AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Costume SuperCenter Tech Stack and Enterprise Applications

Costume SuperCenter ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Intuit Legacy Intuit Quickbooks Enterprise ERP Financial ERP x 2011 2011
In 2011, Costume SuperCenter implemented Intuit Quickbooks Enterprise. Intuit Quickbooks Enterprise, classified as ERP Financial, was provisioned to centralize accounting and financial controls for the 70-employee retail business. The deployment focused on core financial modules including general ledger, accounts payable, accounts receivable, and inventory accounting, with configuration aligned to retail transaction flows and inventory valuation. The implementation supported multiuser access across back office and store operations, and included advanced reporting and role based access to serve accounting and finance users. Configuration work standardized the chart of accounts, month end close procedures, invoice and payment workflows, and inventory costing methods to produce consistent fiscal records. Governance was organized around centralized accounting ownership for reconciliations and periodic close, with documented transaction approval workflows and operational controls to enforce accounting processes while Intuit Quickbooks Enterprise served as the primary ERP Financial system for day to day fiscal operations.
Costume SuperCenter AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
GoTo (formerly LogMeIn) Legacy LogMeIn BoldChat Chatbots and Conversational AI AI-Powered Application n/a 2017 2017
In 2017, Costume SuperCenter implemented LogMeIn BoldChat on its ecommerce website. The deployment used LogMeIn BoldChat as a Chatbots and Conversational AI solution to provide real-time visitor engagement and web-based customer service for the retailer. Configuration centered on an embedded chat widget and a cloud-hosted agent console provided by GoTo, enabling site agents to manage live chat sessions, use canned responses, and capture chat transcripts for order and support inquiries. Operational scope was focused on the public-facing website and the retailer’s web support staff, with administration handled through a central BoldChat admin account and chat routing rules and agent handoff workflows configured to align with online sales and customer service processes.
Costume SuperCenter eCommerce
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Category
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VAR/SI
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Insight
Workarea Legacy Workarea Commerce Platform eCommerce eCommerce n/a 2016 2016
In 2016, Costume SuperCenter deployed the Workarea Commerce Platform to power its eCommerce storefront on costumesupercenter.com. The Workarea Commerce Platform is the primary commerce engine for this US specialty retailer, supporting online merchandising and customer-facing site operations for a company of approximately 70 employees. The implementation centers on category-aligned commerce capabilities common to the eCommerce category, including product catalog and SKU management, site merchandising and promotional rule configuration, shopping cart and checkout workflow orchestration, and content management for landing pages and seasonal campaigns. Configuration emphasis is on catalog-driven navigation, SKU-level pricing and promotion rules, and role-based content publishing and merchandising controls within the Workarea Commerce Platform. Operational scope is website-centric, with the platform servicing merchandising, marketing, and online operations functions across the retailer's US-facing site. Governance is implemented through in-platform user roles and approval workflows for content and promotion changes, enabling controlled publishing and routine eCommerce operations without external system references.
Shipping Management eCommerce 2018 2018
Costume SuperCenter CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Automation CRM 2012 2012
Marketing Automation CRM 2007 2007
Costume SuperCenter ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2016 2016
Costume SuperCenter PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2016 2016
Costume SuperCenter IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2012 2012
Application Hosting and Computing Services IaaS 2016 2016
Content Delivery Network IaaS 2019 2019
Costume SuperCenter CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2017 2017

IT Decision Makers and Key Stakeholders at Costume SuperCenter

First Name Last Name Title Function Department Email Phone
Senior Accountant Manager Finance
Chief Operating Officer CXO Finance
Business Development and Affiliate Marketing Director Director Marketing

Apps Being Evaluated by Costume SuperCenter Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Costume SuperCenter IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Costume SuperCenter digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Costume SuperCenter Technographics
Costume SuperCenter is a Retail organization based in United States, with around 70 employees and annual revenues of $15.0 million.
Costume SuperCenter operates a diverse technology stack with applications such as Intuit Quickbooks Enterprise, LogMeIn BoldChat and Workarea Commerce Platform, covering areas like ERP Financial, Chatbots and Conversational AI and eCommerce.
Costume SuperCenter has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Intuit, GoTo (formerly LogMeIn) and Workarea.
Costume SuperCenter recently adopted applications including Amazon CloudFront in 2019, USPS Click-N-Ship in 2018 and LogMeIn BoldChat in 2017, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Costume SuperCenter’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Costume SuperCenter’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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