Darmstadt, 64293,
Germany
COUNT+CARE GmbH & Co. KG Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by COUNT+CARE GmbH & Co. KG and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 COUNT+CARE GmbH & Co. KG employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that COUNT+CARE GmbH & Co. KG has purchased the following applications: Microsoft 365 for Collaboration in 2020, DocuSign eSignature for Digital Signing in 2022, Derdack Mobile Incident Management for Incident Management in 2009 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems COUNT+CARE GmbH & Co. KG is running and its propensity to invest more and deepen its relationship with Microsoft , DocuSign , Derdack or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing COUNT+CARE GmbH & Co. KG revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for COUNT+CARE GmbH & Co. KG intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, COUNT+CARE GmbH & Co. KG implemented Microsoft 365 to establish an enterprise collaboration platform for the 50 employee professional services firm, aligning the deployment with their Germany-based operations. Microsoft 365 is presented as the primary Collaboration solution on the company website, indicating an organization-wide, cloud-first tenant approach rather than an on-premise architecture.
The implementation centers on typical Microsoft 365 capabilities, including Exchange Online for corporate email, Microsoft Teams for real-time chat and meetings, SharePoint Online for team sites and document management, OneDrive for Business for personal file storage, and the Office desktop and web applications for productivity. Configuration notes indicate use of SharePoint document libraries and Teams channels to support project-centric collaboration and file co-authoring workflows commonly used in professional services.
Operational coverage is company wide, supporting client-facing professional services teams and back-office functions in Germany, with identity and access control provisioned through the Microsoft 365 tenant identity services. The public website references Microsoft 365 usage, and the implementation scope implies integration of Microsoft 365 identity into corporate user lifecycle processes for account provisioning and license assignment.
Governance has been structured around Microsoft 365 administration, with tenant level role assignments, group based licensing, and standard collaboration controls such as external sharing policies and retention settings to manage document governance and compliance. User onboarding and basic admin workflows have been organized to match small enterprise scale, emphasizing centralized administration and seat based licensing rather than complex multi-tenant orchestration.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2022 | 2022 |
In 2022, COUNT+CARE GmbH & Co. KG implemented DocuSign eSignature as a Digital Signing capability embedded on its public website to capture client signatures and consent online. The deployment centers on web embedded signing flows that surface DocuSign eSignature within customer facing pages, enabling online signature capture directly from site visitors without requiring a separate portal.
Configuration focuses on standard Digital Signing functional elements, including templated documents, embedded signing sessions, signer authentication options, and audit trail and signature status tracking to support contract and consent workflows. Operational ownership is concentrated in customer facing and administrative functions where electronic signature capture is required, and governance has been applied to signature authentication and auditability to maintain compliant record keeping.
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Derdack | Legacy | Derdack Mobile Incident Management | Incident Management | ITSM | n/a | 2009 | 2010 |
In 2009 COUNT+CARE GmbH & Co. KG implemented Derdack Mobile Incident Management as its primary Incident Management application. The deployment was positioned within the professional services firm to centralize mobile alerting workflows for infrastructure and application incidents.
The Derdack Mobile Incident Management implementation included standard incident management capabilities such as mobile push notifications, escalation chains, on call scheduling, acknowledgement workflows, and automated routing to appropriate engineers. Derdack Mobile Incident Management was configured to handle bidirectional acknowledgement and escalation logic to align with COUNT+CARE operational on call procedures and service management practices.
The solution was integrated with the company monitoring stack, receiving alarms from CheckMK, IBM Netcool Operations Insight (IBM NOI), and IBM Tivoli Monitoring and Application Performance Management tools IBM ITM APM, while alarm handling ran through DerDack Enterprise Alert for centralized alarm management. The implementation also coexisted with PVU license management via IBM ILMT, enabling operational ties between incident records and IBM license audit support activities.
Operational scope covered infrastructure operations, application monitoring, and support teams, with governance focused on incident routing, escalation policy configuration, and audit support processes tied to IBM licensing reviews. The implementation narrative links Derdack Mobile Incident Management, Incident Management processes, and monitoring governance to ensure consistent alarm handling and support for IBM license audit responsibilities.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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