Mriehel, BKR3000,
Malta
Costa Coffee Malta Technographics
Costa Coffee Malta Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Costa Coffee Malta and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Costa Coffee Malta employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Costa Coffee Malta has purchased the following applications: Loyale POS for Point Of Sale in 2019, Perplexity for Generative AI Platforms in 2025, Contentful Content Platform for Web Content Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Costa Coffee Malta is running and its propensity to invest more and deepen its relationship with Loyale , Perplexity , Contentful GmbH or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Costa Coffee Malta revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Costa Coffee Malta intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Costa Coffee Malta Tech Stack and Enterprise Applications
Costa Coffee Malta ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Loyale | Legacy | Loyale POS | Point Of Sale | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019 Costa Coffee Malta implemented Loyale POS as the foundation for its Costa Club Malta loyalty program. The Loyale POS deployment centralized a mobile app loyalty engine that replaced paper loyalty cards, issuing points per purchase and enabling in-store barcode scanning to validate and redeem rewards. The implementation combined CRM and marketing capabilities with POS connected loyalty workflows, aligning customer profiles and point balances with transactional events captured at point of sale. Loyale POS is used across stores in Malta to support barcode based in-store flows and member identification.
Deployment architecture linked mobile issued barcodes to POS transaction capture, inferred from the barcode based in-store flow, enabling scan based point accrual and redemptions tied to sales transactions. Operational scope covered Costa Coffee Malta stores, impacting in-store sales, CRM and marketing functions and store level cashier workflows, with governance shifting from manual paper processes to app driven enrollment and barcode scanning procedures. The program launched in 2019 and partner reporting cites tens of thousands of transactions and over 1.6M points issued in its first year. Integrations focused on POS connectivity and CRM data synchronization to maintain member balances and support marketing segmentation, consistent with Point Of Sale category functionality.
|
Costa Coffee Malta AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Perplexity | Legacy | Perplexity | Generative AI Platforms | AI Development | n/a | 2025 | 2025 |
|
Costa Coffee Malta Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentful GmbH | Legacy | Contentful Content Platform | Web Content Management | Content Management | n/a | 2023 | 2023 |
|
Costa Coffee Malta CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Marketing Automation | CRM |
|
2023 | 2023 |
|
|
|
|
|
Tag Management | CRM |
|
2023 | 2023 |
|
|
|
|
|
Tag Management | CRM |
|
2025 | 2025 |
|
Costa Coffee Malta ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2023 | 2023 |
|
Costa Coffee Malta TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2023 | 2023 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2025 | 2025 |
|
Costa Coffee Malta PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Apps Development | PaaS |
|
2024 | 2024 |
|
Costa Coffee Malta IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Delivery Network | IaaS |
|
2024 | 2024 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2024 | 2024 |
|
IT Decision Makers and Key Stakeholders at Costa Coffee Malta
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Costa Coffee Malta Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||