Dunstable, LU5 5YG,
United Kingdom
Costa Coffee United Kingdom Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Costa Coffee United Kingdom and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30000 Costa Coffee United Kingdom employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Costa Coffee United Kingdom has purchased the following applications: BluSezam APS for Advanced Planning and Scheduling in 2020, Microsoft Power BI for Analytics and BI in 2022, Amazon EC2 for Application Hosting and Computing Services in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Costa Coffee United Kingdom is running and its propensity to invest more and deepen its relationship with Blunovation , RELEX Solutions , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Costa Coffee United Kingdom revenues, which have grown to $1.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Costa Coffee United Kingdom intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Blunovation | Legacy | BluSezam APS | Advanced Planning and Scheduling | SCM | n/a | 2020 | 2021 | In 2020, Costa Coffee United Kingdom implemented BluSezam APS. The deployment targeted Advanced Planning and Scheduling to coordinate production and order flows across Costa's UK operations, positioning BluSezam APS as the scheduling and orchestration layer for roasting, packing, and distribution workflows. The implementation used BluSezam APS capabilities alongside the platform's WMS and MES functional areas to streamline production and order flows, inventory marking, and day-to-day operations in the UK. Configuration work emphasized production scheduling rules, batch sequencing, inventory location marking, and order prioritization to align shop-floor tasking with retail replenishment requirements. Operational coverage centered on supply chain and operations functions supporting roasting facilities and UK retail replenishment, with BluSezam APS acting as the orchestration layer between planning and execution. BluSezam APS and its WMS and MES capabilities were used to surface execution tasks to warehouse and production teams and to mark inventory states for downstream fulfillment processes. Governance focused on aligning planning, operations, and store replenishment teams through standardized scheduling rules and operational workflows, with rollout and operational ownership residing in operations and supply chain functions. This client attribution is drawn from Blunovation vendor materials rather than a published case study, and the listed 2020 timing and live status are vendor estimates. | |
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Allocation and Replenishment | SCM |
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2021 | 2021 |
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Demand Forecasting and Planning | SCM |
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2021 | 2021 |
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Transportation Management | SCM |
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2019 | 2020 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2022 | 2022 |
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon EC2 | Application Hosting and Computing Services | IaaS | n/a | 2014 | 2014 | ||
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Collaboration | Collaboration |
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2016 | 2016 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Core HR | HCM |
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2021 | 2021 |
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Core HR | HCM |
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2019 | 2019 |
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Payroll | HCM |
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2021 | 2021 |
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Recruiting, Applicant Tracking System | HCM |
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2021 | 2021 |
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Workforce Management | HCM |
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2021 | 2021 |
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Workforce Management | HCM |
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2017 | 2017 |
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Workforce Planning | HCM |
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2021 | 2021 |
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Workforce Scheduling | HCM |
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2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Loyalty | CRM |
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2020 | 2020 |
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Customer Loyalty | CRM |
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2020 | 2021 |
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Customer Loyalty | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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PR and Media Communication | CRM |
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2015 | 2015 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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eCommerce | eCommerce |
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2017 | 2017 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Enterprise Asset Management | ERP Services and Operations |
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2023 | 2024 |
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Point Of Sale | ERP Services and Operations |
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2010 | 2010 |
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Point Of Sale | ERP Services and Operations |
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2019 | 2019 |
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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ERP Financial | ERP Financial Management |
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2013 | 2013 |
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ERP Financial | ERP Financial Management |
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2016 | 2016 |
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ERP Financial | ERP Financial Management |
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2020 | 2022 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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FX and Currency Management | TRM |
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2017 | 2017 |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2024 | 2024 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Predictive Analytics | AI-Powered Application |
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2023 | 2023 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Procurement | Procurement |
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2023 | 2023 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Project Portfolio Management | PPM |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Transactional Email | PaaS |
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2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Web Content Management | Content Management |
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2019 | 2019 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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