines. Rapid growth from 70 to 118 FTE created a clear need for professional HRM and payroll tooling, and the AFAS HR deployment was scoped to address those Core HR business functions for both travel and airline operations.
The implementation configured core HR and payroll modules, competency management, and safety course tracking to capture qualifications for flying personnel, AFAS HR providing a single application to hold those records. Corendon enabled digital salary slip distribution and prepared a digital personnel dossier, while planning a phased rollout of InSite ESS MSS for employee and manager self service. During the program the team also provisioned Profit Financieel to bring financial administration into the same vendor ecosystem.
Operational coverage included centralized HR and payroll processing for the corporate travel business and the airline, with the financial manager and HR advisors leading configuration, data onboarding, and user adoption. Governance emphasized single source of truth for competency and safety training records and staged self service enablement to shift routine transactions away from HR admins. Corendon reports live digital payslips and an imminent digital dossier rollout, and AFAS HR is positioned to improve efficiency across HRM, payroll and financial administration as described by the customer.
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Payroll | HCM |
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2012 | 2013 |
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Corendon AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Corendon implemented Salesforce Chat (formerly Salesforce Live Agent) on its public website as part of its Chatbots and Conversational AI deployment. The rollout focused on embedding an on-site live chat capability to capture and route inbound customer conversations through the Salesforce Chat framework.
Configuration centered on the web chat widget, pre chat capture forms, real time agent presence and routing rules, transcript capture and canned response libraries. The implementation used Salesforce Chat agent consoles to enable synchronous handling of customer sessions, session transfer between agents, and basic chat state persistence to support multistep booking inquiries.
Integrations were limited to the website front end and the broader Salesforce environment provided by the vendor, connecting web session data and chat transcripts into the company s Salesforce instance for agent access. Operational scope targeted customer support and online sales touchpoints on the Corendon website, aligning chat routing to support queues and business hours defined by the organization.
Governance emphasized chat routing rules, administrator controls for canned responses, and agent workspace configuration to standardize handling patterns and handoffs. The narrative describes a vendor native deployment of Salesforce Chat within Corendon s web channel, implemented without an external system integrator.
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Corendon Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2016 | 2016 |
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Corendon CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2019 | 2020 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2019 | 2020 |
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Corendon ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Corendon PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2012 | 2012 |
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Corendon IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Corendon
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Corendon Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Corendon IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Corendon digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Corendon Technographics
Corendon is a Professional Services organization based in Netherlands,
with around 300 employees and annual revenues of $50.0 million.
Corendon operates a diverse technology stack with applications such as
AFAS Profit, AFAS HR and Salesforce Chat (formerly Salesforce Live Agent),
covering areas like ERP Financial, Core HR and Chatbots and Conversational AI.
Corendon has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as AFAS Software and Salesforce.
Corendon recently adopted applications including
Salesforce Marketing Cloud in 2021, Microsoft Azure Cloud Services in 2021 and Microsoft Azure CDN in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Corendon’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Corendon’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Corendon technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.