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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Leon County Board Of County Commissioners Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Azure Cloud Services Application Hosting and Computing Services IaaS n/a 2016 2016
Content Delivery Network IaaS 2020 2020
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Avaya Legacy Avaya Remote Contact Center Call Center CRM n/a 2024 2024
In 2024, Leon County Board Of County Commissioners deployed Avaya Remote Contact Center using the Avaya Experience Platform to support the TEAM Leon emergency microgrant program. This Call Center deployment was designed to provide rapid citizen services and public sector case processing across Leon County, Florida, enabling intake and routing of grant applications and inquiries. Configuration of the Avaya Remote Contact Center focused on core contact handling capabilities consistent with Call Center operations, including inbound voice routing, agent desktop access for remote staff, queue management, and real time monitoring and reporting. The Avaya Remote Contact Center configuration emphasized rapid provisioning of remote agent connectivity and contact orchestration to sustain high volume inbound flows. The implementation was launched within days in May 2024 to meet program timelines, and the contact center handled nearly 2,000 calls in the first four days, directly supporting fast application processing and grant disbursement for the TEAM Leon emergency microgrant program. Operational coverage centered on citizen-facing inquiries and internal grant case workflows, with contact handling integrated into county case processing procedures. Operational governance was organized around county public services and contact center operations to manage agent routing, hours of service, and escalation paths, enabling a rapid rollout under emergency program constraints. Reported outcomes include the high initial call volume handled and accelerated application processing leading to grant disbursement for eligible citizens.
Citizen Engagement CRM 2017 2017
Marketing Automation CRM 2022 2022
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2017 2017
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Signing Content Management 2021 2021
Web Content Management Content Management 2011 2011
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2014 2014
IT Decision Makers and Key Stakeholders at Leon County Board Of County Commissioners
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Leon County Board Of County Commissioners Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Leon County Board Of County Commissioners Technographics

Leon County Board Of County Commissioners is a Government organization based in United States, with around 51 employees and annual revenues of $7.0 million.

Leon County Board Of County Commissioners operates a diverse technology stack with applications such as Microsoft Azure Cloud Services, Avaya Remote Contact Center and Microsoft 365, covering areas like Application Hosting and Computing Services, Call Center and Collaboration.

Leon County Board Of County Commissioners has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft and Avaya.

Leon County Board Of County Commissioners recently adopted applications including Avaya Remote Contact Center in 2024, Marigold Emma Email in 2022 and DocuSign eSignature in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Leon County Board Of County Commissioners’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Leon County Board Of County Commissioners’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Leon County Board Of County Commissioners technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.