Cosmoprof
177 Whitmore Rd,
Woodbridge, L4L 6A6, ON,
Canada
Woodbridge, L4L 6A6, ON,
Canada
1 905-265-1789
Distribution
Cosmoprof Technographics
Cosmoprof Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cosmoprof and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2 Cosmoprof employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cosmoprof has purchased the following applications: Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2018, Cisco Webex Meetings for Audio Video and Web Conferencing in 2021, Telerik Sitefinity CMS for Web Content Management in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cosmoprof is running and its propensity to invest more and deepen its relationship with Salesforce , Cisco Systems , Progress Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cosmoprof revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cosmoprof intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cosmoprof Tech Stack and Enterprise Applications
Cosmoprof AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Cosmoprof deployed Salesforce Chat (formerly Salesforce Live Agent) on its public website. The implementation uses the Chatbots and Conversational AI category to provide a web embedded live chat channel for customer facing support and inquiry capture.
The Salesforce Chat deployment was configured with a lightweight set of functional capabilities typical for the category, including a web chat widget, pre chat data capture, session management, and transcript generation. Configuration emphasizes agent presence management and queue based routing rules to direct inbound conversations to available staff, reflecting a compact operational footprint appropriate for a two person organization.
Operational coverage is focused on the company website and front office customer service workflows, with chat session records and transcripts captured within the Salesforce platform to support interaction tracking. Governance centers on chat handling workflows and availability scheduling, with configuration choices tuned for a small support operation rather than multi site or enterprise scale orchestration.
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Cosmoprof Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021 Cosmoprof deployed Cisco Webex Meetings for Audio Video and Web Conferencing on its public website. The implementation surfaces Cisco Webex Meetings as a browser-accessible meeting layer embedded in site pages to allow visitors and staff to join sessions without installing native clients.
Configuration focused on standard Audio Video and Web Conferencing capabilities, including scheduled meeting links, real-time video and audio, screen sharing, and session recording. Cisco Webex Meetings was provisioned to provide browser-based join flows and meeting controls consistent with Webex meeting topology, enabling lightweight meeting administration via the Webex management console.
Operational scope covers customer engagement and internal collaboration for the two-person Canadian distribution company, with the website-hosted meeting entry point serving as the primary access channel. Governance is centralized to company administrators who manage user accounts and meeting policies within Cisco Webex Meetings, while the cloud-hosted service reduces on-premises infrastructure requirements.
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Collaboration | Collaboration |
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2022 | 2022 |
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Cosmoprof Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Progress Software | Legacy | Telerik Sitefinity CMS | Web Content Management | Content Management | n/a | 2013 | 2013 |
In 2013, Cosmoprof implemented Telerik Sitefinity CMS to manage content on its corporate website cosmoprofbeauty.com. The deployment positions Telerik Sitefinity CMS as the company Web Content Management platform for publishing and maintaining the site’s public facing pages and digital assets.
The implementation focuses on standard Web Content Management capabilities, including content authoring and editing, page template management, media asset organization, publishing workflows, and role based editorial controls. Configuration is scoped to the corporate website and aligned with marketing and site administration needs rather than complex multi‑site enterprise governance.
Operational ownership is centered on marketing and site administration teams, using Telerik Sitefinity CMS to coordinate editorial workflows, permissions, and routine content updates. The technology choice emphasizes a single platform approach for web content management of Cosmoprof’s public web presence.
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Cosmoprof eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2014 | 2014 |
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Personalization and Product Recommendations | eCommerce |
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2017 | 2017 |
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Cosmoprof CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2019 | 2019 |
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Cosmoprof ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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Cosmoprof TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Cosmoprof IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Cosmoprof CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Cosmoprof
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Cosmoprof Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Cosmoprof IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Cosmoprof digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Cosmoprof Technographics
Cosmoprof is a Distribution organization based in Canada,
with around 2 employees and annual revenues of $1.0 million.
Cosmoprof operates a diverse technology stack with applications such as
Salesforce Chat (formerly Salesforce Live Agent), Cisco Webex Meetings and Telerik Sitefinity CMS,
covering areas like Chatbots and Conversational AI, Audio Video and Web Conferencing and Web Content Management.
Cosmoprof has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Salesforce, Cisco Systems and Progress Software.
Cosmoprof recently adopted applications including
Slack Connect in 2022, Traackr in 2022 and Cisco Webex Meetings in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Cosmoprof’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Cosmoprof’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Cosmoprof technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.