Parramatta, 2150, NSW,
Australia
Corrective Services NSW Technographics
Corrective Services NSW Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Corrective Services NSW and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 13750 Corrective Services NSW employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Corrective Services NSW has purchased the following applications: Infor CloudSuite Workforce Management (WFM) for Workforce Management in 2020, Adobe Experience Manager for Digital Asset Management in 2021, Cloudflare CDN for Content Delivery Network in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Corrective Services NSW is running and its propensity to invest more and deepen its relationship with Infor , Adobe Systems , Cloudflare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Corrective Services NSW revenues, which have grown to $5.80 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Corrective Services NSW intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Corrective Services NSW Tech Stack and Enterprise Applications
Corrective Services NSW HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor CloudSuite Workforce Management (WFM) | Workforce Management | HCM | n/a | 2020 | 2020 |
In 2020, Corrective Services NSW chose Infor CloudSuite Workforce Management to future-proof aspects of its scheduled staff rostering needs following a competitive market process. Infor CloudSuite Workforce Management, categorized as Workforce Management, was selected to standardize rostering and shift scheduling for operational and custodial staff across the agency.
The implementation uses Infor CloudSuite cloud hosted architecture to centralize scheduling, roster automation, time and attendance capture, absence management, and rule based compliance controls typical of Workforce Management solutions. Configuration focused on functional modules for roster creation, shift pattern management, automated schedule publishing, and analytics driven roster visibility, while governance moved toward centralized roster control, role based access, and formalized rostering workflows across CSNSW sites.
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Corrective Services NSW Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Manager | Digital Asset Management | Content Management | n/a | 2021 | 2021 |
In 2021, Corrective Services NSW deployed Adobe Experience Manager to manage digital assets for its public website. Adobe Experience Manager is being used as the organization’s Digital Asset Management solution to centralize web assets and support content delivery for site pages.
The implementation focuses on core Digital Asset Management capabilities, including a centralized asset repository, metadata taxonomy and management, version control, and content authoring and publishing workflows. Adobe Experience Manager was configured to support ingestion of imagery, documents and media, and to enable editors to attach metadata and manage asset lifecycles for web publication.
Operational coverage is centered on the public website and the agency content teams, providing role based access and publishing approvals to govern asset use. Governance elements emphasize metadata standards, asset lifecycle control and editorial workflow enforcement to ensure consistent content handling across the site.
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Corrective Services NSW IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cloudflare | Legacy | Cloudflare CDN | Content Delivery Network | IaaS | n/a | 2021 | 2021 |
In 2021, Corrective Services NSW deployed Cloudflare CDN to front its public website. The deployment positions Cloudflare CDN as the Content Delivery Network responsible for delivering the department's web assets and authoritative public content. This implementation is live on the organisation's primary web property and aligns the company application relationship as Corrective Services NSW Cloudflare CDN Content Delivery Network for public web delivery.
The implementation architecture centers on edge caching and origin configuration typical of Content Delivery Network deployments, including cache rule configuration, origin pull provisioning, and TLS termination at the edge to handle HTTPS traffic. Configuration work included cache control policies, asset versioning support for static content, and HTTP performance optimizations consistent with CDN functional workflows. Cloudflare CDN is referenced explicitly as the application name in configuration and DNS records to route public traffic through edge locations.
Operationally the deployment impacts web operations, digital communications, and IT infrastructure teams responsible for certificate lifecycle, DNS record management, cache purge processes, and configuration governance. Implementation governance included structured change control for CDN configuration updates, role based access for administration, and procedural integration into existing web release cycles. The narrative documents a standard Content Delivery Network adoption pattern for a government website, with Cloudflare CDN designated as the application provider.
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IT Decision Makers and Key Stakeholders at Corrective Services NSW
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by Corrective Services NSW Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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