AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Cosmo Consult Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Microsoft Legacy Microsoft Azure Cloud Services Application Hosting and Computing Services IaaS n/a 2019 2019
Cloud Storage IaaS 2023 2023
Content Delivery Network IaaS 2023 2023
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Conversation24 Legacy Conversation24 Chatbots and Conversational AI AI-Powered Application n/a 2021 2021 In 2021, Cosmo Consult implemented Conversation24 on its website, adopting Conversation24 in the Chatbots and Conversational AI category. The deployment targeted Cosmo Consult's customer-facing web channel for the Germany-based professional services firm, which reports approximately 1,400 employees and 130,000,000 in revenue. Configuration centered on an embedded web chat widget delivered by Conversation24, providing automated conversational flows, canned response templates, lead capture workflows, and staged escalation to human agents, consistent with core Chatbots and Conversational AI capabilities. Conversation handling was organized into scripted workflows to capture inquiries and qualify leads prior to handoff to front-office staff. The implementation focused operationally on the public website and front-office functions, primarily sales inquiry capture and customer support routing. No named backend integrations were specified in the source, so integrations are not described here. Governance and operational ownership are aligned with customer-facing teams and digital channel operations, with conversation logs and transcript records used to support service workflows and quality review processes, reflecting standard governance patterns for Chatbots and Conversational AI deployments.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2016 2016
Collaboration Collaboration 2019 2019
Collaboration Collaboration 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Customer Experience CRM 2019 2019
Marketing Automation CRM 2018 2018
Marketing Automation CRM 2024 2024
Tag Management CRM 2017 2017
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Governance, Risk and Compliance TRM 2023 2023
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Identity and Access Management (IAM) CyberSecurity 2023 2023
Secure Email Gateways (SEGs) CyberSecurity 2023 2023
IT Decision Makers and Key Stakeholders at Cosmo Consult
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Cosmo Consult Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Cosmo Consult Technographics

Cosmo Consult is a Professional Services organization based in Germany, with around 1400 employees and annual revenues of $130.0 million.

Cosmo Consult operates a diverse technology stack with applications such as Microsoft Azure Cloud Services, Conversation24 and Microsoft 365, covering areas like Application Hosting and Computing Services, Chatbots and Conversational AI and Collaboration.

Cosmo Consult has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft and Conversation24.

Cosmo Consult recently adopted applications including Microsoft Dynamics 365 Marketing in 2024, Microsoft Azure Blob Storage in 2023 and Microsoft Azure CDN in 2023, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Cosmo Consult’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Cosmo Consult’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Cosmo Consult technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.