Athens, 17564,
Greece
Costa Navarino Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Costa Navarino and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 Costa Navarino employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Costa Navarino has purchased the following applications: Host Europe for Application Hosting and Computing Services in 2012, Microsoft Azure Monitor for Application Performance Management in 2019, VortexCRM for CRM in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Costa Navarino is running and its propensity to invest more and deepen its relationship with Host Europe , Microsoft , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Costa Navarino revenues, which have grown to $150.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Costa Navarino intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Host Europe | Legacy | Host Europe | Application Hosting and Computing Services | IaaS | n/a | 2012 | 2012 | ||
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Domain Name System (DNS) | IaaS |
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2012 | 2012 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Monitor | Application Performance Management | ITSM | n/a | 2019 | 2019 |
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Vortex Software | Legacy | VortexCRM | CRM | CRM | n/a | 2021 | 2022 | In 2021, Costa Navarino implemented VortexCRM from Vortex Software to centralize guest relationship management, deploying a CRM solution across its resort portfolio in Greece. The engagement is documented on the vendor featured-customer listings and is associated with hospitality guest-service coordination use cases. The VortexCRM implementation focuses on core hospitality CRM capabilities, including unified guest master records and stay history, reservation-linked guest servicing workflows, service request coordination for on-property teams, marketing campaign and loyalty management modules, and operational reporting and dashboards. Configuration work emphasized guest-centric workflow orchestration and role-based access for front desk, guest services, sales, and marketing teams. Operationally the deployment was scoped to Costa Navarino resorts in Greece and was structured as a centralized CRM instance serving multiple sites, enabling coordinated guest-service processes across properties. Integrations are aligned to on-property operational workflows and reservation touchpoints, supporting coordinated service fulfillment and campaign targeting across departments. Procurement and customer listing data point to a 2021 purchase timing, with a vendor-cited customer relationship consistent with a typical hospitality rollout schedule that can span into a subsequent go-live year. Governance attention centered on cross-department workflow alignment, master data consolidation, and phased adoption by guest-facing and commercial teams. | |
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Marketing Analytics | CRM |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2015 | 2015 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2015 | 2015 |
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Web Application Firewalls (WAF), Phishing Protection | CyberSecurity |
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2024 | 2024 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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