The Cosmopolitan of Las Vegas
3708 Las Vegas Boulevard South,
Las Vegas, 89109, NV,
United States
Las Vegas, 89109, NV,
United States
1 702-698-7000
Leisure and Hospitality
The Cosmopolitan of Las Vegas Technographics
The Cosmopolitan of Las Vegas Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Cosmopolitan of Las Vegas and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 The Cosmopolitan of Las Vegas employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Cosmopolitan of Las Vegas has purchased the following applications: ADP Recruiting for Recruiting, Applicant Tracking System in 2014, Sojern for Guest Management in 2017, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Cosmopolitan of Las Vegas is running and its propensity to invest more and deepen its relationship with ADP , Sojern , Triptease or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Cosmopolitan of Las Vegas revenues, which have grown to $1.10 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Cosmopolitan of Las Vegas intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Cosmopolitan of Las Vegas Tech Stack and Enterprise Applications
The Cosmopolitan of Las Vegas HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| ADP | Legacy | ADP Recruiting | Recruiting, Applicant Tracking System | HCM | n/a | 2014 | 2014 |
In 2014, The Cosmopolitan of Las Vegas implemented ADP Recruiting as its Recruiting,Applicant Tracking System, deploying ADP Recruiting on the corporate career site to capture external applicants via the ADP-hosted portal. The Cosmopolitan of Las Vegas uses ADP Recruiting to centralize online job postings and candidate intake on the public career site referenced at recruiting.adp.com, providing a single entry point for external applicants to apply to property and corporate roles.
The implementation configured standard ATS capabilities including job requisition posting, candidate application capture, applicant tracking workflows, resume parsing, interview scheduling, and offer management consistent with Recruiting,Applicant Tracking System functional expectations. Operational ownership sits with corporate HR and talent acquisition teams who manage requisition approvals and candidate status workflows, while the ADP-hosted career site surfaces the application experience to external applicants.
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The Cosmopolitan of Las Vegas ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sojern | Legacy | Sojern | Guest Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, The Cosmopolitan of Las Vegas implemented Sojern on its website to extend its Guest Management capabilities. The deployment positioned Sojern to capture website visitor signals and support guest audience segmentation and digital campaign activation.
Sojern was configured at the site level to provide web tracking, visitor profiling, and audience activation workflows consistent with Guest Management functional patterns. The implementation emphasized tag based data collection and audience segments for targeted marketing outreach across the property website and digital channels. The Cosmopolitan used Sojern to centralize web derived guest signals into campaign orchestration and audience definition processes.
Operational ownership rested with the digital marketing and eCommerce teams, who managed tag governance, consent controls, and audience definitions for the website. The Sojern application was implemented as a site level service focused on the corporate website and booking touchpoints rather than back office platforms. Sojern and the Guest Management deployment supported marketing led guest acquisition and retention workflows through audience activation and segmentation.
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Reservation and Booking Management | ERP Services and Operations |
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2019 | 2019 |
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Reservation and Booking Management | ERP Services and Operations |
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2022 | 2023 |
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Reservation and Booking Management | ERP Services and Operations |
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2016 | 2016 |
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Reservation and Booking Management | ERP Services and Operations |
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2020 | 2020 |
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The Cosmopolitan of Las Vegas AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018 The Cosmopolitan of Las Vegas deployed LivePerson Conversational Cloud on its website. The Cosmopolitan of Las Vegas implemented LivePerson Conversational Cloud as its Chatbots and Conversational AI solution for guest-facing customer engagement, routing site visitors to reservation and guest service workflows. The deployment surfaces conversational interfaces directly on the corporate site to handle inquiries and qualify requests before escalation.
The implementation configures automated messaging, natural language intent recognition, conversational flow orchestration, session management, and live agent handoff capabilities that are characteristic of Chatbots and Conversational AI platforms. Operational scope centers on web-based guest interactions, with governance and process ownership aligned to digital guest services and web operations teams. LivePerson Conversational Cloud is instrumented for conversational analytics and reporting to inform dialog updates and operational tuning.
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The Cosmopolitan of Las Vegas Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Event Management | Collaboration |
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2016 | 2016 |
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The Cosmopolitan of Las Vegas Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2021 | 2021 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2018 | 2018 |
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The Cosmopolitan of Las Vegas CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Social Media Management | CRM |
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2020 | 2020 |
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The Cosmopolitan of Las Vegas ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Application Performance Management | ITSM |
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2018 | 2018 |
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The Cosmopolitan of Las Vegas IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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The Cosmopolitan of Las Vegas CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at The Cosmopolitan of Las Vegas
| First Name | Last Name | Title | Function | Department | Phone | |
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VP Enterprise Architecture, Integration and Data Solutions | VP | IT | |
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Senior Manager, IT Operations | Manager | IT | |
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Executive Director of Meetings and Events | Director | Finance | |
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Assistant Director Of Facilities | Director | Operations | |
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Special Events Manager | Manager | Operations | |
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Apps Being Evaluated by The Cosmopolitan of Las Vegas Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from The Cosmopolitan of Las Vegas IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the The Cosmopolitan of Las Vegas digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD The Cosmopolitan of Las Vegas Technographics
The Cosmopolitan of Las Vegas is a Leisure and Hospitality organization based in United States,
with around 2500 employees and annual revenues of $1.10 billion.
The Cosmopolitan of Las Vegas operates a diverse technology stack with applications such as
ADP Recruiting, Sojern and LivePerson Conversational Cloud,
covering areas like Recruiting, Applicant Tracking System, Guest Management and Chatbots and Conversational AI.
The Cosmopolitan of Las Vegas has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as ADP, Sojern and LivePerson.
The Cosmopolitan of Las Vegas recently adopted applications including
Lumen Cloud (ex CenturyLink) in 2023, Lumen CDN in 2023 and Ticketmaster in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The Cosmopolitan of Las Vegas’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates The Cosmopolitan of Las Vegas’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete The Cosmopolitan of Las Vegas technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.