AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Costa Navarino Tech Stack and Enterprise Applications

CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Vortex Software Legacy VortexCRM CRM CRM n/a 2021 2022
In 2021, Costa Navarino implemented VortexCRM from Vortex Software to centralize guest relationship management, deploying a CRM solution across its resort portfolio in Greece. The engagement is documented on the vendor featured-customer listings and is associated with hospitality guest-service coordination use cases. The VortexCRM implementation focuses on core hospitality CRM capabilities, including unified guest master records and stay history, reservation-linked guest servicing workflows, service request coordination for on-property teams, marketing campaign and loyalty management modules, and operational reporting and dashboards. Configuration work emphasized guest-centric workflow orchestration and role-based access for front desk, guest services, sales, and marketing teams. Operationally the deployment was scoped to Costa Navarino resorts in Greece and was structured as a centralized CRM instance serving multiple sites, enabling coordinated guest-service processes across properties. Integrations are aligned to on-property operational workflows and reservation touchpoints, supporting coordinated service fulfillment and campaign targeting across departments. Procurement and customer listing data point to a 2021 purchase timing, with a vendor-cited customer relationship consistent with a typical hospitality rollout schedule that can span into a subsequent go-live year. Governance attention centered on cross-department workflow alignment, master data consolidation, and phased adoption by guest-facing and commercial teams.
Marketing Analytics CRM 2019 2019
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Azure Monitor Application Performance Management ITSM n/a 2019 2019
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Host Europe Legacy Host Europe Application Hosting and Computing Services IaaS n/a 2012 2012
Application Hosting and Computing Services IaaS 2020 2020
Cloud Storage IaaS 2024 2024
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2023 2023
Content Delivery Network IaaS 2024 2024
Domain Name System (DNS) IaaS 2012 2012
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2023 2023
Secure Sockets Layer (SSL) CyberSecurity 2015 2015
Secure Sockets Layer (SSL) CyberSecurity 2015 2015
Web Application Firewalls (WAF), Phishing Protection CyberSecurity 2024 2024

IT Decision Makers and Key Stakeholders at Costa Navarino

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Costa Navarino Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Costa Navarino IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Costa Navarino digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Costa Navarino Technographics
Costa Navarino is a Leisure and Hospitality organization based in Greece, with around 2000 employees and annual revenues of $150.0 million.
Costa Navarino operates a diverse technology stack with applications such as VortexCRM, Microsoft Azure Monitor and Host Europe, covering areas like CRM, Application Performance Management and Application Hosting and Computing Services.
Costa Navarino has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Vortex Software, Microsoft and Host Europe.
Costa Navarino recently adopted applications including Amazon S3 in 2024, Cloudflare CDN in 2024 and Cloudflare Bot Management in 2024, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Costa Navarino’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Costa Navarino’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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