Covea Insurance United Kingdom
A&B Mills, Dean Clough,
Halifax, HX3 5AX,
United Kingdom
Halifax, HX3 5AX,
United Kingdom
44 1422-331-166
Insurance
Covea Insurance United Kingdom Technographics
Covea Insurance United Kingdom Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Covea Insurance United Kingdom and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1060 Covea Insurance United Kingdom employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Covea Insurance United Kingdom has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2018, ServiceNow Asset Management for Enterprise Asset Management in 2020, Microsoft Analytics Platform System (APS) for Data Warehouse in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Covea Insurance United Kingdom is running and its propensity to invest more and deepen its relationship with Microsoft , ServiceNow , Duck Creek Technologies or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Covea Insurance United Kingdom revenues, which have grown to $808.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Covea Insurance United Kingdom intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Covea Insurance United Kingdom Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP Financial Management | Hitachi Systems | 2018 | 2021 |
In 2018 Covea Insurance United Kingdom deployed Microsoft Dynamics 365 for Finance and Operations as its ERP Financial platform to centralize finance operations across seven legal entities. The implementation was led with Hitachi Systems as the system integrator and targeted core finance modernization for the group finance function.
The deployment implemented Microsoft Dynamics 365 for Finance and Operations modules including general ledger, purchase ledger, sales ledger, cash and bank, expense management, project accounting, fixed assets and tax. Configuration work produced solution design and configuration design documentation, business process flows and requirements artifacts, with functional consultancy focused on full cycle implementation and ongoing configuration governance.
Operational coverage was concentrated on the finance organization across the United Kingdom entities, with specific emphasis on new General Ledger capabilities and project accounting workflows. The program included structured data migration activities, target database model design, data mapping and transformation, and testing preparations including rollback plans to support safe cutover.
Delivery governance emphasized testing and change control, with process testing, regression testing and user acceptance testing led by functional consultants and results presented to the Change Board. Role responsibilities recorded in project documentation included ongoing support for system configuration, testing of upgrades and handover materials for finance teams to operate Microsoft Dynamics 365 for Finance and Operations within the ERP Financial environment.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ServiceNow | Legacy | ServiceNow Asset Management | Enterprise Asset Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Covéa Insurance United Kingdom implemented ServiceNow Asset Management as part of an Enterprise Asset Management program, going live in June 2020 during the COVID-19 pandemic. The deployment combined ServiceNow Asset Management with ServiceNow IT Service Management to centralize asset lifecycle and service workflows onto a single platform for the insurer that supports roughly 2,000 employees across eight offices and 2.1 million policyholders.
The implementation emphasized core Enterprise Asset Management capabilities, including IT asset lifecycle tracking, a user-facing self-service portal for ticketing and asset requests, and automated procurement workflows to reduce manual steps. ServiceNow Asset Management was configured to surface self-service resolutions, capture asset inventory and request data, and automate approval and procurement routing to standardize processes across the organization.
Operational coverage focused on internal IT and service desk functions, where a four-person support desk handles high call volumes of up to 1,000 calls per day, and on procurement and compliance teams that use the system for asset governance. The rollout targeted employee-facing service workflows to enable staff to raise and track tickets, find quick resolutions, and reduce routine support interactions so support reps could concentrate on higher value cases.
Governance and outcomes were defined as part of the program, with cost and compliance benefits documented. The implementation delivered an estimated return of over £450,000 for asset management in year one and an estimated £810,000 cost avoidance in compliance in year one, while improving employee self-service capabilities through the ServiceNow Asset Management platform.
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Insurance ERP | ERP Services and Operations |
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2020 | 2020 |
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Insurance Policy Administration | ERP Services and Operations |
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2008 | 2008 |
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Insurance Pricing and Rating Engine | ERP Services and Operations |
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2003 | 2004 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Analytics Platform System (APS) | Data Warehouse | Analytics and BI | Coeo | 2014 | 2015 |
In 2014, Covea Insurance United Kingdom consolidated disparate data platforms into a single, high performance Data Warehouse using Microsoft Analytics Platform System (APS). Coeo served as the implementation partner for the APS deployment supporting insurance analytics and month end reporting.
The implementation used Microsoft Analytics Platform System APS to host reporting and analytics workloads, including OLAP cube processing and master data services for UK insurance and finance reporting. Configuration work focused on ETL staging, cube build orchestration, and delivering trimmed reporting datasets to finance consumers, aligning APS capabilities with Data Warehouse patterns such as columnstore storage and parallel processing for analytical queries.
Operational coverage centered on UK finance and reporting teams, where APS supported month end close workflows and routine analytics consumption across reporting users. Coeo implemented data ingestion pipelines from disparate source platforms into APS and established master data services to standardize reporting dimensions and feed downstream reporting processes.
The Coeo case study reports that the APS implementation reduced month end cube processing from approximately 24 hours to about 4 to 5 hours, and shortened report runtimes from 10 to 30 minutes to 1 to 2 minutes. Microsoft Analytics Platform System APS became the production Data Warehouse for Covea Insurance United Kingdom's UK insurance and finance reporting and master data services.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2017 | 2017 |
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PBX, VoiP and Phone Systems | Collaboration |
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2013 | 2014 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center, Customer Experience | CRM |
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2020 | 2020 |
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Call Tracking and Recording | CRM |
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2018 | 2018 |
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Call Tracking and Recording | CRM |
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2018 | 2018 |
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Community Management | CRM |
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2018 | 2018 |
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CRM | CRM |
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2018 | 2020 |
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Customer Engagement | CRM |
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2017 | 2017 |
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Customer Engagement | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2018 | 2019 |
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IT Asset Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Hardware Asset Management (HAM), Software Asset Management (SAM), IT Asset Management (ITAM), SaaS Spend Management | IT Asset Management |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2019 | 2019 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Configure Price Quote (CPQ) | SPM |
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2018 | 2018 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Covea Insurance United Kingdom
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Covea Insurance United Kingdom Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Covea Insurance United Kingdom IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Covea Insurance United Kingdom digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Covea Insurance United Kingdom Technographics
Covea Insurance United Kingdom is a Insurance organization based in United Kingdom,
with around 1060 employees and annual revenues of $808.0 million.
Covea Insurance United Kingdom operates a diverse technology stack with applications such as
Microsoft Dynamics 365 for Finance and Operations, ServiceNow Asset Management and Microsoft Analytics Platform System (APS),
covering areas like ERP Financial, Enterprise Asset Management and Data Warehouse.
Covea Insurance United Kingdom has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft and ServiceNow.
Covea Insurance United Kingdom recently adopted applications including
CustomerSure in 2022, Cisco Unified Communications Manager in 2021 and OneTrust CookiePro in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Covea Insurance United Kingdom’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Covea Insurance United Kingdom’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Covea Insurance United Kingdom technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.