List of AFAS HR Customers
Utrecht, x, 3833 AV,
Netherlands
Since 2010, our global team of researchers has been studying AFAS HR customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased AFAS HR for Core HR from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using AFAS HR for Core HR include: JD Sports Fashion, a United Kingdom based Retail organisation with 56685 employees and revenues of $8.46 billion, Kuehne + Nagel Netherlands, a Netherlands based Transportation organisation with 15000 employees and revenues of $7.50 billion, Gemeente Amsterdam, a Netherlands based Government organisation with 16000 employees and revenues of $6.18 billion, bol, a Netherlands based Retail organisation with 3000 employees and revenues of $2.60 billion, Achmea, a Netherlands based Insurance organisation with 12715 employees and revenues of $1.38 billion and many others.
Contact us if you need a completed and verified list of companies using AFAS HR, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the HCM software purchases.
The AFAS HR customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of HCM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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AccorInvest Netherlands | Professional Services | 4000 | $500M | Netherlands | AFAS Software | AFAS HR | Core HR | 2017 | n/a |
In 2017 AccorInvest Netherlands implemented AFAS HR to support a targeted HR process and system split of HR ACCOR Hotels NL into Hotel Investments and Hotel. AFAS HR was deployed to provide a unified application layer for Human Capital Managment and to centralize HR recordkeeping, transactional HR workflows, and role based access across the restructured entities. The program focused on HR operational functions for the Netherlands organization and the HR teams serving both Hotel Investments and Hotel business units.
The implementation configured AFAS HR to model the split legal and organizational entities, to formalize HR workflows and approvals, and to automate routine HR processes consistent with Human Capital Managment practices. Core workstreams emphasized workflow automation, employee lifecycle orchestration, and the introduction of workforce management capabilities. Delivery concluded in January 2018 within budget and time, after which a dedicated program manager continued optimization.
From January 2018 the program manager led targeted optimization of AFAS HR workflows using OPTIMO and implemented workforce management enhancements with Softbrick, while Frisse Blikken led structured change management activities. These engagements were integrated into the AFAS HR operational model to refine process orchestration and adoption across HR teams. The technical posture centered on application configuration and integration points between AFAS HR and third party workflow and workforce tooling.
Governance was formalized through program level oversight and role based HR process definitions to sustain the split between Hotel Investments and Hotel operations. The ongoing program management phase prioritized iterative workflow improvements inside AFAS HR and coordinated change management to drive adoption across affected HR and business stakeholders. Documentation and process ownership handoffs were established as part of the January 2018 delivery and subsequent optimization phase.
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Achmea | Insurance | 12715 | $1.4B | Netherlands | AFAS Software | AFAS HR | Core HR | 2017 | n/a |
In 2017 Achmea began deployment of AFAS HR, adopting the AFAS HR application within its Human Capital Managment footprint and choosing the Dutch vendor over larger international suppliers based on goals of standardization, user-friendliness and lower cost. The decision positioned AFAS HR as the primary HR system selected to streamline HR operations across the insurer’s HR domain.
The implementation focused on core Human Capital Managment capabilities, with AFAS HR providing payroll processing, basic employee administration, configurable workflows and reporting tools. Achmea committed to wide usage in the HR field, emphasizing self-service elements so that employees and managers perform routine changes directly, which aligns with standard HCM workflows around employee data maintenance, approvals and payroll input.
Governance and rollout emphasized accessibility and operational efficiency, with process redesign centered on shifting transactional tasks to self-service and embedding AFAS HR workflows into daily HR operations. Reported advantages included improved accessibility, efficient use, and the vendor’s well-designed payroll and administration modules, and cost reduction was a stated selection criterion.
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bol | Retail | 3000 | $2.6B | Netherlands | AFAS Software | AFAS HR | Core HR | 2023 | VOXTUR |
In 2023 bol.com deployed AFAS HR as its Core HR solution for its workforce in the Netherlands and Belgium. From 2023 AFAS will supply the HRM and Payroll software to bol.com and the implementation covers approximately 2,600 internal employees across both countries.
The implementation centralizes HRM and Payroll in a single AFAS HR instance, emphasizing automation of administrative HR processes and employee self-service. Core capabilities configured include payroll processing, personnel administration, leave management, payslip distribution, employer statements and organizational data updates for department and role changes. The configuration was oriented toward automating standard HR workflows and provisioning employee self-service portals to streamline routine HR transactions.
Technical integration options were a primary selection criterion, the solution is intended to integrate into bol.com's wider IT landscape and HR Operations workflows. The deployment was executed in collaboration with AFAS Partner Voxtur, which supported system integration and the rollout alongside AFAS Software. Operational coverage includes HR Operations teams, payroll operations and employee-facing HR services for bol.com in the Netherlands and Belgium.
The supplier selection process began in mid-2021 when bol.com documented requirements for its personnel and salary package, and AFAS was chosen following an intensive selection process. Go-live for employee access was scheduled from January 1, 2023, with HR leadership framing AFAS HR as a capability to provide a faster and simpler way for employees to carry out daily HR tasks. AFAS Software described the transition as a step toward further professionalization of HR processes where employees can consult and update information such as leave requests and pay slips.
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Corendon | Professional Services | 300 | $50M | Netherlands | AFAS Software | AFAS HR | Core HR | 2012 | n/a |
In 2012, Corendon implemented AFAS HR to standardize HRM and payroll across Corendon International Travel and the newly formed Corendon Dutch Airlines. Rapid growth from 70 to 118 FTE created a clear need for professional HRM and payroll tooling, and the AFAS HR deployment was scoped to address those Core HR business functions for both travel and airline operations.
The implementation configured core HR and payroll modules, competency management, and safety course tracking to capture qualifications for flying personnel, AFAS HR providing a single application to hold those records. Corendon enabled digital salary slip distribution and prepared a digital personnel dossier, while planning a phased rollout of InSite ESS MSS for employee and manager self service. During the program the team also provisioned Profit Financieel to bring financial administration into the same vendor ecosystem.
Operational coverage included centralized HR and payroll processing for the corporate travel business and the airline, with the financial manager and HR advisors leading configuration, data onboarding, and user adoption. Governance emphasized single source of truth for competency and safety training records and staged self service enablement to shift routine transactions away from HR admins. Corendon reports live digital payslips and an imminent digital dossier rollout, and AFAS HR is positioned to improve efficiency across HRM, payroll and financial administration as described by the customer.
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Delft University of Technology | Education | 6000 | $1.3B | Netherlands | AFAS Software | AFAS HR | Core HR | 2020 | n/a |
In 2020 Delft University of Technology, known as TU Delft, initiated deployment of AFAS HR as its new Core HR application and announced a go live target of 1 January 2021. The implementation replaces multiple disparate HR touch points by consolidating salary and personnel administration into a single AFAS HR environment for university HR operations.
AFAS HR at TU Delft was configured to support core functional modules including personnel administration, salary processing, handling of IKA requests, updates to personal information, and registration of ancillary activities. The implementation emphasized a user friendly configuration to provide employee self service and streamline standard HR workflows such as personnel record maintenance and payroll input.
The project centralized integrations by bringing a range of existing HR systems and tools into the AFAS HR platform and exposing HR functionality through the university Employee Portal. Operational coverage focused on HR administration processes across TU Delft, with AFAS HR positioned as the canonical system for IKA-requests and personnel changes.
Governance for the rollout included a dedicated user group established to serve as testers and intermediaries throughout the project, with Sylvia Koene named as a user group representative. Communications stated that consolidating these functions in AFAS HR will make processes clearer and shorten lead times, aligning HR administration and payroll within a single Core HR application.
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Government | 16000 | $6.2B | Netherlands | AFAS Software | AFAS HR | Core HR | 2019 | n/a |
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Government | 1250 | $200M | Netherlands | AFAS Software | AFAS HR | Core HR | 2024 | n/a |
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Construction and Real Estate | 450 | $190M | Netherlands | AFAS Software | AFAS HR | Core HR | 2017 | n/a |
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Retail | 2000 | $547M | Netherlands | AFAS Software | AFAS HR | Core HR | 2017 | n/a |
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Retail | 56685 | $8.5B | United Kingdom | AFAS Software | AFAS HR | Core HR | 2016 | n/a |
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