San Diego County, CA
5500 Overland Ave,
San Diego, 92123, CA,
United States
San Diego, 92123, CA,
United States
1 858-694-3900
Government
San Diego County, CA Technographics
San Diego County, CA Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by San Diego County, CA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7000 San Diego County, CA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that San Diego County, CA has purchased the following applications: UKG Workforce Central Payroll (ex Kronos Workforce Payroll) for Payroll in 2010, Accela Civic Platform for Government ERP in 2015, Microsoft Skype for Business Server for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems San Diego County, CA is running and its propensity to invest more and deepen its relationship with UKG , Accela , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing San Diego County, CA revenues, which have grown to $5.12 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for San Diego County, CA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
San Diego County, CA Tech Stack and Enterprise Applications
San Diego County, CA HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central Payroll (ex Kronos Workforce Payroll) | Payroll | HCM | n/a | 2010 | 2010 |
In 2010, San Diego County, CA implemented UKG Workforce Central Payroll (ex Kronos Workforce Payroll) as its Payroll platform to centralize time collection and pay processing across county departments for roughly 7,000 employees. The initial implementation emphasized Timekeeper and Scheduler capability within the payroll system to capture employee time, manage shift schedules, and feed normalized time events into payroll processing workflows.
Configuration work focused on time and attendance rules, schedule templates, exception handling, and payroll calculation logic within UKG Workforce Central Payroll (ex Kronos Workforce Payroll), aligning pay codes and work rules to public sector classifications. The deployment included role based access for departmental timekeepers and supervisors to manage schedules and approvals, and provided reporting and audit trails for payroll administrators. System configuration also accommodated the varied pay rules and deduction configurations common to county payroll operations.
Operational rollout centered on the county payroll and HR functions, with Timekeeper operations and scheduler responsibilities embedded at the department level while centralized payroll staff maintained payroll calculation and processing controls. Governance changes included formalizing approval workflows for time collection, establishing exception resolution procedures, and documenting configuration standards to support consistent payroll runs. The implementation narrative reflects a category aligned Payroll deployment where timekeeping and scheduling were primary signals of system use.
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Time and Attendance | HCM |
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2010 | 2010 |
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Workforce Management | HCM |
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2010 | 2010 |
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Workforce Scheduling | HCM |
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2010 | 2010 |
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San Diego County, CA ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Accela | Legacy | Accela Civic Platform | Government ERP | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, San Diego County, California implemented Accela Civic Platform. The Accela Civic Platform was deployed as a Government ERP to centralize permitting, licensing, inspections and citizen engagement workflows across county government. The initiative positioned Accela Civic Platform to support core business functions for development services and public facing customer service.
Deployment focused on configuring modular capabilities within the Accela Civic Platform, including permit and license management, inspection scheduling and tracking, case and record management, and online citizen self service portals. The implementation emphasized workflow automation and role based approval routing to reduce manual processing and enable consistent application of business rules. System configuration aligned with county regulatory processes and allowed extension points for environment specific forms and workflows.
Operational coverage included county planning, building, code enforcement and customer service functions, with the Accela Civic Platform used as the transactional system for permitting and inspection lifecycles. The architecture was organized to support countywide access, centralized configuration management, and segmented operational roles for departmental administrators and inspectors. Data governance was directed at consistent permit data models and audit trails to support public records and compliance.
Governance established configuration ownership, standardized workflows and phased department rollouts to manage change and training. Outcomes reported included improved efficiency and an overall enhanced customer experience as the Accela Civic Platform enabled online transactions and more predictable permit lifecycles. Ongoing operational focus was placed on process standardization and citizen self service adoption.
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San Diego County, CA Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Skype for Business Server | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, San Diego County, CA deployed Microsoft Skype for Business Server as its Collaboration platform for unified communications and meeting management. The implementation emphasized Microsoft Skype for Business Server capabilities for scheduled meetings, meeting IDs, and integration with county conferencing workflows while IT issued specific security controls for telephone conference bridges.
County IT published an Information Security Bulletin directing all conference bridge call owners to reset participant codes immediately and to rotate participant codes at least quarterly, the moderator code excluded. The bulletin prescribes an IMAR ticket workflow to request a new participant code, instructing requesters to check Add, select Item Type Telephone Feature, and paste a standardized Description that specifies the current participant code, the conference bridge number, and the owner contact details so the new participant code can be provided to the host.
The guidance distinguishes conferencing methods, noting the participant code change requirement applies to telephone conference bridges and explicitly does not apply to Skype for Business or BlueJeans meetings because those sessions use per-meeting links or meeting IDs. Operational scope for the directive spans county meeting owners and conference bridge users within the county workforce of approximately 7000 employees, aligning telephony control with county information security governance.
Governance and process changes centralized responsibility with conference bridge owners and used the IMAR ticketing process to formalize passcode requests and changes, enabling IT to enforce quarterly rotation and to exclude moderator passcodes from the rotation requirement. The narrative ties Microsoft Skype for Business Server, the Collaboration category, and county telephony controls into a coordinated security and operations procedure for conferencing and meeting access management.
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San Diego County, CA Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2015 | 2015 |
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San Diego County, CA SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Order Management | SCM |
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2011 | 2012 |
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San Diego County, CA CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Tag Management | CRM |
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2020 | 2020 |
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San Diego County, CA PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Geographic Information System | PLM and Engineering |
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2015 | 2015 |
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San Diego County, CA TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Critical Event Management | TRM |
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2022 | 2022 |
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Treasury Management | TRM |
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2017 | 2017 |
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San Diego County, CA IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at San Diego County, CA
| First Name | Last Name | Title | Function | Department | Phone | |
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Assistant Chief Administrative Officer/Chief Operating Officer | CXO | Operations | |
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Human Resources Manager | Manager | HR | |
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CIO | CXO | Finance | |
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Director, Human Resources | Director | HR | |
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General Manager Finance & General Government Group /Chief Financial Officer | Manager | Finance | |
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Senior Dept. HR Officer | Director | HR | |
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Deputy Chief Administrative Officer/Chief Financial Officer | CXO | Finance | |
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Chief Deputy Treasurer | CXO | Finance | |
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Group Finance Director | Director | Finance | |
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Apps Being Evaluated by San Diego County, CA Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from San Diego County, CA IT executives and key decision makers. This section highlights San Diego County, CA's latest recorded technology evaluations, including Zephyr CMS for Content Management on 2026-01-25. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the San Diego County, CA digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-01-25 | San Diego County, CA | Evaluated | Zephyr | Zephyr CMS | Content Management | Content Management |
FAQ - APPS RUN THE WORLD San Diego County, CA Technographics
San Diego County, CA is a Government organization based in United States,
with around 7000 employees and annual revenues of $5.12 billion.
San Diego County, CA operates a diverse technology stack with applications such as
UKG Workforce Central Payroll (ex Kronos Workforce Payroll), Accela Civic Platform and Microsoft Skype for Business Server,
covering areas like Payroll, Government ERP and Collaboration.
San Diego County, CA has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UKG, Accela and Microsoft.
San Diego County, CA recently adopted applications including
Genasys Emergency Management (GEM) in 2022, NICE Satmetrix in 2020 and Adobe Experience Cloud in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of San Diego County, CA’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates San Diego County, CA’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete San Diego County, CA technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.