List of Conversation24 Customers
Rotterdam, 3011HE,
Netherlands
Since 2010, our global team of researchers has been studying Conversation24 customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Conversation24 for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Conversation24 for Chatbots and Conversational AI include: CAK Netherlands, a Netherlands based Government organisation with 1000 employees and revenues of $34.56 billion, Cosmo Consult, a Germany based Professional Services organisation with 1400 employees and revenues of $130.0 million, Schipper Accountants Netherlands, a Netherlands based Professional Services organisation with 350 employees and revenues of $39.0 million, Financieringsgilde, a Netherlands based Banking and Financial Services organisation with 100 employees and revenues of $10.0 million, Sizo Signs, a Netherlands based Manufacturing organisation with 34 employees and revenues of $8.0 million and many others.
Contact us if you need a completed and verified list of companies using Conversation24, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Conversation24 customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Activaa Accountants | Professional Services | 15 | $1M | Netherlands | Conversation24 | Conversation24 | Chatbots and Conversational AI | 2020 | n/a | In 2020, Activaa Accountants deployed Conversation24 and embedded the Conversation24 Live Chat widget on their public website. The implementation sits in the Chatbots and Conversational AI category and is oriented toward client engagement and real time support for a 15 person professional services firm based in the Netherlands. The deployment is web embedded as a site level live chat channel, focused on external facing client service workflows including client intake, lead capture and routine client inquiries, matching the operational scale of a small accounting practice. Conversation24 was configured using standard conversational tooling, including the live chat widget, agent facing dashboard for concurrent chat handling, canned responses and routing rules to prioritize incoming sessions. The setup leverages conversational templates to streamline responses to common accounting questions and to enable quick handoff from automated prompts to human agents. Operational governance is retained within Activaa Accountants client service and operations teams, with message templates and chat handling procedures administered internally rather than by an external integrator. Conversation24 therefore functions as the primary web channel for real time client interaction and service orchestration. | |
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BEREIK | Professional Services | 20 | $2M | Netherlands | Conversation24 | Conversation24 | Chatbots and Conversational AI | 2021 | n/a | In 2021, BEREIK deployed Conversation24 on its public website. Conversation24 is a Chatbots and Conversational AI application used by the Netherlands-based professional services firm of approximately 20 employees to provide web-based conversational engagement and lead qualification. The BEREIK Conversation24 Chatbots and Conversational AI implementation is centered on an embedded site interaction layer for client intake and customer engagement. Deployment follows a lightweight web widget model, with Conversation24 delivered as a cloud-hosted conversational layer embedded in the site, configured for automated conversational flows and on-site visitor interactions. Functional capabilities implemented include scripted chat flows, lead capture forms and escalation to human agents where required, complemented by conversational analytics for iterative content tuning. Operational management is handled internally by BEREIK staff responsible for website content and client intake, with conversational scripts and routing configured through the Conversation24 administration console. | |
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CAK Netherlands | Government | 1000 | $34.6B | Netherlands | Conversation24 | Conversation24 | Chatbots and Conversational AI | 2023 | n/a | In 2023 CAK Netherlands deployed Conversation24 on its public website, embedding the Conversation24 application as a Chatbots and Conversational AI solution to support citizen-facing online interactions. The deployment focuses on web-based conversational engagement rather than back office automation, positioning Conversation24 as the primary digital front door for routine inquiries and guided self-service on the site. Configuration emphasizes a website-hosted chat interface with structured conversational flows and a knowledge base driven FAQ layer to resolve common queries. The implementation includes scripted dialogue orchestration and intent routing logic typical of Chatbots and Conversational AI, enabling automated responses and escalation paths to human support where required. Operational ownership sits with customer service and citizen support functions, with content governance processes to maintain and update conversational content and answer accuracy. Rollout was executed directly on the corporate site, with monitoring and conversation logging used for ongoing tuning and governance, and training processes established for editors maintaining the knowledge base and conversational scripts. | |
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Professional Services | 40 | $4M | Netherlands | Conversation24 | Conversation24 | Chatbots and Conversational AI | 2020 | n/a |
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Professional Services | 1400 | $130M | Germany | Conversation24 | Conversation24 | Chatbots and Conversational AI | 2021 | n/a |
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Retail | 47 | $5M | Netherlands | Conversation24 | Conversation24 | Chatbots and Conversational AI | 2021 | n/a |
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Banking and Financial Services | 100 | $10M | Netherlands | Conversation24 | Conversation24 | Chatbots and Conversational AI | 2025 | n/a |
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Distribution | 50 | $5M | Netherlands | Conversation24 | Conversation24 | Chatbots and Conversational AI | 2021 | n/a |
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Utilities | 40 | $4M | Netherlands | Conversation24 | Conversation24 | Chatbots and Conversational AI | 2021 | n/a |
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Retail | 23 | $3M | Spain | Conversation24 | Conversation24 | Chatbots and Conversational AI | 2020 | n/a |
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Buyer Intent: Companies Evaluating Conversation24
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