Bradford, BD4 6SF,
United Kingdom
Courier Logistics Technographics
Courier Logistics Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Courier Logistics and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 132 Courier Logistics employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Courier Logistics has purchased the following applications: Zoho SalesIQ for Chatbots and Conversational AI in 2016, Zoho Analytics (ex Zoho Reports) for Analytics and BI in 2020, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Courier Logistics is running and its propensity to invest more and deepen its relationship with Zoho Corp. , Microsoft , Mixpanel or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Courier Logistics revenues, which have grown to $23.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Courier Logistics intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Courier Logistics Tech Stack and Enterprise Applications
Courier Logistics AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho SalesIQ | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Courier Logistics implemented Zoho SalesIQ on its public website. Courier Logistics deployed Zoho SalesIQ as a web-embedded Chatbots and Conversational AI tool to introduce conversational engagement and lead capture capabilities across its United Kingdom operations, for an organization of 132 employees and reported revenue of 23000000.
Configuration centered on embedding the Zoho SalesIQ live chat widget and enabling chatbot-driven conversational flows, visitor tracking, proactive messaging, and lead capture capabilities common to Chatbots and Conversational AI. The implementation emphasized agent handoff, chat transcript capture, and simple automation to qualify inbound inquiries, aligning with standard conversational AI functional modules for small to mid-sized service operations.
Operational coverage was focused on the web channel and targeted customer service and sales functions, with administrative controls and user access managed centrally by internal administrators. Governance and rollout followed a compact web-first model appropriate to the company size, incorporating chat routing and transcript logging to support agent workflows and quality review.
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Courier Logistics Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho Analytics (ex Zoho Reports) | Analytics and BI | Analytics and BI | n/a | 2020 | 2020 |
In 2020, Courier Logistics implemented Zoho Analytics (ex Zoho Reports) on its public website. Courier Logistics uses Zoho Analytics (ex Zoho Reports) as its Analytics and BI solution to deliver embedded dashboards and visual reports to external visitors and internal stakeholders, aligning the application with web delivered analytics and reporting use cases.
The implementation centers on embedded analytics, interactive dashboards, ad hoc reporting, visualization, data modeling, and scheduled report distribution, leveraging Zoho Analytics capabilities for web embedding and cloud hosted analytics. Integration is explicitly implemented on the corporate website through embedded analytics widgets, with governance applied via role based access controls and scheduled data refresh routines to support ongoing reporting workflows and customer facing analytics content.
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Courier Logistics Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Courier Logistics implemented Microsoft 365 as its Collaboration platform. The company’s public website references Microsoft 365 as the deployed Collaboration solution, and the rollout covered the organisation’s 132 employees in the United Kingdom, provisioning a single cloud tenant to support internal communications and document access.
The Microsoft 365 deployment centered on core Collaboration capabilities, including Exchange Online for corporate email, SharePoint Online for intranet and document management, Microsoft Teams for real-time chat and meetings, and OneDrive for file sync and personal storage. Governance was aligned with standard Microsoft 365 practices, using centralized tenant administration, Azure Active Directory based user provisioning and role based access controls to support operational workflows across operations, dispatch and customer service, and to standardise shared document libraries and team channel collaboration.
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Courier Logistics CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Courier Logistics PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2018 | 2018 |
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Courier Logistics CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Web Gateways (SWG) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Courier Logistics
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Courier Logistics Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||