Cosi
535 Washington Blvd,
Jersey City, 7310, NJ,
United States
Jersey City, 7310, NJ,
United States
1 201-963-0533
Leisure and Hospitality
Cosi Technographics
Cosi Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cosi and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 Cosi employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cosi has purchased the following applications: Indeed Hire for Talent Sourcing in 2013, Microsoft 365 for Collaboration in 2015, USPS Click-N-Ship for Shipping Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cosi is running and its propensity to invest more and deepen its relationship with Recruit , Microsoft , USPS or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cosi revenues, which have grown to $85.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cosi intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cosi Tech Stack and Enterprise Applications
Cosi HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Recruit | Legacy | Indeed Hire | Talent Sourcing | HCM | n/a | 2013 | 2013 |
In 2013 Cosi implemented Indeed Hire as its Talent Sourcing solution. Indeed Hire is deployed as the applicant tracking and sourcing layer on Cosi's public careers site and is referenced on the company recruiting footprint visible through Indeed job listings.
The deployment supports Cosi's HR and recruiting teams for talent acquisition across the United States, aligning the Talent Sourcing application with corporate recruiting workflows for a 700 employee leisure and hospitality operator. Indeed Hire functions as the front end for job posting and candidate intake, centralizing applicant flow from public job boards into a single sourcing channel.
Configuration focuses on job posting management, candidate sourcing and screening workflows that are typical for Talent Sourcing platforms, with Indeed Hire serving as the ATS interface on the careers pages. Integration is restricted to the public careers and job listing presence, embedding Indeed Hire into Cosi's recruiting touchpoints on the web.
Governance and operational ownership are positioned with corporate HR and recruiting, who manage posting cadence and candidate disposition through Indeed Hire. The narrative centers on Cosi, Indeed Hire, Talent Sourcing and talent acquisition as the primary business function.
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Cosi Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Cosi implemented Microsoft 365 as its Collaboration platform to standardize productivity and communications across its United States corporate offices and restaurant locations. The deployment emphasized core Collaboration capabilities common to Microsoft 365, including cloud email, team chat and meetings, and cloud document libraries and intranet services to support internal communications and file collaboration.
The Microsoft 365 implementation was provisioned for approximately 700 employees and is surfaced on the company website, indicating use of Microsoft 365 content services for public facing contact and corporate information. Governance focused on centralized identity and access control, document sharing policies, and mailbox administration to support HR, marketing, operations, and finance workflows, aligning the Collaboration platform with daily scheduling, internal communications, and document collaboration needs.
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Cosi eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| USPS | Legacy | USPS Click-N-Ship | Shipping Management | eCommerce | n/a | 2021 | 2021 |
In 2021, Cosi implemented USPS Click-N-Ship on its website to handle Shipping Management for online orders and store fulfillment. The deployment is a customer-facing web integration embedded in the checkout and fulfillment workflows across the United States, providing a direct carrier interface from the company website.
The implementation leverages USPS Click-N-Ship core capabilities such as postage purchase and label generation, address validation with standardized USPS rate calculation, and tracking number issuance. Configuration emphasized automating label printing triggered by order events, mapping order metadata to shipping fields, and presenting USPS service options and rates at checkout to streamline fulfillment tasks.
Operationally the USPS Click-N-Ship rollout impacts e-commerce, store-level fulfillment, and back-office shipping operations by centralizing shipment initiation and label issuance through the website. Governance and workflow changes concentrated ownership within operations teams, who manage carrier selection rules, label reconciliation, and checkout controls for address verification and postage accounting to maintain consistent shipping processes.
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Cosi CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Loyalty | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Cosi PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2015 | 2015 |
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Cosi IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Cosi
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Cosi Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Cosi IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Cosi digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Cosi Technographics
Cosi is a Leisure and Hospitality organization based in United States,
with around 700 employees and annual revenues of $85.0 million.
Cosi operates a diverse technology stack with applications such as
Indeed Hire, Microsoft 365 and USPS Click-N-Ship,
covering areas like Talent Sourcing, Collaboration and Shipping Management.
Cosi has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Recruit, Microsoft and USPS.
Cosi recently adopted applications including
USPS Click-N-Ship in 2021, Google Cloud Platform (GCP) in 2020 and Amazon EC2 in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Cosi’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Cosi’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Cosi technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.