Edison, 8837, NJ,
United States
Costume SuperCenter Technographics
Costume SuperCenter Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Costume SuperCenter and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 70 Costume SuperCenter employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Costume SuperCenter has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2011, LogMeIn BoldChat for Chatbots and Conversational AI in 2017, Workarea Commerce Platform for eCommerce in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Costume SuperCenter is running and its propensity to invest more and deepen its relationship with Intuit , GoTo (formerly LogMeIn) , Workarea or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Costume SuperCenter revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Costume SuperCenter intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Costume SuperCenter Tech Stack and Enterprise Applications
Costume SuperCenter ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2011 | 2011 |
In 2011, Costume SuperCenter implemented Intuit Quickbooks Enterprise. Intuit Quickbooks Enterprise, classified as ERP Financial, was provisioned to centralize accounting and financial controls for the 70-employee retail business.
The deployment focused on core financial modules including general ledger, accounts payable, accounts receivable, and inventory accounting, with configuration aligned to retail transaction flows and inventory valuation. The implementation supported multiuser access across back office and store operations, and included advanced reporting and role based access to serve accounting and finance users. Configuration work standardized the chart of accounts, month end close procedures, invoice and payment workflows, and inventory costing methods to produce consistent fiscal records. Governance was organized around centralized accounting ownership for reconciliations and periodic close, with documented transaction approval workflows and operational controls to enforce accounting processes while Intuit Quickbooks Enterprise served as the primary ERP Financial system for day to day fiscal operations.
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Costume SuperCenter AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoTo (formerly LogMeIn) | Legacy | LogMeIn BoldChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Costume SuperCenter implemented LogMeIn BoldChat on its ecommerce website. The deployment used LogMeIn BoldChat as a Chatbots and Conversational AI solution to provide real-time visitor engagement and web-based customer service for the retailer.
Configuration centered on an embedded chat widget and a cloud-hosted agent console provided by GoTo, enabling site agents to manage live chat sessions, use canned responses, and capture chat transcripts for order and support inquiries. Operational scope was focused on the public-facing website and the retailer’s web support staff, with administration handled through a central BoldChat admin account and chat routing rules and agent handoff workflows configured to align with online sales and customer service processes.
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Costume SuperCenter eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workarea | Legacy | Workarea Commerce Platform | eCommerce | eCommerce | n/a | 2016 | 2016 |
In 2016, Costume SuperCenter deployed the Workarea Commerce Platform to power its eCommerce storefront on costumesupercenter.com. The Workarea Commerce Platform is the primary commerce engine for this US specialty retailer, supporting online merchandising and customer-facing site operations for a company of approximately 70 employees.
The implementation centers on category-aligned commerce capabilities common to the eCommerce category, including product catalog and SKU management, site merchandising and promotional rule configuration, shopping cart and checkout workflow orchestration, and content management for landing pages and seasonal campaigns. Configuration emphasis is on catalog-driven navigation, SKU-level pricing and promotion rules, and role-based content publishing and merchandising controls within the Workarea Commerce Platform.
Operational scope is website-centric, with the platform servicing merchandising, marketing, and online operations functions across the retailer's US-facing site. Governance is implemented through in-platform user roles and approval workflows for content and promotion changes, enabling controlled publishing and routine eCommerce operations without external system references.
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Shipping Management | eCommerce |
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2018 | 2018 |
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Costume SuperCenter CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2007 | 2007 |
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Costume SuperCenter ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2016 | 2016 |
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Costume SuperCenter PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2016 | 2016 |
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Costume SuperCenter IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Costume SuperCenter CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Costume SuperCenter
Apps Being Evaluated by Costume SuperCenter Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||